The Insurance MI team provides a
professional, remarkable and timely
service in the capture and maintenance of data and the
delivery of management information (MI) to partners, lawyers,
internal and external clients. The team operates in a busy,
deadline-driven environment.
As part of the wider Practice Services
Group, are at the forefront of data management for the Insurance
Group. The team handles data throughout the life cycle of files,
including at matter opening, the preparation of periodic MI, quality
assurance of data and matter closure.
The role
The MI Reporting Executive will need to
ensure quality and accuracy of their work product as well as taking
responsibility for personal time management, expectation management
of stakeholders and meeting deadlines. They will provide an
efficient, reliable, accurate and consistent service. Client MI
requirements and methods of production regularly evolve. The MI
Reporting Executive will need to be able to adapt to change and the
introduction of new processes and procedures.
The MI Reporting Executive's main internal
clients are the Client Relationship Partners and insurance lawyers.
The Insurance MI team work very closely with the wider Practice
Services Group. Building and maintaining the relationships within
the Insurance Group and the wider firm is important in this role.
The MI Reporting Executive will have
and/or need to gain an in-depth knowledge of RPC's insurer clients,
the types of work carried out for each and their individual MI
requirements, building on their existing experience in the legal
and/or insurance fields. Full training will be provided.
Prime duties and responsibilities include:
Data capture
Data maintenance
Data quality assurance (Q/A)
MI reporting - production, circulation,
Q/A and updating
MI report admin
Preparation of matter closure reports
Liaising with lawyers and secretaries
Providing guidance and support to
lawyers and secretaries on aspects of data management and MI
The MI Reporting Executive will need to be
flexible from time to time in respect of working hours to ensure a
consistency of service and the meeting of specific client driven deadlines.
Knowledge, skills and experience
Strong client service skills including
stakeholder management
Experience of insurance work is
essential, either within a legal setting or the insurance market generally
MOS Excel 2010 basic qualification is
required. For those candidates without this a good general
knowledge of Excel is needed and the candidate will be required to
achieve the qualification during their probation period.
Attention to detail, analytical mind
with strong numeracy and literacy levels
Excellent organisational skills and flexibility
Ability to manage tight deadlines and
remain calm under pressure
Proactive nature - self-motivated and enthusiastic
Capable of working independently and as
part of a team
Comfortable with high volumes of data
and adhering to workflow processes and procedures
