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Capula are looking for an experienced Operations Supervisor to
join the team based in London. A successful candidate will provide
senior bandwidth and coverage across Operations when required,
including delegate support for the Head of Operations. Partnering
with Operations Flow Team, Cash, Margin, and Settlements teams.
Supervise a team of 2 Operations Staff owning all trade date
activities facing custodians, settlement activities facing European
Prime Brokers and any listed derivatives delivery activities as required.
Ensure daily settlements procedures are completed accurately and
Own Bond and Repo settlement workflow across the firm, ensuring
fails are well communicated and any issues with settlement are
resolved and remediated in a timely manner.
Ensure sensitive trades are appropriately monitored with status
updates provided to Trading, Treasury and Financing timely.
Define operational flows for new sensitive trades required by
Trading, Treasury and Financing, automating where possible.
Provide early escalation of risks and issues.
Publish monthly metrics (KPIs and KRIs) to management for the
services provided by the team and relevant third party service providers.
Determine any change required as a result of CSDR and re-engineer
operational flows and oversight as appropriate.
Collaborate across Capula, specifically Operations Flow, Repo
Financing, Treasury, Trading, and Product Control.
Build and maintain a trusted relationship with the Fund Administrator.
Propose new change initiatives to establish additional automation
and controls across the team.
Define and conduct regular review of settlement processes across
products including prompt identification of root cause issues and
remediation proposals where required.
Ensure newly approved products and services are set up correctly.
Specifically with respect to custodian trade feeds and T0 and T+1
Duties and Responsibilities
Management and leadership of the settlements function.
Provide leadership and define the strategic roadmap for the team.
Hold weekly team meetings and provide notable and timely updates
to the Head of Operations.
Ensure all appropriate Treasury and Financing trades are booked,
reviewed against recaps and reflected correctly at the custodians
daily, in an accurate and timely manner to minimize operational,
market and credit risk.
Ensure any settlement issues raised by Prime Brokers, custodians
or Clearers are investigated, escalated and resolved as quickly as possible.
Review fails reporting produced by Prime Brokers and escalate
issues and concerns.
Ensure both internal client and third party queries are completed
in an accurate and timely manner.
Ensure prompt escalation of any issues to the Head of Operations,
including issues which may result in a deadline breach or
Manage operational risk ensuring events and near misses are
investigated, documented, and remediated.
Monitor group inbox and process emails relating to Settlement
Team, including trade instructions, trade recaps, queries, requests,
delivery notifications, reports etc.
Maintain up-to-date procedures across all team tasks.
Cross train team members, providing strong resiliency across all processes.
Work with and maintain relationships with brokers, custodians,
administrators, PBs and clearing brokers.
Responsible for producing monthly Management Board and monthly
Fund Board metrics where appropriate.
Support ad-hoc project work.
Produce summarized reports for internal stakeholders.
Ensure completion of daily checklist items and any End of Day checks
Strategic change initiatives
Ensure all end user developed applications are compliant with
Capula Policy whilst working on strategic solution to replace.
Define and execute on a strategic roadmap for Activity Types that
require Settlements Team monitoring.
Work with internal departments, Administrator and external
counterparties to automate as much of the Trade workflow as possible.
Execute strategic change projects relating to system or process
enhancements, and re-engineering of operational flows.
Write detailed business requirements documents for appropriate
items, ensuring Operation's requirements are thorough and fully
agreed before proceeding.
Collaborate regularly with Technology to translate business
requirements into technical requirements, and ensure user
expectations are met.
Manage delivery plans for projects including testing, parallel
runs, and transition to BAU.
Ensure legacy tools and procedures are decommissioned when applicable.
Education and Qualifications
Bachelors or Master's Degree in a finance, quantitative (statistics,
economics, mathematics), physics, engineering, or computer science
discipline with a strong interest in financial markets and information
systems. Alternatively, equivalent hands on industry experience with
the skills below.
A minimum of 10 years' experience performing a Trading,
Operations, Product Control, or Middle Office role in financial
services, buy-side or sell-side, or fund administration
3 years' experience in a Settlements, Treasury or Control function
of a financial services firm
Prior experience working with a Hedge Fund or Investment
Management company is preferred but not essential
Understanding of Operations trade processing functions (execution,
matching, confirmations), and ongoing lifecycle management
(novations, compressions, unwinds, coupon, interest, corporate actions)
Proven experience in delivering strategic operational change in a
Understanding of Reconciliations, Cash and Margin procedures and tools
Experience working with senior decision makers, traders and risk managers
Experience managing and developing staff and cross training
Experience implementing technology change initiatives while
performing daily BAU responsibilities
Must be numerate and have good attention to detail
Excellent quantitative and analytical skills accompanied by
critical thinking and intellectual curiosity
Numerate, product pricing and trade lifecycle knowledge of Listed
Derivatives, Bonds, Repos, OTC Cleared products, OTC bilateral
products, FX, Credit Derivatives, Cash Equity and Equity derivatives
Demonstrable experience communicating with and managing
Experience working with third-party Fund Administrators, Prime
Brokers, Custodians and Clearers.
Advanced Microsoft Excel skills
Coding skills are highly preferred (VBA, SQL, Python)
Project management experience, including business requirements
Outstanding interpersonal and communication skills
An interest in working in a highly dynamic environment