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Job Title Credit Controller
Location Bristol

Join a team that makes real changes

Bevan Brittan is a UK-Top 100 commercial law firm providing a comprehensive range of legal services from offices in Birmingham, Bristol Leeds and London.

The firm advises businesses across construction, energy & resource management, higher education and financial services, complementing the firm's market leadership within housing, local government and health and social care.

We currently employ over 480 staff, including 83 Partners, and our award-winning teams provide construction, commercial, corporate, property, regulatory, employment and litigation (commercial and clinical negligence) legal advice.

Bevan Brittan was named among 'The Times Best Law Firms 2021' and has recently won three major industry awards, along with being shortlisted as a Finalist for a further eleven.

Bevan Brittan is an equal opportunities employer and welcomes applicants from all backgrounds.

Learn from the best

Bevan Brittan has strong recognition in the independent legal directories - Chambers & Partners and Legal 500. In both guides we are consistently ranked in the top tier for our practices across the UK, with multiple individuals recognised as leading lawyers.

A very supportive firm with the depth of skills in its teams to provide a full service. - Chambers 2021

Rise to the Challenge

Based within the credit management team, the successful candidate will be responsible for the effective cash collection for all clients based within an assigned ledger .


  • To meet & exceed monthly cash collection targets
  • To manage a portfolio of clients (internal & external)
  • Maintain and improve relations with existing and future clients by using strong interpersonal and professional skills.
  • To contribute to monthly reporting requirements
  • Develop strong interpersonal relationships with staff and partners.


  • Following up on unidentified payments received
  • Contact clients via the telephone to confirm that (a) bills have been received & (b) date by which bills will be paid
  • Keep a record of all communication with the customer with the aid of the 3e credit management system (CMS),
  • Investigate and resolve all queries relating to non-payment of invoices.
    Send copy invoices, credit notes
  • Reconcile accounts if required
  • Report to credit manager on outstanding issues and advise at an early stage of potential debtors problems.
  • Meet with internal clients to discuss (a) Aged debt for their respective areas (b) Raise any concerns with non-payment of debt
  • Provide all our clients with an outstanding debt recovery service by understanding their personal needs and processes.
  • Deliver a service second to none in a cost effective manner.
  • Participate in sending out daily credit control letters & regular statements when required.
  • Manage relationships with the clients in order to reduce exposure to potential bad debt whilst ensuring client satisfaction
  • Comply with Firm's procedures and manuals.
  • Carry out additional duties as and when required

Find out how far you can go


  • Demonstrable credit control experience, however a background in sales ledger, i.e. billing and cashiering will be desirable.
  • Ability to prioritise efforts to maximise cash collection
  • Good working knowledge of the regulatory environment including Solicitors Accounts Rules and Anti-Money Laundering
  • Good working knowledge of Microsoft Excel and Word
  • Strong communication skills - a professional & confident approach
  • Tactful and persuasive te
  • Establish strong working relationships with Partners, Fee Earners and Personal Assistants
  • Coordinate with other members of the credit team and wider finance teams to ensure that all tasks are completed on time
  • Excellent prioritisation and time management skills.
  • Organised, with lateral thinking skills and an eye for detail
  • Ability to demonstrate working under one's own initiative and as part of a team

Work-life Balance

We offer a substantial benefits package to all employees, which includes 25 days holiday (plus the option to buy up to an additional 5 days), a generous pension scheme and private medical insurance through Vitality (including "phone a GP service", discounted gym membership and 'Vitality' Partner discounts).

All of our people are entitled to a biannual private health assessment through Nuffield Health and are included in the group life assurance scheme. We also have an Employee Assistance Programme (free telephone support and counselling service) and a cycle scheme (Save Tax & NI on a bike for cycling to work).

Due to COVID-19, all of our roles are currently home-based until it is safe to return to our modern office spaces. Our core operating hours are 9am - 5:15pm Monday to Friday, however we are open to considering requests to work more flexibly.

Responsible Business

To us, being a responsible business is second nature; a core part of Bevan Brittan's identity, running through our culture and embodied by the clients we serve.

Bevan Brittan seeks to play an active role within its local office communities. Through regular fundraising events, support for local initiatives and annual charity donations at Christmas, we have established a culture of giving within the firm. This has laid the foundations for our Responsible Business strategy.

In December 2020 we donated a total of £40,000 to our four regional office charities, with each charity receiving £10,000 towards the causes colleagues support throughout the year. The donations went towards providing vital services after a particularly challenging year. Our current selected charity in Bristol Office is St Peter's Hospice

We want to demonstrate our commitment to these causes through action rather than words; colleagues from across the firm are already heavily involved, living and breathing the four pillars of our Responsible Business strategy:

  • Community Engagement
  • Diversity & Inclusion
  • Wellbeing
  • Environmental Sustainability

Collectively, these four pillars ensure we look after our colleagues' wellbeing; offer an environment in which all can progress on merit, regardless of personal circumstances or background; give something back to the communities in which we work; and protect the environment.

Some recent initiatives include:

  • Strava running club: a virtual firm-wide running club on Strava, with regular challenges to keep us all motivated to stay active.
  • Live Cook Along for Black History Month: We hosted a live virtual 'Cook Along' to share the connective power of food and community.
  • UK Disability History Month: We supported the event with informative pieces and real life stories, reflecting our commitment to supporting those of our colleagues who have a disability or who care for someone with a disability.
  • Each lawyer has the opportunity to undertake pro bono legal work for local charities and not-for-profit organisations. This has seen colleagues support the Great Western Air Ambulance Charity (Bristol), St Werburgh's City Farm (Bristol) and Moseley Road Swimming Baths (Birmingham) .
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