Achieving success through the diversity of our people

About us

Norton Rose Fulbright is a global legal practice. We provide the world's pre-eminent corporations and financial institutions with a full business law service. We have more than 3800 lawyers based in over 50 cities across Europe, the United States, Canada, Latin America, Asia, Australia, Africa, the Middle East and Central Asia.

The role

Our National Finance team are valued advisors to the firm and are key players in achieving the firm's strategic business and financial goals providing support across a number of core Finance functions.

We currently have an opportunity for a Finance Officer (Billing) to join our Financial Operations team on a full time basis in either our Sydney or Brisbane office. This is a unique opportunity to add value in a high performing well-respected team in a collaborative and supportive environment. Reporting to the Financial Systems and Operations Manager this role will be responsible for providing high quality billing service and support to the business encompassing the following responsibilities:

Responsibilities

• Assist legal staff and Partners with resolving all types of billing queries, including disbursement adjustments, bill amendments, bill consolidation, split bills, rates, payors and bill reversals.
• Provide assistance, guidance and support on day-to-day use of the firm's practice management system.
• Perform induction training, prepare/maintain guides and provide support to users relating to billing and practice management system process queries.
• Oversee monthly billing process and support Partners with special key and strategic client accounts including ensuring compliance with special client requirements.
• Manage client and matter information in the practice management system.
• Set up and amend special rates on clients and matter.
• Perform monthly bill submissions via e-billing platforms.
• Follow up un-posted bills in the practice management system and manage accordingly.
• Prepare and assist with maintaining up-to-date manuals and client guides for special client requirements.
• Troubleshooting and managing any queries or discrepancies as required.

Requirements

• Experience in a professional services environment is desirable.
• Excellent customer-service and communication skills with ability to communicate with senior stakeholders.
• Strong numerical ability and problem solving abilities.
• Intermediate knowledge of the Microsoft Suite; Outlook, Word, Excel.
• Experience using Aderant Expert or equivalent billing system within professional services environment would be advantageous.
• Highly motivated with the ability to work effectively as part of a team.
• Undergraduate qualification in Commerce or a business related discipline is preferred

Our Business Services teams are integral to the development and success of the firm and are key players in providing excellent service to our business and our clients. We are committed to providing our Business Services employees with lifelong learning, a supportive and collaborative environment and the training to develop professional knowledge, skills and expertise and provide a range of development opportunities in order to support career ambitions. By investing in our Business Services professionals, we are able to retain and develop our talent and provide a platform for employees to thrive and advance in their field and across the firm.

Norton Rose Fulbright values diversity and strives to create an inclusive environment where all employees can bring their whole selves to work. We embrace the opportunity to contribute to the communities in which we work which underpins our strong Corporate Social Responsibility (CSR) program. We provide a range of opportunities in which our people can make a difference to their local and global communities including through pro bono legal work, charitable giving, volunteering and support for the environment.

We are proud that Norton Rose Fulbright in Australia has been recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) as well as a silver employer for LGBTI Inclusion through the Australian Workplace Equality Index.

We encourage Aboriginal and Torres Strait Islander candidates to apply.

To apply online please click the 'Apply' button below. It is the policy of NRFA Group to provide workplace adjustments for qualified persons with disabilities who are employees or applicants for employment. If you need assistance or adjustments to fully participate in the application/interview process, please contact Scott Baker, Senior Manager - Talent Engagement atscott.baker@nortonrosefulbright.com, or (02) 9330 8578.

If you are trans or gender diverse and would like a confidential discussion before applying, please contact Yvette Borradale (03) 8686 6003 or Scott Baker (02) 9330 8578.