Personal Assistant - Health, Care & Regulatory/Clinical Risk
Birmingham, Bristol or Leeds
Join a team that makes real changes
Bevan Brittan is a UK-Top 100 commercial law firm providing a
comprehensive range of legal services from offices in Birmingham,
Bristol Leeds and London.
The firm advises businesses across construction, energy &
resource management, higher education and financial services,
complementing the firm's market leadership within housing, local
government and health and social care.
We currently employ over 480 staff, including 82 Partners, and our
award-winning teams provide construction, commercial, corporate,
property, regulatory, employment and litigation (commercial and
clinical negligence) legal advice.
Bevan Brittan was named among 'The Times Best Law Firms 2021' and has
recently won three major industry awards, along with being shortlisted
as a Finalist for a further eleven.
Bevan Brittan is an equal opportunities employer and welcomes
applicants from all backgrounds.
Learn from the best
Bevan Brittan has strong recognition in the independent legal
directories - Chambers & Partners and Legal 500. In both guides we
are consistently ranked in the top tier for our practices across the
UK, with multiple individuals recognised as leading lawyers.
A very supportive firm with the depth of skills in its teams to
provide a full service. - Chambers 2021
Rise to the Challenge
A PA's principal role is to provide lawyers with the administrative
support they need to provide seamless legal services to clients and
help them maximise the amount of time they are able to spend on
fee-earning tasks. The PA will become involved in all aspects of the
management and execution of their allocated Lawyers' day to day
workload by providing exceptional and proactive administrative
support. The PA will act as workflow manager for other support
services including delegating and supervising the completion of
document production, file management and copying/scanning work. The PA
will take an active interest in and obtain a thorough understanding of
all aspects of client requirements to provide exceptional service
levels to both the lawyers and clients.
In line with policies and procedures, key responsibilities include:
Manage diaries, ensuring they are up to date and reminding lawyers
of meetings etc on a daily basis.
Arrange meetings, book conference rooms, refreshments, check rooms
prior to meetings etc and liaise with other attendees, both internal
Organise travel arrangements, book and confirm reservations and
deal with related details.
Arrange or, where necessary, conduct photocopying, printing,
organising couriers, sending out of letters, faxes etc.
Arrange for files to be opened and closed, supervise general
filing requirements and record keeping.
Use effective systems to ensure that both short and long term
tasks are completed within required timescales.
Support lawyers in marketing activities including involvement in
preparation of pitches and presentations.
Liaising with Business Development and Marketing regarding
arrangements for events and producing marketing material.
Take internal and external telephone queries, responding as
appropriate and/or ensuring that all messages are passed on in a
Monitor post and/or e-mails and dealing with as appropriate and
ensure that all client related correspondence is passed on to an
appropriate fee earner if the relevant person is out of the office.
Liaise with business support departments on behalf of lawyers as required.
Client relationship management
Reporting to external clients on a weekly and monthly basis
Assist in resolving client queries
Become an active part in the care of clients and be wholly
familiar with contacts/clients.
Enter, maintain and update client details and relevant information
on the firm's contacts system.
Deal with basic client queries and general administration.
Arrange client meetings.
Assist lawyers in the billing and credit control process by
liaising with the lawyer and accounts and to produce standard
financial/time reports through the system.
Request cheques, bank transfers and paying in money received, as appropriate.
Find out how far you can go
A PA has responsibility to ensure that their skill set is up to date
and they are familiar with the firm's departments, key personnel,
clients, internal systems and procedures. This will ensure that the PA
is able to carry out his or her role effectively and, where
appropriate, discuss any training requirements with the Team Leader.
In addition to this, they should have/be:
Excellent telephone manner and competent knowledge of telephone system.
Excellent communication, organisational and team skills.
Excellent attention to detail.
Flexible and dependable, able to take the initiative.
Able to remain calm under pressure and work to tight deadlines.
Conscientious, approachable and enthusiastic.
Able to quickly build confidence, respect and trust with others.
Have a positive approach to daily tasks and have a solutions
focussed working method
We offer a substantial benefits package to all employees, which
includes 25 days holiday (plus the option to buy up to an additional 5
days), a generous pension scheme and private medical insurance through
Vitality (including "phone a GP service", discounted gym
membership and 'Vitality' Partner discounts).
All of our people are entitled to a biannual private health
assessment through Nuffield Health and are included in the group life
assurance scheme. We also have an Employee Assistance Programme (free
telephone support and counselling service) and a cycle scheme (Save
Tax & NI on a bike for cycling to work).
Due to COVID-19, all of our roles are currently home-based until it
is safe to return to our modern office spaces. The hours are 36.25 per
week, working shifts between 08:00 and 18:00 Monday to Friday, however
we are open to considering requests to work more flexibly.
To us, being a responsible business is second nature; a core part of
Bevan Brittan's identity, running through our culture and embodied by
the clients we serve.
Bevan Brittan seeks to play an active role within its local office
communities. Through regular fundraising events, support for local
initiatives and annual charity donations at Christmas, we have
established a culture of giving within the firm. This has laid the
foundations for our Responsible Business strategy.
In December 2020 we donated a total of £40,000 to our four regional
office charities, with each charity receiving £10,000 towards the
causes colleagues support throughout the year. The donations went
towards providing vital services after a particularly challenging
year. Our current selected charity in Bristol is St Peter's Hospice.
We want to demonstrate our commitment to these causes through action
rather than words; colleagues from across the firm are already heavily
involved, living and breathing the four pillars of our Responsible
Diversity & Inclusion
Collectively, these four pillars ensure we look after our colleagues'
wellbeing; offer an environment in which all can progress on merit,
regardless of personal circumstances or background; give something
back to the communities in which we work; and protect the environment.
Some recent initiatives include:
Strava running club: a virtual firm-wide running club on Strava,
with regular challenges to keep us all motivated to stay active.
Live Cook Along for Black History Month: We hosted a live virtual
'Cook Along' to share the connective power of food and community.
UK Disability History Month: We supported the event with
informative pieces and real life stories, reflecting our commitment
to supporting those of our colleagues who have a disability or who
care for someone with a disability.
Each lawyer has the opportunity to undertake pro bono legal work
for local charities and not-for-profit organisations. This has seen
colleagues support the Great Western Air Ambulance Charity
(Bristol), St Werburgh's City Farm (Bristol) and Moseley Road
Swimming Baths (Birmingham).