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Job Title IT Communications Manager (12 month FTC)
Position Full Time - Fixed Term
Role Business Services
Location London
Practice Area/Department IT
Description

Before you meet us, get to know us

RPC is a modern, progressive and commercially oriented City legal services business. From our offices in the UK, Hong Kong and Singapore we provide advice to both UK and international clients.

What we do

Our legal practice spans a wide range of industry sectors and is broadly split into two discrete areas: insurance and corporates. Working on both contentious and non-contentious matters, our clients range from large multinationals to growth UK corporate firms and other professional practices and include many household names.

Why we're different

We have a confident, accessible and enterprising approach that sets performance, service and value at the top of the agenda. Our goal is to do the usual things unusually well, make the complex simple and help our internal and external clients build better, stronger businesses.

Business Services at RPC

Working at RPC means being part of a collaborative and creative environment, which is flexible, transparent and friendly. We value our business services teams and recognise that individual contributions at all levels are essential to the success of RPC.

RPC's business services teams include:

  • Brand Marketing & Sales
  • Client Services
  • Executive Office
  • Facilities
  • Finance
  • Legal Project Management
  • Information Technology
  • People & Talent Development
  • Risk & Compliance
  • Secretarial Support

Role Overview

Working within the Information Technology Department, the IT Communications Manager (ITCM) will design and deliver internal communications for strategic IT projects to support our ambitious change programme and ensure that the firm is kept up to date. This role will also assist the wider IT team with business as usual communications to maintain consistency and quality in how we communicate internally and externally where appropriate. The ITCM will work very closely with our Brand, Marketing and Sales (BMS) team, who own the firmwide communications programme and strategy, to ensure that activities are coordinated and aligned.

Reports to: Business Relationship Manager (with a dotted line to the Senior Change Manager)

Key responsibilities:

  • Support key stakeholders within IT and the Project Management Office to create and deliver communication plans in line with our ambitious change and modernisation programme
  • Work as the IT communications lead, shaping consistent messaging and strategic communication plans across the IT department
  • Work closely with the firm's PR and Communications team to ensure IT communications are produced in line with our central brand and style guidelines, and are coordinated and aligned with our wider internal communications strategy, calendar and programmes
  • Create communication strategies, plans and campaigns to increase awareness of IT projects and initiatives across the firm, and highlight our achievements
  • Create and manage an IT communication calendar, to provide visibility of all activities related to projects, BAU work and maintenance work

Position requirements:

  • Candidate must have at least three years' experience writing internal communications for either legal, corporate or professional services organisation, ideally with a focus on technology
  • Concisely evaluate, write, produce and deliver information, news and insights that are effective and creative in educating the business (especially where some of the audience may be less familiar with IT terminology and constructs than the team working on the change project in question)
  • Understand how to motivate firm-wide audiences to engage with and listen to priority IT communications
  • Strong ability to present concepts verbally
  • Strong attention to detail with high expectations of themselves, the ability to manage deadlines and delivery quality results
  • E xcellent organisational and planning skills
  • Strategic thinker and content planner
  • Proficient in Information Technology and terminologies
  • Excellent networking skills and motivated to work collaboratively with a variety of teams to achieve success for the business overall
  • Excellent diplomacy, discretion and negotiation skills to deal with colleagues, building trust with the rapport to motivate others

Working conditions:

  • Employment: Full Time
  • Location: London
  • Hours: 09:30 to 17.30 on 35 hours a week
  • Use of telephone headset and sitting for extended periods of time
  • Please note that you may be asked to travel to another site at any given time to ensure that service meets the needs of the business.
Additional Documents
IT Communications Manager (12 month F...
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