Bevan Brittan is a leading commercial law firm. Alongside our
recognised expertise in housing, local government, and health and
social care, we are specialists in the construction, energy and
resource management, higher education and financial services sectors.
Supported by our valued business services professionals, our
award-winning and growing legal teams provide almost 2,000
organisations with commercial, corporate, property, finance,
regulatory, employment and litigation (commercial and clinical
negligence) legal and advisory services.
As a responsible business, we embrace four values: Relationships,
Reputation, Responsible and Results. These give us a sense of purpose.
They influence the decisions we make and how we work with each other.
Importantly, they motivate us to deliver meaningful outcomes for our
clients and the communities that we're part of.
Consistently recognised as one of The Times Best Law Firms and highly
ranked across the legal directories, we are proud of our hard-earned
reputation. Our 2023/24 financial results confirmed both revenue and
profit growth for an eleventh consecutive year, ensuring our ability
to continue investing in our people.
Looking to the future, we're targeting ambitious growth and success.
And we're looking for the best people to be part of it.
Join a team of experts and progressive thinkers
The Facilities Assistant is a key position in providing excellent
customer service experience to meet the expectations of all site
stakeholders. You will be supporting the team to deliver hard and soft
facilities service operations along with all associated administrative
support for the aforementioned and Health, Safety, and Environment to
Project Management in the Property & Facilities remit.
Administration of the Facilities Mailbox to ensure that customer
needs are addressed in a timely manner and the actions assigned to
the correct resource within the facilities team and/or service
partner and completed.
Administration of the Homeworking Mailbox and the organising of
deliveries/collections of homeworking equipment.
Administration of the Starters & Leavers system to ensure
Facilities supported items are provided and retrieved as required
incl. access control cards, personal lockers etc.
Administration of the Facilities Supplier Invoicing process
ensuring invoices are registered, verified, approved by Head of
Department or Facilities Manager and sent for processing via Finance
in a timely and accurate manner.
Administration of the Access Control System making agreed changes
to access permissions as required in line with company policy.
Be the department point of contact for reporting and organising of
planned and reactive maintenance services as required, requesting
support from vendors and issuing appropriate instructions including
PO's where necessary.
Support department contract management by inspecting works and
contributing to meetings taking minutes relating to performance
against contractor KPI's.
Actively seek ways to constantly reduce costs while improving
operational standards including supporting procurement activities
when required.
Assist in the implementation of industry best practice operations
by supporting of continuous improvement of safety, environment,
security, business continuity and quality standards of the business
by conducting regular checks on department performance deliverables
and providing administrative support to evidence compliance on
reporting packages.
Support the planning, implementation and monitoring of disaster
recovery and business continuity plans. Following established
escalation and incident reporting procedures.
Adhere to Bevan Brittan's business conduct by ensuring compliance
with the firm's guidelines, procedures and strategies
What we are looking for from you
Essential :
Self-motivated, confident & energetic
Flexible - able to adapt to rapidly changing situations
Goal-oriented - able to focus on meeting all performance targets
Excellent written and verbal communication skills
The ability to work independently, think laterally and have an
enquiring mind
Problem-solving skills - capacity to deal with ambiguity and solve
complex problems effectively
The ability to effectively deal with challenging situations
A proactive & professional approach to customer service
Desirable:
Previous experience working in a law firm
Previous experience or knowledge of working in a facilities
management environment with some knowledge of occupational health
and safety requirements
Understanding of basic technical aspects of Mechanical &
Electrical systems, (BMS system) and other database reporting systems.
Work with approachable people
When we ask colleagues what makes Bevan Brittan a great place to
work, the most popular thing they say is "the people". The
overwhelming consensus is that we make time for each other. We welcome
questions and support each other. Naturally, we look for new
colleagues who align with our values.
Supported to be your best
Hybrid working
We operate a hybrid working model based on the needs of our clients,
teams and people. Our core business hours are 9am - 5:15pm Monday to
Friday, but we're open to our people working more flexibly around
those times and welcome a conversation with you if you have any
questions about this. We try to offer you the flexibility to work your
week in a way that suits you.
Learning, Development & Progression
We're committed to supporting your professional and personal
development needs.This means that we offer a range of tailored
training courses and you will have lots of opportunity to learn from
those around you. We actively encourage progression and this is
reflected in our annual review and promotion processes. You will be
supported by your line manager to achieve your full potential.
Wellbeing
As a Bevan Brittan employee, you'll have access to a variety of
services that support your wellbeing. We've pledged our commitment to
The Mindful Business Charter and lots of our people contribute to our
Wellbeing Responsible Business strand, which organises an annual
calendar of wellbeing events and initiatives.
Benefits
A minimum of 25 days holiday (plus the option to buy up to an
additional 5 days)
Discretionary bonus scheme
Generous pension scheme
Private medical insurance through Vitality
Biennial private health assessment through Nuffield Health
Life assurance
Access to Employee Assistance Programme
Cycle to work scheme
Embracing our differences and valuing inclusion
Our shared aim is that everyone is welcome and canfeel comfortable
being themselves at Bevan Brittan. To support this, weactively value
and promote equality, diversity and inclusion in everything that we
do. You'll be empowered and supported through our employee led
networks, diverse colleagues, and a broad range of firmwide initiatives.
Recognising the unique contributions that a diverse workforce can
bring to our business, we encourage applications from people of all
backgrounds. We take great pride in being a Disability Confident
Employer. If you need any adjustments throughout the recruitment
process or have any questions, please get in touch with our
recruitment team by emailingrecruitment@bevanbrittan.com
Acting responsibly, now and for the future
To us, being a responsible business is second nature; a core part of
Bevan Brittan's identity. Our colleagues are heavily involved in
shaping and delivering activity across the four pillars of our Responsible
Business strategy: Community Engagement; Environmental
Sustainability; Equality, Diversity & Inclusion; and Wellbeing.
Our people deliver pro bono legal work for charities and
not-for-profit organisations. We play an active role in our local
communities and donated £100,000 across our four regional office
charities last year. We are also proudly carbon neutral. We've
achieved the UN's Climate Neutral Now accreditation and our
environmental sustainability plan focuses on achieving our net zero
carbon target by 2040.
Collectively, the four pillars ensure we look after our colleagues'
wellbeing; offer an environment in which everyone can progress on
merit, give something back to the communities in which we work; and
protect the environment.
