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Job Title Library Services Manager
Role Business Services
Practice Group/Department Library and Information Services
Job Category Knowledge
Job Location Toronto

The Team

We are currently seeking a Library Services Manager in our Toronto office. Reporting to the Canadian Library Services Director, the successful candidate will be responsible for the management and operation of the Toronto library team. 

The Role

Operations and Resource Management

  • Direct supervision of staff including mentoring and coaching as well as maintaining standards of performance and evaluation of staff
  • Conduct high level reference work and legal research including competitive intelligence, marketing and business development research
  • Market information resources and services both formally and informally through communications, publications and presentations in conjunction with the national library team
  • Participate in investigating new resources and provide access to print and electronic information resources in conjunction with the national library team
  • Monitor licensing and contractual commitments with publishers and vendors on a regional basis
  • Effectively manage electronic resources and troubleshoot operational challenges
  • Work with the Library Services Director to oversee special projects related to library infrastructure, current awareness and library presence on the firm’s intranet

Information Services

  • Analyze various requests to determine information needs using standard legal and business reference materials in both print and online
  • Work closely with the Toronto research lawyers to provide research support and materials
  • Ensure lawyers are kept current with new developments through the delivery of specific alerting services such as media monitoring and legislative updates
  • Direct the delivery of professional information resources to firm clients when requested
  • Provide assistance with the ongoing development of the firm’s SharePoint intranet for library
  • Participate and support specific Knowledge Management initiatives within the firm


  • Support national strategic and business plans for the library in conjunction with the firm’s goals
  • Liaise with the Library Services Director, KM director and other regional and global librarians
  • Prepare annual regional budget and collaborate with Library Services Director and fellow managers on national budget
  • Assist in the maintenance of cost-effective, lawyer valued information services that are aligned with the strategic direction of the firm and practice areas


Skills and Experience Required

  • Masters Degree in library science or combination of education and experience with law libraries and information science
  • 10 years of combined information services and progressive management experience in a law library
  • Strong interpersonal skills with an ability to lead while participating in collaborative decision making and team projects
  • Familiarity with legal library environments and management technologies
  • Demonstrated ability to manage staff and budgets
  • Strong knowledge of legal and business resources both print and online
  • Creative and innovative thinker who seeks new or reinventing opportunities


Diversity and Inclusion

Diversity is an important firm value. We are committed to providing equal opportunities in employment and to providing a workplace which is free from discrimination and harassment. This means that all job applicants, employees and partners will receive equal treatment regardless of race, colour, ethnic or national origins, sex, marital status, disability, age, sexual orientation, religion or belief.

Norton Rose Fulbright Canada LLP has an accommodation process in place that provides accommodations for employees with disabilities.   If you are unable to apply for a position online or require any further accommodations during our recruitment process, please contact


Norton Rose Fulbright

Norton Rose Fulbright is a global legal practice. We provide the world’s pre-eminent corporations and financial institutions with a full business law service. We have more than 3800 lawyers based in over 50 cities across Europe, the United States, Canada, Latin America, Asia, Australia, Africa, the Middle East and Central Asia.

Recognized for our industry focus, we are strong across all the key industry sectors: financial institutions; energy; infrastructure, mining and commodities; transport; technology and innovation; and life sciences and healthcare. 

Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact.

Norton Rose Fulbright LLP, Norton Rose Fulbright Australia, Norton Rose Fulbright Canada LLP, Norton Rose Fulbright South Africa (incorporated as Deneys Reitz Inc) and Fulbright & Jaworski LLP, each of which is a separate legal entity, are members (‘the Norton Rose Fulbright members’) of Norton Rose Fulbright Verein, a Swiss Verein. Norton Rose Fulbright Verein helps coordinate the activities of the Norton Rose Fulbright members but does not itself provide legal services to clients.

Law around the world

Norton Rose Fulbright adheres to the principles of employment equity. We wish to thank all applicants for their interest.  However, please note that only those candidates selected for an interview will be contacted.  To register your resume, please visit:



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