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Job Title
Office Receptionist
Location
Bristol
Description
About the role
We are looking for an experienced, customer focused receptionist to
work on our front desk. In this role, you will be working within the
Business Support Services Team, who provide excellent administrative
support to our lawyers. You'll be based on the reception desk in our
Bristol office, and will greet clients and visitors, answer the phone
and prepare meeting rooms, as well as providing support to your team
with administrative tasks, to help our lawyers.
Main responsibilities:
Greeting clients, visitors, contractors and staff in line with
Bevan Brittan standards
Answering phones in a prompt and professional manner, routing
calls as necessary to the relevant person
Managing meeting room bookings in both internal client rooms and
external venues
Ensuring meeting rooms are cleared and ready for the next meeting
Managing train ticket and taxi requests
Providing support to the facilities team
Supporting administrative tasks, including conflict searching and
matter opening
Compiling electronic bundles for court and experts
General office administrative duties including copying, scanning etc.
The ideal candidate
The ideal applicant will possess the following skills:
Quality and customer service driven, with a concern for accuracy
and an eye for detail
Previous experience in an administrative role is essential.
Ideally, this would be within a professional services environment
Working knowledge of Word, Outlook and Excel
Able to work to deadlines and prioritise own workload effectively
Enthusiastic, pro-active and flexible. Willing to contribute and
support others as part of a team
Confident verbal and written communication skills
Additionally, reprographics, courier and outgoing mail experience
are also desirable skills as there may be times where you will be
called upon to help the onsite reprographics team
About the firm
Bevan Brittan is a UK-Top 100 commercial law firm providing a
comprehensive range of legal services from offices in Birmingham,
Bristol, Leeds and London.
The firm advises businesses across construction, energy &
resource management, higher education and financial services,
complementing the firm's market leadership within housing, local
government and health & social care.
We currently employ over 600 people, including over 90 Partners, and
our award-winning teams provide construction, commercial, corporate,
property, regulatory, employment and litigation (commercial and
clinical negligence) legal advice.
Bevan Brittan is named among 'The Times Best Law Firms 2024' and has
recently either won or been shortlisted for a number of prestigious awards.
We are driven by our 4 values: Relationships, Results, Reputation and
Responsible. These give us a sense of purpose and ensure we always
work collaboratively with clients and colleagues, continually improve,
make the right choices and act with integrity.
Bevan Brittan is an equal opportunities employer and welcomes
applicants from all backgrounds.
Where possible, we want to offer all Bevan Brittan people flexibility
to work their week in a way that suits them - we operate a hybrid
working model based on the needs of our clients, teams and that of the
individual. Our core business hours are 9am - 5:15pm Monday to Friday,
however we are open to individuals working more flexibly around those
times and would welcome a conversation with you if you have any questions.
We offer a substantial benefits package to all employees including:
A minimum of 25 days holiday (plus the option to buy up to an
additional 5 days)
Discretionary bonus scheme
Generous pension scheme
Private medical insurance through Vitality
Biennial private health assessment through Nuffield Health
Life assurance
Access to Employee Assistance Programme
Cycle to work scheme
Responsible business
To us, being a responsible business is second nature; a core part of
Bevan Brittan's identity, running through our culture and embodied by
the clients we serve. We want to demonstrate our commitment to these
causes through actions rather than words; colleagues from across the
firm are already heavily involved, living and breathing the four
pillars of our Responsible Business strategy:
Community Engagement - Each lawyer has the
opportunity to undertake pro bono legal work for local charities and
not-for-profit organisations. We also play an active role through
our local office communities, in 2023 we fundraised and donated a
total of £100,000 to our four regional office charities, with each
charity receiving £25,000 to help fund their vital services.
Environmental Sustainability - Bevan Brittan is
proudly a carbon neutral firm. We have achieved the UN's Climate
Neutral Now accreditation and our environmental sustainability plan
is focused on achieving our net zero carbon target.
Equality, Diversity & Inclusion - We have a
strong and vibrant diversity programme that gives colleagues across
the firm an opportunity to take part, led by our Equality, Diversity
& Inclusion Committee and supported by our Ambassadors, who
drive engagement in our strategy and raise awareness across the firm.
Wellbeing - We are proud of our open culture, where
colleagues feel empowered to speak openly about physical and mental
health issues and to seek out support when needed. We have trained
21 colleagues across the firm as Mental Health First Aiders and
established a programme of initiatives including our informal
'coffee with' scheme.
Collectively, these four pillars ensure we look after our colleagues'
wellbeing; offer an environment in which all can progress on merit,
regardless of personal circumstances or background; give something
back to the communities in which we work; and protect the environment.