Bevan Brittan is a UK-Top 100 commercial law firm providing a
comprehensive range of legal services from offices in Birmingham,
Bristol, Leeds and London.
The firm advises businesses across construction, energy &
resource management, higher education and financial services,
complementing the firm's market leadership within housing, local
government and health & social care.
We currently employ over 600 people, including over 90 Partners, and
our award-winning teams provide construction, commercial, corporate,
property, regulatory, employment and litigation (commercial and
clinical negligence) legal advice.
Bevan Brittan is named among 'The Times Best Law Firms 2024' and has
recently either won or been shortlisted for a number of prestigious awards.
We are driven by our 4 values: Relationships, Results, Reputation and
Responsible. These give us a sense of purpose and ensure we always
work collaboratively with clients and colleagues, continually improve,
make the right choices and act with integrity.
Bevan Brittan is an equal opportunities employer and welcomes
applicants from all backgrounds.
The Role
To support the business by providing an efficient and effective
Billing service, whilst ensuring compliance with internal policy.
Managing all aspects of team resources, including recruitment;
conducting appraisal meetings; dealing with any ad-hoc staffing
issues. Work collaboratively with other teams and departments to
ensure our processes are working effectively and we need the
expectations of service users and clients.
Main Duties
Overall responsibility for all Billing activity
Line management of 5 staff, with a view to expand
Training and development of new and current team
Oversee the timely and accurate creation of client bills.
Embed a GIRFT (get it right first time) culture, making
recommendations and implementing these to improve service delivery.
Identify and resolve points of failure.
Provide a strong level of customer service, delivering to our
service level agreements.
Ad-hoc project work.
Month end reporting.
Ensure SRA Accounting rules are strictly adhered to.
Support both internal and external Audit requirements.
Dealing with query/complaint escalations in a timely and
appropriate manner.
Skills Required
Proven experience of people management
Ability to stay calm under pressure
A good understanding of applicable VAT rules.
Attention to detail and accuracy of information.
Strong numerical reasoning.
Adherence to strict deadlines.
Strong customer service ethic.
Ability to work to own initiative and set goals.
Excellent MS Excel skills
Knowledge of Elite 3e.
Work-life balance
Where possible, we want to offer all Bevan Brittan people flexibility
to work their week in a way that suits them - we operate a hybrid
working model based on the needs of our clients, teams and that of the
individual. Our core business hours are 9am - 5:15pm Monday to Friday,
however we are open to individuals working more flexibly around those
times and would welcome a conversation with you if you have any questions.
We offer a substantial benefits package to all employees including:
A minimum of 25 days holiday (plus the option to buy up to an
additional 5 days)
Discretionary bonus scheme
Generous pension scheme
Private medical insurance through Vitality
Biennial private health assessment through Nuffield Health
Life assurance
Access to Employee Assistance Programme
Cycle to work scheme
Responsible Business
To us, being a responsible business is second nature; a core part of
Bevan Brittan's identity, running through our culture and embodied by
the clients we serve. We want to demonstrate our commitment to these
causes through actions rather than words; colleagues from across the
firm are already heavily involved, living and breathing the four
pillars of our Responsible Business strategy:
Community Engagement -Each lawyer has the
opportunity to undertake pro bono legal work for local charities and
not-for-profit organisations. We also play an active role through
our local office communities, in 2023 we fundraised and donated a
total of £100,000 to our four regional office charities, with each
charity receiving £25,000 to help fund their vital services.
Environmental Sustainability- Bevan Brittan is
ISO14001 accredited. We have achieved the UN's Climate Neutral Now
accreditation and our environmental sustainability plan is focused
on achieving our net zero carbon target by 2040.
Equality, Diversity & Inclusion- We have a
strong and vibrant diversity programme that gives colleagues across
the firm an opportunity to take part, led by our Equality, Diversity
& Inclusion Committee and supported by our Ambassadors, who
drive engagement in our strategy and raise awareness across the firm.
Wellbeing -We are proud of our open culture, where
colleagues feel empowered to speak openly about physical and mental
health issues and to seek out support when needed. We have trained
21 colleagues across the firm as Mental Health First Aider s and
established a programme of initiatives including our informal
'coffee with' scheme.
Collectively, these four pillars ensure we look after our colleagues'
wellbeing; offer an environment in which all can progress on merit,
regardless of personal circumstances or background; give something
back to the communities in which we work; and protect the environment.