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Job Title
Legal Secretary
Position
Full Time - Permanent
Role
Legal Secretary
Location
Bristol
Practice Area/Department
Insurance
Description
Before you meet us, get to know us
RPC is a modern, progressive and commercially-oriented City legal
services business. From our offices in the UK, Hong Kong and Singapore
we provide advice to both UK and international clients.
What we do
Our legal practice spans a wide range of industry sectors and is
broadly split into two discrete areas: insurance and corporates.
Working on both contentious and non-contentious matters, our clients
range from large multinationals to growth UK corporate firms and other
professional practices, and include many household names.
Why we're different
We have a confident, accessible and enterprising approach that sets
performance, service and value at the top of the agenda. Our goal is
to do the usual things unusually well, make the complex simple and
help our internal and external clients build better, stronger businesses.
Business Services at RPC
Working at RPC means being part of a
collaborative and creative environment, which is flexible,
transparent and friendly. We value our business services teams and
recognise that individual contributions at all levels are essential
to the success of RPC as a whole.
RPC's business services teams include:
Brand Marketing & Sales
Client Services
Executive Office
Facilities
Finance
Legal Project Management
Information Technology
People & Talent Development
Risk & Compliance
Secretarial Support
Role Overview
To ensure the provision of a high-quality
and efficient team secretarial service to fee-earners within the
Insurance Group as required, including trainee solicitors.
Key internal relationships
Group Support Manager, fee earners and
secretarial colleagues across the Insurance Group.
Reporting Line
The role reports to Tina Lambert, Head of People Services
Duties and Responsibilities include but not are limited to the following:
Organisation:
Diary management of fee-earners as required, using own initiative
to arrange meetings and conference calls
Checking of fee-earner e-mails as required in their absence;
responding where able
Booking video/conference calls, meeting rooms and required
refreshments, and making lunch and dinner reservations
Making simple travel arrangements as required e.g. booking train
tickets and collating itineraries
Handling telephone enquiries in a professional and polite manner,
taking accurate messages and following up on any agreed actions
Documents/Correspondence*:
*Only those which are not mandated for production/collation by DPC or
of a length that are typed by individual fee-earners
Managing the workflow to DPC, Reprographics etc. as required;
proactively taking steps to ensure work is returned within required timescales
Amending and formatting agreements/documents as required
Short pieces of copy-typing and digital dictation as required
Carrying out PDF to Word conversions and vice versa
Collating all indexing on legal documentation and setting up files
as necessary
Production of short, less complex PowerPoint presentations as required
Proof-reading of all documents to ensure the delivery of work of
the highest quality
Any general correspondence as may be required from time to time
Support of other functions/activities:
Insertion of business contact cards into
Outlook and InterAction
Processing fee-earner expenses on Chrome River in a timely manner
Liaison with Business Development, Marketing, Events and Finance
Teams with a view to supporting them on specific team-based tasks
Knowledge, skills and experience
Experience:
Previous experience
of working within a busy corporate environment is essential
Excellent client care skills - the ability to deal with queries
from internal and external clients in a professional and polite manner
Excellent organisational skills - the ability to take
responsibility for own tasks and prioritise work in a calm and
efficient manner
Demonstrate proactivity and the ability to work on own initiative
Highly developed time management skills - the ability to work to
very tight deadlines while maintaining a high standard of accuracy
Highly developed communication skills - the ability to communicate
in a confident and professional manner with people at all levels
within the business
Demonstrate flexibility/adaptability in meeting internal and
external clients' demands - in both the nature of the work
undertaken and working additional hours as required to complete the task(s)
Reliable with a strong work ethic and a 'can-do' approach
Skills & Knowledge:
High levels of IT literacy in Microsoft Word,
Outlook, Excel and PowerPoint (although more complex and/or lengthy
documents are likely to be undertaken by others in dedicated roles)
Highly developed administrative skills with the
ability to multi-task under pressure