Capsticks is a leading provider of legal services to
the health, social care, housing and emergency services sectors, as
well as in the field of professional discipline. The firm has a
turnover of c£47m and around 550 staff - including 400 fee earners -
across 5 offices nationally. We act for a wide range of long
standing clients in both the public and private sector, including
all forms of NHS organisations, governmental and regulatory bodies,
registered providers, insurers, police, fire and rescue services,
independent health and social care providers, charities and GP practices.
Further details about the firm and the type of work
carried out can be found on our website at www.capsticks.com.
The Regulatory Division
The Regulatory team acts for many regulatory bodies
involved in the field of professional discipline, primarily in the
health sector but, increasingly, more widely. The work largely
involves presenting cases but also requires managing an
investigatory caseload where it is alleged that the registrant's
fitness to practise is impaired through misconduct, competence or
health issues and preparing those cases for hearings before panels
and committees of the relevant regulators.
Further details about the firm, the Partners and the
type of work carried out can be found on our website at www.capsticks.com
The role
The Regulatory team is looking to recruit a Senior
Administration Assistant to assist and mentor the Regulatory
Administration team. The main areas of responsibility will include:
Arranging online meetings (use of Microsoft Teams and
Zoom), conference calls, meetings, travel and booking conference rooms;
Coordinating photocopying, printing, organising
couriers, sending out of letters, faxes etc. with Floor support;
Opening and closing of files, including conflict
checking, setting up contacts, electronic filing, record keeping
and archiving of files;
Assisting client partner and Business Analyst with
monthly billing and the production of client reporting;
Completing redactions and extractions using PDF software;
Acting as a point of contact for internal and
external clients as well as liaising with registrants and witnesses;
Collating bundles with the required correspondence,
statements/ exhibits and other documentation;
Taking internal and external telephone queries,
responding as appropriate and/ or ensuring that all messages are
passed on in a timely manner;
Training of new paralegals on using PDF software for
bundling and redactions;
Use of excel, including filtering information and
creating spreadsheets;
Drafting general and basic correspondence as required;
Producing and maintaining (administrative) process
documents/ maps;
Coordinating administrative tasks across the admin
team and acting as the key "point of contact" for management.
In time there may also be the opportunity to develop
the role and responsibilities further.
Skills set
Capsticks is committed to recruiting the best people to
maintain its status as legal adviser of choice and the successful
candidate will likely be able to demonstrate many or all of the following:
Previous demonstrated experience in a similar role;
Good communication (written and oral) skills;
The ability to mentor a small team of Administrators;
An excellent telephone manner;
Excellent attention to detail;
Working knowledge of Excel;
The ability to work to tight deadlines on a daily
basis and remain calm under pressure;
The ability to take responsibility for their own
workload; and
Good interpersonal skills, highly organised and reliable.
Capsticks is an equal opportunities employer
Capsticks is committed to providing equal opportunities
for all and to encouraging diversity through recruitment.
Applications are welcome from all sections of the community and
decisions to progress will be made with reference to entirely
objective criteria only.
Capsticks is an agile firm and is open to conversations
about flexible working.
In 2020 Capsticks achieved a 1 star accreditation from
Best Companies, the specialists whose recognition programme is the
standard for workplace engagement. The Best Companies accreditation
is really important to Capsticks as it focuses on the trust and
value we place in our people, their wellbeing and their careers.
