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Job Title Business Analyst
Position Full Time - Permanent
Role Business Services
Location London
Practice Area/Department IT

Before you meet us, get to know us

RPC is a modern, progressive and commercially-oriented City legal services business. From our offices in the UK, Hong Kong and Singapore we provide advice to both UK and international clients.

What we do

Our legal practice spans a wide range of industry sectors and is broadly split into two discrete areas: insurance and corporates. Working on both contentious and non-contentious matters, our clients range from large multinationals to growth UK corporate firms and other professional practices, and include many household names.

Why we're different

We have a confident, accessible and enterprising approach that sets performance, service and value at the top of the agenda. Our goal is to do the usual things unusually well, make the complex simple and help our internal and external clients build better, stronger businesses.

Business Services at RPC

Working at RPC means being part of a collaborative and creative environment, which is flexible, transparent and friendly. We value our business services teams and recognise that individual contributions at all levels are essential to the success of RPC as a whole.

RPC's business services teams include:

  • Brand Marketing & Sales
  • Client Services
  • Executive Office
  • Facilities
  • Finance
  • Legal Project Management
  • Information Technology
  • People & Talent Development
  • Risk & Compliance
  • Secretarial Support

Role Overview:

You will be part of a new programme delivery function, who will be tasked with ensuring an ambitious portfolio of business change and technology projects are delivered on time and in line with the firm's objectives and strategy. You'll be responsible for eliciting and documenting our business requirements, and ensuring solutions are designed and delivered in line with them.

Reports to:

Head of Programme Management

Duties and Responsibilities include but not are limited to the following:

  • Helping to establish the project delivery function, which will involve designing and implementing our internal processes and governance arrangements, and working with other business services colleagues to define the scope and remit of the team and its position in the firm
  • Undertaking consultation, interviews and workshops with diverse stakeholder groups, at all levels of seniority across both fee-earning and business services divisions, and with our clients
  • Analysing requirements, providing clear, concise and objective analysis
  • Documenting requirements and process flows (current and planned)
  • Liaising and translating between technical and non-technical stakeholders
  • Helping to develop business cases and project plans, and measuring progress and success against them
  • Assisting with developing and running test and acceptance programmes

Knowledge, skills and experience:

  • 3+ years' experience as a Business Analyst with a proven track record of successfulproject delivery in a law firm or other professional services firm
  • Working knowledge of different analysis techniques and methods, including defining and documenting requirements and specifications
  • Good knowledge of testing approaches and methods, and experience of devising and running testing procedures
  • Understanding of different software development life cycles and methods
  • Ability to learn and understand complex business processes and help to model new systems and procedures
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Strong commercial awareness, and experience of managing third party suppliers
  • Keen attention to detail and numeracy skills
  • Ability to deal with difficult or demanding situations
  • Self-motivated and directed
  • Experience working in a team-oriented, collaborative environment
  • Analytical skills
  • Solid organisational skills including attention to detail and multi-tasking skills
  • Well-developed interpersonal skills
  • Diplomacy
  • The ability to motivate people
Additional Documents
Business Analyst
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