Our Property & Casualty (P&C) team is seeking a Claims
Handler to join the team in Bristol. The P&C team is part of the
firm's Insurance Group and has a well-established client base, acting
for the vast majority of household and commercial property Insurers in
the market. We also act for some large insureds and cover holders.
The team handles a wide variety of claims arising out of property
damage, including (amongst other things) fire, water, subsidence,
construction and impact damage. The role largely involves running a
case load of subrogated recovery matters on behalf of a range of
insurers. The successful candidate will have the opportunity to run a
property recovery claim from first instruction, through the pre-action
stage and into proceedings when necessary. A familiarity with Civil
Procedure Rules is therefore necessary.
The P&C Insurance team spans London and Bristol. There is 1
Partner, 4 Senior Associates, 5 Associates, 3 Case Handlers, 1
Litigation Executive and 1 trainee in the P&C Insurance team based
in Bristol.
The successful candidate will have the opportunity to work with a
number of Partners and lawyers within a vibrant and growing team. The
work will be varied, interesting and challenging and where you show
you can run the cases successfully, you will be given autonomy to
stamp your own mark on the files; there will be the opportunity to
work on matters varying in value from £10,000 all the way up to
millions of pounds. You will have the opportunity to get involved with
business development and client initiatives, where appropriate.
Key Responsibilities
Management of a large caseload of Property Insurance claims
Delivering high quality and timely
output to clients, ensuring high levels of client service and
alignment with agreed working practices and client service level agreements
Working to develop an environment of
constant improvement: enthusiastically sharing with and helping
others; and taking responsibility for aspects of team development,
such as intranet pages, training and induction, process improvement etc.
Capturing and collating required
Management Information in accordance with agreed practice for clients
Contributing to the development and
improvement of the team's service, support, processes and procedures
Demonstrating the values and behaviours
for which the team is known and keep it client-focused
You will have the opportunity to attend
client events and/or travel, principally to London.
Knowledge, skills and experience
Claims handling experience
Candidates should also have litigation experience; experience of
Insurance is desirable but not essential.
A good knowledge of legal procedures
Excellent organisational skills, with the ability to multi-task
and able to manage upwards
Excellent communication skills, both orally and in writing
Ability to adapt to shifting priorities and adapt plans accordingly
Be able to demonstrate good initiative and problem solving skills,
but be conscious of when to consult others
A team-worker, but also self-motivated
Enthusiastic and able to remain calm under pressure
