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Job Title
Resource Manager
Closing Date
05-May-2024
Department
Business Support
Job Location
Bristol; London
Role
Business Services
Description
We are looking for a Resource Manager to join our highly regarded
Disputes & Risk practice group in either our Bristol or London
office, offering hybrid working.
This is a newly created role for
Disputes & Risk and would require someone who is keen to work
with the Disputes & Risk Operations team and other Resource
Managers to establish and implement Resource Management, managing
capacity data efficiently and transparently, for the Practice Group.
Whilst initially this role will focus on the Commercial Disputes
team, we anticipate that the role will quickly expand to support
resource allocation and management for the Practice Group across all
UK locations.
As the Resource Manager, you will
need to draw from the strong relationships you have built with key
stakeholders and your solid understanding of the matters undertaken
by the Practice Group in order to match resource requests with the
most appropriate resource. You will consider a variety of factors
including timelines and client demand, existing workloads, as well
as individuals' relevant experience, sectoral interests, skills and
development needs/wants.
What you'll do
The primary role of the Resource
Manager is to allocate work across the team ensuring all client
matters are staffed effectively in an efficient manner, work is
delivered on time and on budget, and the fee earners' workload is
balanced and fair. You will also act as a trusted advisor to the
lawyers and Partners by understanding client requirements and the
wider needs of the business, in order to facilitate effective
resourcing decisions.
Duties will include (but not be limited to):
Ensuring maximum effectiveness
of the work allocation within the Practice Group
Monitoring resource requirements
for matters, anticipating and managing periods of
increased/reduced busyness
Monitoring and managing holiday
requests to ensure appropriate planning of holidays around periods
of projected peak activity
Responsibility for inputting
into the design and delivery of work allocation process
improvements across the Practice Group
Working closely with the
Practice Group's senior stakeholders including the Operations
Director, Operations Manager, and HR Business Partner to achieve
the firm's dedication to diversity, the importance of an inclusive
culture and positive financial growth as well as other strategic projects
Attending management meetings to
discuss workflow, ongoing needs, and utilisation levels
Monitoring chargeable and
non-chargeable hours and ensure any over or under-utilised
resources are flagged, providing feedback to stakeholders on any issues
What we're looking for
The successful candidate will need
to demonstrate:
Ability to think critically and
at pace to find ideal work solutions
The ability to build strong,
trust based, working relationships with colleagues (particularly
at a senior level) as well as able to lead
Strong stakeholder management
skills and experience in dealing with people at senior levels
Proven experience in working
autonomously with minimal direction
Aptitude to quickly learn the
nature of the work done by the group and considerations for
resourcing this
Strong communication skills and
the ability to manage the expectations of multiple stakeholders
A good team player, excellent
organisational skills and a commercial and business awareness
Strong understanding of, and
ability to analyse, data and present it back to the partner team
Ability to handle multiple and
sometimes conflicting priorities to tight deadlines
Ability to respond to change, be
innovative and offer creative solutions
Ability to work collaboratively
and impartially across various teams
Knowledge of Disputes & Risk
work types such as litigation a plus
Experience in a similar role in
a professional services environment a plus
Salary and benefits
We offer competitive salaries and
generous benefits
At Osborne Clarke we value
difference and encourage applicants from all social backgrounds,
ethnicities, disabilities, gender identities, and sexual or romantic
orientations. We want everyone to feel that OC is a place where you
can be yourself and where you belong, and our range of interest
groups and diversity networks - not to
mention our great teams - are a part of making that a reality.
Being an inclusive employer is important
to us and we are committed to ensuring every applicant's recruitment
experience is free from unnecessary barriers. We have made a number
of external commitments such as the Race Fairness Commitment and
Women in Law Pledge, and are working with organisations like
Stonewall to become a more inclusive employer. We want you to be
able to show us your best during the recruitment process. If you
require any adjustments to be made during the
application, interview process or when working with us, please let
us know.
If you have a dis/ability+, to
include physical disability, hidden disability, long-term health
condition or neurodivergence and meet the requirements listed in
this job advert, we would be delighted to offer you a guaranteed
interview. We want you to be able to show us your best during the
recruitment process.
We support working families via a
range of family and caring friendly policies and will accommodate
flexible working where we can. We value the health and wellbeing of
our people: for example, we're signatories to the Mindful Business
Charter, have an active network of mental health champions and offer
free initiatives and flexible
benefits to all our people.
Although we include closing dates
for our roles as a guide, we review and progress applications on a
rolling basis.
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