Bevan Brittan is a UK Top 100 commercial law firm providing a
comprehensive range of legal services from offices in Birmingham,
Bristol, Leeds and London.The firm advises over 800 businesses and
is a market-leading law firm across Health and Social Care, Housing
and Local and Central Government throughout the UK.
We employ over 480 staff, including 82 Partners and our
award-winning teams provide commercial, corporate, property,
regulatory, employment and litigation (commercial and clinical
negligence) legal advice.
Office Location
Our Bristol Head Office is located in the heart of the city with a
riverside location close to Castle Park. There are a range of public
transport options with Temple Meads Station and bus routes close by.
The office is modern and open plan and has an onsite café and gym.
The office has an active social committee that arranges events
throughout the year and supports various sporting activities.
Job Description
A PA's principal role is to provide lawyers with the
administrative support they need to provide seamless legal services
to clients and help them maximise the amount of time they are able
to spend on fee-earning tasks. The PA will become involved in all
aspects of the management and execution of their allocated Lawyers’
day to day workload by providing exceptional and proactive
administrative support. The PA will act as workflow manager for
other support services including delegating and supervising the
completion of document production, file management and
copying/scanning work. The PA will take an active interest in and
obtain a thorough understanding of all aspects of client
requirements to provide exceptional service levels to both the
lawyers and clients.
Key responsibilities
In line with policies and procedures, key
responsibilities include:
Administrative
Manage diaries, ensuring they are up to date and reminding lawyers
of meetings etc on a daily basis.
Arrange meetings, book conference rooms, refreshments, check rooms
prior to meetings etc and liaise with other attendees, both internal
and external.
Organise travel arrangements, book and confirm reservations and
deal with related details.
Arrange or, where necessary, conduct photocopying, printing,
organising couriers, sending out of letters, faxes etc.
Arrange for files to be opened and closed, supervise general
filing requirements and record keeping.
Use effective systems to ensure that both short and long term
tasks are completed within required timescales.
Support lawyers in marketing activities including involvement in
preparation of pitches and presentations.
Liaising with Business Development and Marketing regarding
arrangements for events and producing marketing material.
Communication
Take internal and external telephone queries, responding as
appropriate and/or ensuring that all messages are passed on in a
timely manner.
Monitor post and/or e-mails and dealing with as appropriate and
ensure that all client related correspondence is passed on to an
appropriate fee earner if the relevant person is out of the office.
Liaise with business support departments on behalf of lawyers as required.
Client relationship management
Reporting to external clients on a weekly and monthly basis
Assist in resolving client queries
Become an active part in the care of clients and be wholly
familiar with contacts/clients.
Enter, maintain and update client details and relevant information
on the firm’s contacts system.
Deal with basic client queries and general administration.
Arrange client meetings.
Projects and teamwork
Engaging in projects with fee earners from time to time.
Contributing to ongoing service improvement initiatives.
Playing a key administrative role.
Organising work and participating in the day to day
work of the team.
Financial
Assist lawyers in the billing and credit control process by
liaising with the lawyer and accounts and to produce standard
financial/time reports through the system.
Request cheques, bank transfers and paying in money received, as appropriate
Person Specification
A PA has responsibility to ensure that their skill set
is up to date and they are familiar with the firm’s departments, key
personnel, clients, internal systems and procedures. This will
ensure that the PA is able to carry out his or her role effectively
and, where appropriate, discuss any training requirements with the
Team Leader.
In addition to this, they should have/be:
Excellent telephone manner and competent knowledge of telephone system.
Excellent communication, organisational and team skills.
Excellent attention to detail.
Flexible and dependable, able to take the initiative.
Able to remain calm under pressure and work to tight deadlines.
Conscientious, approachable and enthusiastic.
Able to quickly build confidence, respect and trust with others.
Have a positive approach to daily tasks and have a solutions
focussed working method.
Benefits
We provide a competitive benefits package to our employees consisting of:
25 days annual leave plus bank holidays
Interest free season ticket loans for travel to work
