To coordinate and support business operations for the Transactions
Practice Group across the EMEA+ region with the aim of driving and
enhancing practice performance and decision-making in line with the
global practice strategy and the overall strategy of the Firm.
Main responsibilities
Advise and support the Associate Director of Business Management
and the Practice Group Leaders on strategic, business, and
operational matters across the EMEA+ Alliance
Develop, update, and monitor the business plan of the practice
with a responsibility to help achieve the PG targets within. In
addition, help set and manage the budget proactively to ensure the
effective implementation of the Firm's strategy
Drive improvements in operational and financial performance by
monitoring and analyzing key performance indicators at practice and
service line levels, ensuring alignment with planned targets
(including cost management, working capital, staffing, productivity,
and margin contribution). On occasion, provide pricing support for
significant mandates or pitches within the practice, and support
secondment requests where needed
Ensure cross-practice and cross-functional initiatives
implementation at the Practice Group level and coordinate resources
from other Business Professional functions supporting the same
Practice Group to ensure proper coverage and effective strategy execution
Capture efficiency and innovation opportunities for the main
service lines by leading and participating in initiatives, aligned
within the global practice and with other Practice Groups
Ensure appropriate resourcing model, headcount planning, staffing,
and talent pipeline (including training and performance management)
leveraging support from, and in coordination with, other Business
Professional functions
Advise and support the Practice Group Leaders about key investment
decisions, such as lateral Partner hires, exits, and promotions.
Taking a leading role in coordinating the relevant Business Services
functions and managing the projects
Monitor and ensure effective implementation of client and business
development plans leveraging support from other Business
Professional functions
Coordinate and lead internal Practice Group engagement activities
and meetings fostering positive and open communication
Leverage services provided by shared service centers and
specialist functions within the Business Professional organization
to drive excellence and efficiency
Travel requirements
This role requires regional travel to join in-person Practice Group
meetings, some of the regional and annual meetings, and other internal
and external events related to the Practice Group.
Function
The Firm's Operations function works closely with our Partners
and fee-earners to deliver comprehensive, high-quality, and high-value
services to our clients. It is geared toward improving operational and
financial performance, and constantly rethinking the services we
offer, as well as developing new innovative solutions and platforms.
The core teams within Operations are:
Practice Operations / Practice Business Managers
Pricing Strategy
Service Design
The Business Management team works together with Practice Group
leaders and steering committees to develop strategy and manage
business operations.
Ensures cross-practice, cross-industry, and cross-functional
alignment, to achieve proper coverage and effective strategy execution.
Drives improvement of operational and financial performance,
identifying opportunities to enhance the service offering
You will report to - Associate Director Business
Manager, Transactions
Your direct reports, if any - N/A
Key relationships
EMEA+ Practice Group Leaders and Local Practice Group Heads
Business Managers covering other Practice Groups
EMEA COOs & EMEA Chief of Staff
Director of Practice Management covering the same Transactional
Practice Groups
In-Market Business Partners from other PBS functions providing
support to the same Practice Group and at an office level
Specialist functions and Shared Service Centers within Business
Professional Functions
Technical skills, qualifications and experience
Relevant undergraduate degree required
Good professional management experience in a global setting,
ideally in a professional services environment
Proficiency in law firm operations, legal accounting, and finance
Proficiency in using MS Office applications, including PowerPoint
and advanced functions of Excel
An understanding of the elements of law firm profitability at
practice group, service line, client, matter, and attorney level
Strong business sense and good judgment in problem-solving
Excellent oral and written communication skills. Effective
communication at all organizational levels
Experience with business management, including an understanding of
the challenges of operating in different markets regionally
Able to manage multiple complex operations with continual
attention to detail (including accuracy with numbers)
Experience conducting complex qualitative and quantitative
analyses, interpreting results, and suggesting action plans
Experience coordinating people in different locations and cultures
Able to work effectively in informal teams and collaborate
cross-practice and cross-function in a global organization
Personal qualities
These personal qualities represent the shared characteristics of high
performers across Baker McKenzie, regardless of job level and location.
Know how
Demonstrates the ability to identify the real issue, and to
anticipate requirements and potential consequences; distills a range
of possibilities by thinking in a considered, prudent manner
Has the capacity to take on new ideas and develop knowledge and
think holistically about business and address media, analyst,
employee, and client audiences
Able to move through a variety of tasks requiring different
approaches, knowledge, and expertise, with the agility of mind and
capacity for analysis and synthesis
Dedication
Driven by a strong personal sense of integrity and upholds
exemplary quality standards
Prepares thoroughly, takes responsibility, uses initiative and is
self reliant to ensure work progresses to the fullest extent possible
Hardworking and diligent with a keen understanding of client demands
Demonstrates composure when dealing with difficult situations
Personal Impact
Uses complex, coordinated influencing/negotiation strategies,
adapted to people, organizations, and/or the situation, e.g. networks
Leverages direct reports to facilitate increased collaboration
across the organization
Builds partnerships based on a common agreement that acknowledges
individual differences but creates a new commonality beyond root
belief large-scale
Creates a positive impression at all times; develops relationships
through collaboration and reciprocity
Negotiates to achieve mutually satisfactory outcomes; shows good
judgment on when to stand strong and when to compromise
Invests in, nurtures, and builds a network of productive relationships
Humanity
Respectful to others, regardless of their position, and earns the
respect of others by being transparent
Has care and concern for others and a genuine interest in others
as people
Treats delicate or confidential issues with grace and discretion.
Why Join Us?
Baker McKenzie is a truly global law firm. Founded in 1949, we advise
many of the world's most dynamic and successful business organisations
through our 13,200 people in 74 offices in 45 countries. Yet big does
not mean impersonal. We work hard to ensure that everyone knows their
role and has the support they need to perform it to the highest
standard. Our culture encourages this - how we work, think and behave
in a collaborative and fulfilling way.
In London you will be part of a 1,000 person office, which is also
our largest office globally. Originally opened in 1961, Baker McKenzie
London is well established in the UK as a leading international law
firm and is regularly involved in some of the country's most
high-profile legal matters. We can offer you the work, pride and
experience of being part of a leading law firm but in a local office
environment that is hardworking, friendly and supportive.
The strength of the firm and our culture is evidenced by a number of
recent awards, including:
Thomson Reuters (formerly Acritas' Sharplegal) Global Elite Law
Firm Brand Index, 2010- 2022 - ranked 1st
The Times Top 100 Graduate Employers 2021-2022: currently ranked 52nd
Thomson Reuters ranked the Firm No. 1 for cross-border deals for
the last 12 years. More than 70% of our deals are cross-border.
For the 14th consecutive year, the Firm was ranked first for deals
with emerging market involvement, by both number of announced and
completed deals.
Law360 ranked the Firm as one of the 400 Largest US Law Firms in
in its annual survey in 2020.
Identified as one of the Hall of Fame for best law firms for women
by Working Mother magazine, 2011-2021.
Received a a Gold Award in Stonewall's Global Workplace Equality
Index of Top Global Employers for LGBTQ+ Inclusion.
Ranked as one of the Top 20 Employers in the 2023 Social Mobility
Employer Index.
Received Double Certification for earning top marks in the 2022
Corporate Equality Index and Equidad MX of the Human Rights Campaign Foundation.
Winner of the Europe Mentorship Programme - International Firm
award in the Euromoney Women in Business Law Europe Awards 2021
Winner of the Gender Diversity International Firm, Talent
Management International Firm, and Work-Life Balance International
Firm awards in the Euromoney
Women in Business Law Asia Awards 2021
Have a look at our YouTube
channel to find out more about us!
To Apply
Please click on the Apply icon to start the online application
process for this role. We will then be in touch with you once we have
reviewed your application.
For more information about this position or to discuss any
adjustments you may require during the process please contact in
confidence, Recruiter, Recruitment Manager, on email
Please note Baker McKenzie does not accept unsolicited CVs. Please clickhere
for details of our Agency Policy and commitment to sourcing directly.
Commitment to Inclusion, Diversity & Equity
As the first truly global law firm, diversity and inclusion are
foundational to our culture and strategic vision. We are a Firm of
individuals from across the globe with different backgrounds, ideas,
and points of view who collegially work together to solve complex
problems and design practical solutions for our clients. Our multiple
perspectives come from many sources, including the diverse ethnicity,
culture, gender, nationality, age, sex, sexual orientation, gender
identity and expression, disability, parental status, education,
social background and life experience of our people.
Our global strategy is focused on our people, our culture, our
clients and the communities where we operate. In 2019 we enacted
ambitious new targets related to gender, racial and ethnic diversity
at the Firm. These targets are viewed as a floor, not a ceiling, to
advancing underrepresented groups, and they are backed by a variety of
strategic initiatives aimed at achieving our goals. Our strategic
vision is supported in London by six active employee led networks
which champion diversity, lead on a number of internal campaigns and
deliver a range of activity to celebrate differences in identity,
inclusion, and key dates throughout the year including: LGBT+ History
Month, International Women's Day, International Trans Day of
Visibility, Mental Health Awareness Week, Pride, Black History Month,
Social Mobility Week, International Day of Disabled Persons and many more!
Baker McKenzie London has been accredited by Disability Confident,
joining over 18,000 organisations that have signed up to help change
behaviours and cultures in businesses, networks and communities and
reap the benefits of inclusive recruitment practices.