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Job Title Server Engineer
Location Glasgow

About Ashurst

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit www.ashurst.com.

Department/Role overview

Server Engineer role covering the day to day, business as usual tasks to support all backend IT systems. This role will provide hands-on 3rd line operational support for Ashurst's IT systems as well as providing implementation support for any new projects or technologies which Ashurst may adopt. The role will be a mix of BAU and project work either directly assigned to a project or backfilling for other members of staff assigned to project work.

Main responsibilities

  • 3rd line support of Microsoft BackOffice and cloud products, including, but not limited to, Active Directory/Exchange/IIS/DNS/DHCP/Group Policy. Ensuring full environment availability.
  • Support and maintenance of global VMWare infrastructure and storage systems.
  • Proactive monitoring of all supported servers, infrastructure and applications.
  • Ongoing Patching and upgrades of supported infrastructure.
  • Delivery of assigned projects in line with agreed deadlines.
  • Adherence to Incident, Problem, Change and Configuration processes. Responding to incidents within agreed SLAs.
  • Take part in operational rotas to ensure environment stability and identify issues.
  • Take part in on-call rota supporting environment outside of business hours.
  • Identification of automation and simplification opportunities allowing tasks and processes to be carried out with less manual overhead.
  • Providing and maintaining internal procedural and technical documentation.
  • Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.

Essential skills and experience

  • Strong technical skills in MS Back Office products.
  • Strong Powershell scripting.
  • Extensive experience of MS Active Directory 2012, 2016 & 2019.
  • Experience of Windows 2012/2016/2019 Server and supporting technologies such as DNS and DHCP.
  • Microsoft clustering Technology.
  • Knowledge of Dell Networker\Data Domain backup or other backup technologies e.g. NetBackup.
  • Virtualisation Technologies in particular VMware vSphere.
  • HP 3PAR & Dell\EMC SAN Storage.
  • Experience administering Citrix.
  • Azure experience, in particular good knowledge of Azure AD and AD sync.
  • Experience configuring & supporting ADFS and SSO technologies.
  • Excellent communication and documentation skills.
  • Experience working in an environment with strict SLAs.
  • Experience with Agile working practices and delivery.
  • ITIL certification.

Desired skills and experience

  • Knowledge/experience of Exchange 2016.
  • Experience with configuring and supporting MFA.
  • Understanding of vulnerability management.
  • An understanding of LAN/WAN technologies.
  • Experience of monitoring solutions e.g. PRTG, Solarwinds.
  • Experience with Dell Open Manage.
  • Exposure to a scripting language such as Windows Scripting Host or VB script.
  • Exposure to Dell hardware.
  • Experience of Skype for Business 2015 (On Prem) and MS Teams.
  • Knowledge of infrastructure standards (e.g. ISO).
  • Experience of working in a professional services environment.
  • Raising problem records with vendors and follow ups.
  • Understanding of software deployment tools, in particular, SCCM.
  • Understanding of business continuity and disaster recovery.
  • Experience working with project managers to deliver projects to agree design and standards.

Background checks

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.


Additional Documents
Job Description

Speak up!

Ashurst is committed to ensuring an accountable workplace culture. Candidates are encouraged to report any ethical or conduct concerns to our confidential email address: ethics.counsel@ashurst.com. Please note that this email address should not be used for general enquiries about, or applications for, job positions available at Ashurst as they will not be passed onto the relevant team. Any recruitment enquires should be directed to globalresourcing@ashurst.com.