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Job Title
Business Operations Manager
Location
Birmingham, Bristol or Leeds
Description
We have an exciting opportunity for a Business Operations Manager to
join our Business Support team.
This is a fantastic time to join Bevan Brittan. The business is
growing and the Business Operations Manager role plays a key role in
supporting and driving this. There will be plenty of opportunity to
make a difference for someone who is flexible, keen to learn, support
and work collaboratively with Department Heads and other Business
Operations Managers in other legal departments.
We have 4 legal departments across our offices in Bristol, London,
Birmingham and Leeds. Each legal department is supported by a Business
Operations Manager (BOM). The role of the BOM is to:
Provide comprehensive, operational management support to assist
the Department Heads (DHs) in driving forward improvements.
Ensuring best practice throughout the annual cycle of running of
the department.
Acting as a bridge between DH and Directors and DH and
departmental partners, as well as a link to the BOMs in the other
departments to ensure consistency of approach.
RESPONSIBILITIES
Management Support
Assisting with departmental Partner and fee earner meetings, e.g.
diarising, preparing agenda and papers, taking minutes, circulating
actions and follow-up.
Scheduling and running bi-monthly operational Department Head
meeting with other departmental BOMs.
Maintaining an annual tracker of the key deadlines in the annual
cycle of the management of the department.
Project Management of departmental initiatives/work-streams
including maintaining and updating of action registers etc.
Supporting and coordinating the updating of department business
plans, working closely with Team Heads and Partners as needed.
Coordinating partners for actions and initiatives and delivery
against objectives.
Planning and delivery of department away days.
IT kit approval administration.
Financial
Central filing and retrieval of all management financial
information regularly used by DHs.
Assist with budgets, e.g. pulling together statistics and
compiling spreadsheets
Basic analysis, e.g. reviewing fee earner utilisation data
provided by Finance and distilling and providing top line info for
DH on a weekly basis
Monitoring KPIs
Liaising between Finance and partners as to aged lock up. Chasing
and reporting to DH.
Streamlining the process of write-offs. Monitoring leakage as
against WIP.
Risk & Best Practice
Supporting departmental Best Practice Partner and DH.
Monitoring departmental performance against agreed Risk and Best
Practice objectives.
Liaising with Risk & Best Practice team as required.
Weekly chasing and reporting to enable individual analysis of
partner performance
Coordinating and ensuring delivery against audit requirements
Business Development
Liaising with BDM team as required to develop assessments, reports
and team plans.
Coordinating and chasing up partners in relation to submissions
for directories.
Ensuring CVs / fee earners' website profiles are kept up to date.
Maintaining and keeping up to date departmental database of
marketing information for use in tenders.
Knowledge Management and Training
Scheduling internal training with Knowledge Director and
department training partner / Professional Support Lawyer (PSL).
Logging requests for external training, monitoring spend against
budget and liaising with regular external training providers
regarding upcoming events.
HR
Administrative support for recruitment.
Assisting with coordinating appraisals and objective setting.
Administration support in relation to promotions, annual pay and
bonus review.
Operating the departmental holiday approval process.
Transformation
Assisting with identification of transformation opportunities.
Supporting and coordinating project work.
Management of departmental HighQ sites.
THE INDIVIDUAL
Skills and experience required:
Significant experience as a senior or board level PA / management assistant
Excellent written and verbal communication skills
Experience of working with highly sensitive and confidential information
Ability to work collaboratively and efficiently with the other
BOMs to ensure coordination and consistency across the legal teams
Good knowledge of financial processes
Demonstrable influencing skills
Confident in having challenging conversations
Project Management experience
Excellent attention to detail
Highly organised and proactive
Occasional travel to other office locations may be required
Advanced Microsoft Office Skills, particularly on Word, Excel and PowerPoint
ABOUT US
Bevan Brittan is a UK-Top 100 commercial
law firm providing a comprehensive range of legal services from
offices in Bristol, Birmingham, Leeds and London.
The firm advises businesses across
construction, energy & resource management, higher education and
financial services, complementing the firm's market leadership
within housing, local government and health and social care.
We currently employ over 500 people,
including 86 Partners, and our award-winning teams provide
construction, commercial, corporate, property, regulatory,
employment and litigation (commercial and clinical negligence) legal advice.
Bevan Brittan was named among 'The Times
Best Law Firms 2021' and has recently won three major industry
awards, along with being shortlisted as a Finalist for a further eleven.
Bevan Brittan is an equal opportunities
employer and welcomes applicants from all backgrounds.
Work-life Balance
We offer a substantial benefits package to all employees, which
includes 25 days holiday (plus the option to buy up to an additional 5
days), a generous pension scheme and private medical insurance through
Vitality (including "phone a GP service", discounted gym
membership and 'Vitality' Partner discounts).
All of our people are entitled to a biennial private health
assessment through Nuffield Health and are included in the group life
assurance scheme. We also have an Employee Assistance Programme (free
telephone support and counselling service) and a cycle scheme (Save
Tax & NI on a bike for cycling to work).
Where possible, we want to offer all Bevan Brittan people flexibility
to work their week in a way that suits them - we operate a hybrid
working model based on the needs of our clients, teams and that of the
individual. Our core business hours are 9am - 5:15pm Monday to Friday,
however we are open to individuals working more flexibly around those
times and would welcome a conversation with you if you have any questions.
Responsible Business
To us, being a responsible business is second nature; a core part of
Bevan Brittan's identity, running through our culture and embodied by
the clients we serve.
Bevan Brittan seeks to play an active role within its local office
communities. Through regular fundraising events, support for local
initiatives and annual charity donations at Christmas, we have
established a culture of giving within the firm. In December 2021 we
donated a total of £60,000 to our four regional office charities, with
each charity receiving £15,000 to help fund their vital services.
Our current selected charity in Bristol is Great Western Air Ambulance.
We want to demonstrate our commitment to these causes through actions
rather than words; colleagues from across the firm are already heavily
involved, living and breathing the four pillars of our Responsible
Business strategy:
Community Engagement
Environmental Sustainability
Equality, Diversity & Inclusion
Wellbeing
Collectively, these four pillars ensure we look after our colleagues'
wellbeing; offer an environment in which all can progress on merit,
regardless of personal circumstances or background; give something
back to the communities in which we work; and protect the environment.
Bevan Brittan is proudly a carbon neutral firm. We have achieved the
UN's Climate Neutral Now accreditation and our environmental
sustainability plan is focussed on achieving our net zero carbon target.
Each lawyer has the opportunity to undertake pro bono legal work for
local charities and not-for-profit organisations. This has seen
colleagues support the Great Western Air Ambulance Charity (Bristol),
Moseley Road Swimming Baths (Birmingham), Yorkshire Cat Rescue
(Leeds), Great Western Credit Union (London), and several others.