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Job Title: Credit Controller
Join a team that makes real changes
Bevan Brittan is a UK-Top 100 commercial law firm providing a
comprehensive range of legal services from offices in Bristol,
Birmingham, Leeds and London.
The firm advises businesses across construction, energy &
resource management, higher education and financial services,
complementing the firm's market leadership within housing, local
government and health and social care.
We currently employ over 500 people, including 80 Partners, and our
award-winning teams provide construction, commercial, corporate,
property, regulatory, employment and litigation (commercial and
clinical negligence) legal advice.
Bevan Brittan is named among 'The Times Best Law Firms 2022' and has
recently either won or been shortlisted for a number of prestigious
awards including 'Legal Firm of the Year' at the Bristol Life Awards 2021.
We are driven by our 4 values: Relationships, Results, Reputation and
Responsible. These give us a sense of purpose and ensure we always
work collaboratively with clients and colleagues, continually improve,
make the right choices and act with integrity.
Bevan Brittan is an equal opportunities employer and welcomes
applicants from all backgrounds.
Learn from the best
Based within the credit management team, the successful candidate
will be responsible for the effective cash collection for all clients
based within an assigned ledger.
Bevan Brittan has strong recognition in the independent legal
directories - Chambers & Partners and The Legal 500. In both
guides we are consistently ranked in the top tier for our practices
across the UK, with multiple individuals recognised as leading lawyers.
"By far Bevan Brittan is the most flexible, pragmatic,
skilled and reliable legal firm I have worked with."- Chambers
Rise to the Challenge
To meet & exceed monthly cash collection targets
To manage a portfolio of clients (internal & external)
Maintain and improve relations with existing and future clients by
using strong interpersonal and professional skills.
To contribute to monthly reporting requirements
Develop strong interpersonal relationships with staff and partners.
Find out how far you can go
Following up on unidentified payments received
Contact clients via the telephone to confirm that (a) bills have
been received & (b) date by which bills will be paid
Keep a record of all communication with the customer with the aid
of the 3e credit management system (CMS),
Investigate and resolve all queries relating to non-payment of
invoices. Send copy invoices, credit notes
Reconcile accounts if required
Report to credit manager on outstanding issues and advise at an
early stage of potential debtors problems.
Meet with internal clients to discuss (a) Aged debt for their
respective areas (b) Raise any concerns with non-payment of debt
Provide all our clients with an outstanding debt recovery service
by understanding their personal needs and processes.
Deliver a service second to none in a cost effective manner.
Participate in sending out daily credit control letters &
regular statements when required.
Manage relationships with the clients in order to reduce exposure
to potential bad debt whilst ensuring client satisfaction
Comply with Firm's procedures and manuals.
Carry out additional duties as and when required
Demonstrable credit control experience, however a background in
sales ledger, i.e. billing and cashiering will be desirable.
Ability to prioritise efforts to maximise cash collection
Good working knowledge of the regulatory environment including
Solicitors Accounts Rules and Anti-Money Laundering
Good working knowledge of Microsoft Excel and Word
Strong communication skills - a professional & confident approach
Tactful and persuasive
Establish strong working relationships with Partners, Fee Earners
and Personal Assistants
Coordinate with other members of the credit team and wider finance
teams to ensure that all tasks are completed on time
Excellent prioritisation and time management skills.
Organised, with lateral thinking skills and an eye for detail
Ability to demonstrate working under one's own initiative and as
part of a team
We offer a substantial benefits package to all employees, which
includes 25 days holiday (plus the option to buy up to an additional 5
days), a generous pension scheme and private medical insurance through
Vitality (including "phone a GP service", discounted gym
membership and 'Vitality' Partner discounts).
All of our people are entitled to a biennial private health
assessment through Nuffield Health and are included in the group life
assurance scheme. We also have an Employee Assistance Programme (free
telephone support and counselling service) and a cycle scheme (Save
Tax & NI on a bike for cycling to work).
Where possible, we want to offer
all Bevan Brittan people flexibility to work their week in a way
that suits them - we operate a hybrid working model based on the
needs of our clients, teams and that of the individual. Our core
business hours are 9am - 5:15pm Monday to Friday, however we are
open to individuals working more flexibly around those times and
would welcome a conversation with you if you have any questions.
To us, being a responsible business is second nature; a core part of
Bevan Brittan's identity, running through our culture and embodied by
the clients we serve.
Bevan Brittan seeks to play an active role within its local office
communities. Through regular fundraising events, support for local
initiatives and annual charity donations at Christmas, we have
established a culture of giving within the firm. In December 2021 we
donated a total of £60,000 to our four regional office charities, with
each charity receiving £15,000 to help fund their vital services.
Our current selected charity in Bristol is Great Western Air Ambulance.
We want to demonstrate our commitment to these causes through actions
rather than words; colleagues from across the firm are already heavily
involved, living and breathing the four pillars of our Responsible
Equality, Diversity & Inclusion
Collectively, these four pillars ensure we look after our colleagues'
wellbeing; offer an environment in which all can progress on merit,
regardless of personal circumstances or background; give something
back to the communities in which we work; and protect the environment.
Bevan Brittan is proudly a carbon neutral firm. We have achieved the
UN's Climate Neutral Now accreditation and our environmental
sustainability plan is focussed on achieving our net zero carbon target.
Each lawyer has the opportunity to undertake pro bono legal work for
local charities and not-for-profit organisations. This has seen
colleagues support the Great Western Air Ambulance Charity (Bristol),
Moseley Road Swimming Baths (Birmingham), Yorkshire Cat Rescue
(Leeds), Great Western Credit Union (London), and several others.