Reporting to: Talent and Diversity Business Partner
Location: Leeds, Birmingham or London
Hours: Full time or 4 days a week
Capsticks is a leading provider of legal services to the health,
social care, housing and emergency services sectors, as well as in the
field of professional discipline. The firm has a turnover of c£47m and
around 550 staff - including 400 fee earners - across 5 offices
nationally. We act for a wide range of long standing clients in both
the public and private sector, including all forms of NHS
organisations, governmental and regulatory bodies, registered
providers, insurers, police, fire and rescue services, independent
health and social care providers, charities and GP practices.
Further details about the firm and the type of work carried out can
be found on our website at www.capsticks.com.
At Capsticks we're committed to giving people the best career
experience. Put simply, we want people to develop and thrive here.
That's why we've created The Capsticks Academy.
The Capsticks Academy is our newly launched talent development
offering, and central to this is our commitment to creating a
supportive, inclusive environment where everyone can be themselves and
contribute their full potential. From mini masterclasses on how to run
a great meeting, to access to thought leadership, and from expert
legal know-how sessions, to resilience training delivered by qualified
psychologists, we want people will feel supported and energised by
working at Capsticks.
The aim of this role will be to support the implementation, delivery
and day to day running of The Capsticks Academy.
As a member of the HR department, the Talent and Diversity
Coordinator will report to the Talent and Diversity Business Partner
working closely with the HR Business Partner team and wider HR department.
The HR department is split into three sub-teams; business partnering,
information and systems, and talent development and D&I. The
collective team is responsible for the delivery of all aspects of
firm's People Strategy and comprises nine individuals in total.
Whilst not an exhaustive list, day to day responsibilities are likely
Assisting the Talent and Diversity Business Partner, Head of HR
and others in the coordination of the design, implementation and
delivery of all learning and development solutions and diversity and
inclusion initiatives so that these meet the achievement of
divisional, departmental and firm wide objectives.
Acting as a point of contact for all queries in relation to The
Capsticks Academy for partners, fee earners and business services.
Administering all aspects of L&D programmes and training
courses including coordinating appropriate invitation lists, booking
rooms and refreshments (as and when required), providing joining
instructions and collating pre and post course evaluations.
Proactively coordinating the feedback process including compiling
reports which detail themes and sharing these with the Talent and
Diversity Business Partner in order to contribute to the further
development of The Capsticks Academy.
Assuming responsibility for the coordination, administration and
facilitation of the firm wide induction programme for all new
starters to the firm, liaising with the HR Business partner team as required.
Dealing with all external training course requests including
booking places, liaising with attendees, organising and raising
Developing excellent relationships with external training
suppliers ensuring that all aspects of the relationship run smoothly.
Establishing and maintaining appropriate L&D records including
but not limited to; course nomination and attendee lists, the firm's
register of coaches, external supplier lists etc., and providing
updates as required.
Assisting the Talent and Diversity Business Partner in the
effective management of the talent development budget including
coding invoices and liaising with Finance regarding payment.
Assisting the Talent and Diversity Business Partner in the
effective launch and maintenance of an e-Learning platform.
Updating and curating content on The Capsticks Academy intranet site.
Assisting the HR business partner team by coordinating annual
divisional / departmental away days and off-site meetings.
Taking a lead in how the HR team and the wider firm use the
Objective Manager system including acting as a first point of
contact for user queries, liaising with OM in relation to new
starters / leavers, assisting with how the firm uses the systems
throughout the annual appraisal processes and administering regular
and ad-hoc reporting requests.
Contributing to talent development projects as necessary.
Diversity and Inclusion
Working with the Talent and Diversity Business Partner, assisting
with all aspects of the administration and coordination of the
firm's D&I programme.
Supporting on D&I mandatory reporting requirements including
running relevant reports and assisting with their compilation and
publication on the firm's website.
Playing an active role in supporting the day-to-day design and
delivery of D&I programmes, initiatives, events and committees.
Keeping up-to-date with D&I workplace best practice by
attending relevant events, conducting research and building your own
Risk and Compliance
Coordinating all HR and Governance and Risk mandatory training
processes (e.g. Anti Money Laundering, information security training
etc.) And liaising with the Governance and Risk department to ensure
compliance as required.
Contributing to relevant HR and firm wide audits and any
subsequent action plans, particularly in relation to the firm's
This is a great opportunity to be exposed to all aspects of talent
development, learning and development and D&I in a forward looking
firm. The successful candidate will be a pro-active self-starter who
is able to build rapport at all levels and, as a member of a small
team, flexibility will be key.
The ideal candidate will have:
Proven experience of L&D administration within private, public
or charity sector
Good stakeholder management skills. Able to communicate, work
collaboratively and form strong relationships and networks both
internally and externally;
Good planning and organisational skills;
Ability to conduct basic research;
Keen attention to detail;
Good IT skills including Word and Excel;
Pro-active approach to solving problems and contributing ideas, and
Committed to D&I with a good understanding of the needs of
underrepresented communities and a commitment to making their voices heard.
Capsticks is an equal opportunities employer
At Capsticks we value diversity and we're committed to creating an
inclusive and supportive working environment where everyone is able to
be themselves and reach their full potential. Capsticks is committed
to providing equal opportunities for all and therefore we strongly
encourage applications from underrepresented groups.
Capsticks is an agile firm and is open to conversations about
In 2020 Capsticks achieved a 1 star accreditation from Best
Companies, the specialists whose recognition programme is the standard
for workplace engagement. The Best Companies accreditation is really
important to Capsticks as it focuses on the trust and value we place
in our people, their wellbeing and their careers.