Careers

We have an exciting opportunity for an experienced Team Leader to join us and manage the Business Support Services Administration team in our Birmingham office. The Business Support Services Department provides excellent administrative support to our lawyers, across our four legal departments and offices in the firm.

In this role, you will lead, develop and coach the Business Support Services teams. You will also build excellent relationships with our lawyers, with the aim of delivering an outstanding administrative support service to the firm.

This is a mainly office based role, with around one day per week working from home. The hours are Monday to Friday, 9am to 5.15pm. Occasionally, you may be required to travel to our other offices in Bristol, London and Leeds.

Main Responsibilities

• Oversee the day to day running of the Business Support Services Administration team
• Build relationships with our lawyers to understand the work and proactively prioritise tasks
• Encourage an excellent customer service environment, ensuring that our processes reflect this
• Coach and develop your team, including performance reviews, setting objectives and holding regular one to ones with your reports
• Recruit and train new team members as needed
• Work closely with the Business Support Services Administration Manager, Operations Manager and HR to develop policies and procedures which cover operational processes, compliance, performance and attendance
• Identify opportunities for improvement, to ensure we operate efficiently and in line with best practice
• Play an active role in supporting business change taking place in the firm, and participate in relevant projects
• Ensure equipment is properly maintained
• Have a working knowledge of health and safety requirements

The Ideal Candidate

• Fair and supportive management style
• Effective and professional communicator at all levels, both written and verbal
• Able to build strong working relationships with your team and across the wider firm
• Self-motivated, with the ability to lead by example
• Ability to manage and support change
• Excellent attention to detail
• Knowledge of administrative processes such as printing, scanning, electronic filing and post
• Experience working within a customer service/professional services environment

About the Firm

Bevan Brittan is a UK-Top 100 commercial law firm providing a comprehensive range of legal services from offices in Birmingham, Bristol Leeds and London.

The firm advises businesses across construction, energy & resource management, higher education and financial services, complementing the firm's market leadership within housing, local government and health and social care.

We currently employ over 600 employees, including 90 Partners, and our award-winning teams provide construction, commercial, corporate, property, regulatory, employment and litigation (commercial and clinical negligence) legal advice and is one 'The Times Best Law Firms 2024'.

Bevan Brittan is an equal opportunities employer and welcomes applicants from all backgrounds.

Work-life Balance

We offer a substantial benefits package to all employees, which includes 25 days holiday (plus the option to buy up to an additional 5 days), a generous pension scheme and private medical insurance through Vitality (including "phone a GP service", discounted gym membership and 'Vitality' Partner discounts).

All of our people are entitled to a biannual private health assessment through Nuffield Health and are included in the group life assurance scheme. We also have an Employee Assistance Programme (free telephone support and counselling service) and a cycle scheme (Save Tax & NI on a bike for cycling to work).

Responsible Business

To us, being a responsible business is second nature; a core part of Bevan Brittan's identity, running through our culture and embodied by the clients we serve.

Bevan Brittan seeks to play an active role within its local office communities. Through regular fundraising events, support for local initiatives and annual charity donations at Christmas, we have established a culture of giving within the firm. This has laid the foundations for our Responsible Business strategy.

We want to demonstrate our commitment to these causes through action rather than words; colleagues from across the firm are already heavily involved, living and breathing the four pillars of our Responsible Business strategy:

• Community Engagement
• Diversity & Inclusion
• Wellbeing
• Environmental Sustainability

Collectively, these four pillars ensure we look after our colleagues' wellbeing; offer an environment in which all can progress on merit, regardless of personal circumstances or background; give something back to the communities in which we work; and protect the environment.