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Job Title
Billing Manager
Location
Bristol
Description
Make a Real Impact
Bevan Brittan is a leading
commercial law firm. Alongside our recognised expertise in housing,
local government, and health and social care, we are specialists in
the construction, energy and resource management, higher education
and financial services sectors.
Supported by our valued business
services professionals, our award-winning and growing legal teams
provide almost 2,000 organisations with commercial, corporate,
property, finance, regulatory, employment and litigation (commercial
and clinical negligence) legal and advisory services.
As a responsible business, we
embrace four values: Relationships, Reputation, Responsible and
Results. These give us a sense of purpose. They influence the
decisions we make and how we work with each other. Importantly, they
motivate us to deliver meaningful outcomes for our clients and the
communities that we're part of.
Consistently recognised as one of
The Times Best Law Firms and highly ranked across the legal
directories, we are proud of our hard-earned reputation. Our 2023/24
financial results confirmed both revenue and profit growth for an
eleventh consecutive year, ensuring our ability to continue
investing in our people.
Looking to the future, we're
targeting ambitious growth and success. And we're looking for the
best people to be part of it.
Join a team of experts and progressive thinkers
The Role
To support the business by providing an efficient and effective
Billing service, whilst ensuring compliance with internal policy.
Managing all aspects of team resources, including recruitment;
conducting appraisal meetings; dealing with any ad-hoc staffing
issues. Work collaboratively with other teams and departments to
ensure our processes are working effectively and we need the
expectations of service users and clients.
Main Duties
Overall responsibility for all Billing activity
Line management of 5 staff, with a view to expand
Training and development of new and current team
Oversee the timely and accurate creation of client bills.
Embed a GIRFT (get it right first time) culture, making
recommendations and implementing these to improve service delivery.
Identify and resolve points of failure.
Provide a strong level of customer service, delivering to our
service level agreements.
Ad-hoc project work.
Month end reporting.
Ensure SRA Accounting rules are strictly adhered to.
Support both internal and external Audit requirements.
Dealing with query/complaint escalations in a timely and
appropriate manner.
Skills Required
Proven experience of people management
Ability to stay calm under pressure
A good understanding of applicable VAT rules.
Attention to detail and accuracy of information.
Strong numerical reasoning.
Adherence to strict deadlines.
Strong customer service ethic.
Ability to work to own initiative and set goals.
Excellent MS Excel skills
Knowledge of Elite 3e.
Work with approachable people
When we ask colleagues what makes
Bevan Brittan a great place to work, the most popular thing they say
is "the people". The overwhelming consensus is that we
make time for each other. We welcome questions and support each
other. Naturally, we look for new colleagues who align with our
values.
Supported to be your best
Hybrid working
We operate a hybrid working model based on the needs of our clients,
teams and people. Our core business hours are 9am - 5:15pm Monday to
Friday, but we're open to our people working more flexibly around
those times and welcome a conversation with you if you have any
questions about this. We try to offer you the flexibility to work your
week in a way that suits you.
Learning, Development & Progression
We're committed to supporting your professional and personal
development needs.This means that we offer a range of tailored
training courses and you will have lots of opportunity to learn from
those around you. We actively encourage progression and this is
reflected in our annual review and promotion processes. You will be
supported by your line manager to achieve your full potential.
Wellbeing
As a Bevan Brittan employee, you'll have access to a variety of
services that support your wellbeing. We've pledged our commitment to
The Mindful Business Charter and lots of our people contribute to our
Wellbeing Responsible Business strand, which organises an annual
calendar of wellbeing events and initiatives.
Benefits
A minimum of 25 days holiday
(plus the option to buy up to an additional 5 days)
Discretionary bonus scheme
Generous pension scheme
Private medical insurance
through Vitality
Biennial private health
assessment through Nuffield Health
Life assurance
Access to Employee Assistance Programme
Cycle to work scheme
Embracing our differences and valuing inclusion
Our shared aim is that everyone is welcome and can feel comfortable being themselves at
Bevan Brittan. To support this, we actively value and promote
equality, diversity and inclusion in everything that we do. You'll be
empowered and supported through our employee led networks, diverse
colleagues, and a broad range of firmwide initiatives.
Recognising the unique contributions that a diverse workforce can
bring to our business, we encourage applications from people of all
backgrounds. We take great pride in being a Disability Confident
Employer. If you need any adjustments throughout the recruitment
process or have any questions, please get in touch with our
recruitment team by emailing recruitment@bevanbrittan.com
Acting responsibly, now and for the future
To us, being a responsible business is second nature; a core part of
Bevan Brittan's identity. Our colleagues are heavily involved in
shaping and delivering activity across the four pillars of our Responsible
Business strategy: Community Engagement; Environmental
Sustainability; Equality, Diversity & Inclusion; and Wellbeing.
Our people deliver pro bono legal work for charities and
not-for-profit organisations. We play an active role in our local
communities and donated £100,000 across our four regional office
charities last year. We are also proudly carbon neutral. We've
achieved the UN's Climate Neutral Now accreditation and our
environmental sustainability plan focuses on achieving our net zero
carbon target by 2040.
Collectively, the four pillars ensure we look after our colleagues'
wellbeing; offer an environment in which everyone can progress on
merit, give something back to the communities in which we work; and
protect the environment.