To manage operational aspects of pricing as part of the Quote-to-Cash
In-Market Team, which will include advising and working with billing
attorneys, clients, and other finance and Professional & Business
Services (PBS) colleagues and teams to execute and implement processes
and pricing to ensure correct pricing, rates, and terms are actioned
to simplify the overall Q2C process while meeting profitability
targets and adherence to Firm policy.
Main responsibilities:
Take the lead with rate approvals, including working with the many
Ebill platforms to secure prompt approval and resolution of pricing issues.
Demonstrate an understanding of the many Ebill 3rd Party service
providers. Working seamlessly with our Global Ebilling and Pricing
teams to identify issues we can resolve with better processes,
including escalation
Ensure that all financial terms as agreed with the client are
reviewed and recorded for use in intake and billing processes,
including pricing arrangements, payment terms, and other
client-specific requirements
For In-Market supported clients: update timekeeper exception rates
and volume discount settings monthly to ensure accurate billing
Work closely with Q2C Business Partners to streamline intake,
matter setup up, and billing (including e-billing) processes to
reduce revenue leakage
Manage the transition of local database and document libraries
containing pricing agreements to the Firm's centralized Intake
database (Terms) and ensure updated as required going forward
Review new matters to ensure that the pricing arrangement is
properly identified and applied
Understand Q2C Business Partner processes and provide support when required
Act as an In-Market steward of the end-to-end Q2C process by
understanding all aspects of the relevant processes, policies, and tools
Guide lawyers and other In-Market personnel to address process
issues as they arise; prioritize ebill rejections, coordinate as
needed with Center personnel or Q2C Service Owners and Center
leadership to resolve process or capacity issues
Work towards continuous improvement of Q2C processes including
adapting to changes in local regulatory requirements.
Support the leadership on firm-wide initiatives and special projects
Added Value Aspect - to follow:
Provide financial-oriented support in the pitch/quote process
including profit assessment, quote preparation, and obtaining of
data for RFP responses within agreed SLAs and client deadlines
Guide partners, business development teams, and other in-market
personnel in developing pricing proposals in a manner consistent
with the firm's defined pricing strategies
Demonstrate a strong understanding of the available and acceptable
Alternative Fee Solutions, to align with bill output requirements
and products available within the Firm
Travel requirements: Limited/ad-hoc basis
About the team
Function
The Finance function provides the following services to the Firm:
Supporting strategic decision-making from a financial and business perspective
Managing cashflow, including accounts payable, credit checks,
billing and collections
Ensuring firm-wide purchasing excellent and efficiency
Financial reporting, budgets, and forecasts
Securing financing across the global firm
You will report to: Client Revenue Manager
Your direct reports, if any: N/A
Key relationships:
Global Pricing, Global Ebilling, Global Pricing Implementation,
Service Centres, Intapp Terms and Matter Maintenance
In-market business teams
In-market lawyers and management
About the candidate
Technical skills, qualifications and experience:
Significant relevant Finance experience. Experience in Finance
Operations and/or Finance Shared Services in a professional services
organization is preferred
Strong analytical skills and the ability to develop and convey
comprehensive financial information and analysis to management and partners
Ability to comprehend business objectives and correspondingly
develop and execute appropriate strategies
Leadership capacity to resolve complex problems within a
cross-functional environment
Proven ability to influence, interact, and consult with senior
leaders regarding finance processes, guidelines, and compliances
Demonstrated expertise in operational efficiency and financial
accounting. Strong in project management and systemic thinking
Ability to network and collaborate with teams both regional and
global, while acknowledging their cultural, social, and academic diversity
Working proficiency in using MS Office and other Productivity Tools
Personal qualities
These personal qualities represent the shared characteristics of high
performers across Baker McKenzie, regardless of job level and location.
Know how
Demonstrates the ability to identify the real issue, and to
anticipate requirements and potential consequences; distills a range
of possibilities by thinking in a considered, prudent manner
Has the capacity to take on new ideas and develop knowledge and
think holistically about business and address media, analyst,
employee, and client audiences
Able to move through a variety of tasks requiring different
approaches, knowledge, and expertise, with the agility of mind and
capacity for analysis and synthesis
Dedication
Driven by a strong personal sense of integrity and upholds
exemplary quality standards
Prepares thoroughly, takes responsibility, uses initiative and is
self reliant to ensure work progresses to the fullest extent possible
Hardworking and diligent with a keen understanding of client demands
Demonstrates composure when dealing with difficult situations
Personal Impact
Uses complex, coordinated influencing/negotiation strategies,
adapted to people, organizations, and/or the situation, e.g. networks
Leverages direct reports to facilitate increased collaboration
across the organization
Builds partnerships based on a common agreement that acknowledges
individual differences but creates a new commonality beyond root
belief large-scale
Creates a positive impression at all times; develops relationships
through collaboration and reciprocity
Negotiates to achieve mutually satisfactory outcomes; shows good
judgment on when to stand strong and when to compromise
Invests in, nurtures, and builds a network of productive relationships
Humanity
Respectful to others, regardless of their position, and earns the
respect of others by being transparent
Has care and concern for others and a genuine interest in others
as people
Treats delicate or confidential issues with grace and discretion.
Why Join Us?
Baker McKenzie is a truly global law firm. Founded in 1949, we advise
many of the world's most dynamic and successful business organisations
through our 13,200 people in 74 offices in 45 countries. Yet big does
not mean impersonal. We work hard to ensure that everyone knows their
role and has the support they need to perform it to the highest
standard. Our culture encourages this - how we work, think and behave
in a collaborative and fulfilling way.
In London you will be part of a 1,000 person office, which is also
our largest office globally. Originally opened in 1961, Baker McKenzie
London is well established in the UK as a leading international law
firm and is regularly involved in some of the country's most
high-profile legal matters. We can offer you the work, pride and
experience of being part of a leading law firm but in a local office
environment that is hardworking, friendly and supportive.
The strength of the firm and our culture is evidenced by a number of
recent awards, including:
Thomson Reuters (formerly Acritas' Sharplegal) Global Elite Law
Firm Brand Index, 2010- 2022 - ranked 1st
The Times Top 100 Graduate Employers 2021-2022: currently ranked 52nd
Thomson Reuters ranked the Firm No. 1 for cross-border deals for
the last 12 years. More than 70% of our deals are cross-border.
For the 14th consecutive year, the Firm was ranked first for deals
with emerging market involvement, by both number of announced and
completed deals.
Law360 ranked the Firm as one of the 400 Largest US Law Firms in
in its annual survey in 2020.
Identified as one of the Hall of Fame for best law firms for women
by Working Mother magazine, 2011-2021.
Received a a Gold Award in Stonewall's Global Workplace Equality
Index of Top Global Employers for LGBTQ+ Inclusion.
Ranked as one of the Top 20 Employers in the 2023 Social Mobility
Employer Index.
Received Double Certification for earning top marks in the 2022
Corporate Equality Index and Equidad MX of the Human Rights Campaign Foundation.
Winner of the Europe Mentorship Programme - International Firm
award in the Euromoney Women in Business Law Europe Awards 2021
Winner of the Gender Diversity International Firm, Talent
Management International Firm, and Work-Life Balance International
Firm awards in the Euromoney
Women in Business Law Asia Awards 2021
Have a look at our YouTube
channel to find out more about us!
To Apply
Please click on the Apply icon to start the online application
process for this role. We will then be in touch with you once we have
reviewed your application.
For more information about this position or to discuss any
adjustments you may require during the process please contact in
confidence, David Roberts, Recruitment Manager, on David.Roberts@bakermckenzie.com
Please note Baker McKenzie does not accept unsolicited CVs. Please clickhere
for details of our Agency Policy and commitment to sourcing directly.
Commitment to Inclusion, Diversity & Equity
As the first truly global law firm, diversity and inclusion are
foundational to our culture and strategic vision. We are a Firm of
individuals from across the globe with different backgrounds, ideas,
and points of view who collegially work together to solve complex
problems and design practical solutions for our clients. Our multiple
perspectives come from many sources, including the diverse ethnicity,
culture, gender, nationality, age, sex, sexual orientation, gender
identity and expression, disability, parental status, education,
social background and life experience of our people.
Our global strategy is focused on our people, our culture, our
clients and the communities where we operate. In 2019 we enacted
ambitious new targets related to gender, racial and ethnic diversity
at the Firm. These targets are viewed as a floor, not a ceiling, to
advancing underrepresented groups, and they are backed by a variety of
strategic initiatives aimed at achieving our goals. Our strategic
vision is supported in London by six active employee led networks
which champion diversity, lead on a number of internal campaigns and
deliver a range of activity to celebrate differences in identity,
inclusion, and key dates throughout the year including: LGBT+ History
Month, International Women's Day, International Trans Day of
Visibility, Mental Health Awareness Week, Pride, Black History Month,
Social Mobility Week, International Day of Disabled Persons and many more!
Baker McKenzie London has been accredited by Disability Confident,
joining over 18,000 organisations that have signed up to help change
behaviours and cultures in businesses, networks and communities and
reap the benefits of inclusive recruitment practices.
