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Job Title Application Support Analyst
Opening Date 26-Jan-2023
Closing Date 20-Mar-2023
Location London

Capula is looking for an Application Support Analyst to join our team in London. The successful candidate will have 3-5 years' of experience and will receive support in growing technically over the years.

Overall purpose of the job:

We are a very successful Hedge Fund looking for an Application Support Analyst. This is a long term role where we expect the successful candidate to grow professionally over the span of several years from analyst, to senior analyst. The role focuses on Python, SQL, Sungard Front Arena and some C#. On the functional side the successful candidate will be expected to learn more and more about finance over time.

This role will involve:

  • Resolution of L1/L2 issues
  • Detailed analysis of issues that need escalation to L3
  • Day to day management of a complex application suite, improving stability and performance over time
  • Liasing with remote teams
  • Release management working closely with the Dev team
  • Improve processes, tools and procedures as needed
  • Perform low complexity development tasks if/when support tasks allow it

Education and Qualifications

  • Quantitative degree is desirable, but not necessary


  • At least 3-5 years of professional experience, ideally in the Financial Industry but candidates with different backgrounds will be considered
  • Some experience dealing with the Front Office, ideally in a Hedge Fund, would be advantageous


  • Calm and easygoing person, able to empathize with distressed users in a fast paced, high performance environment. Ability to quickly discover users' personality traits and manage them accordingly
  • Good knowledge of Linux and Bash is essential. Fluency in Perl and Python is highly desirable
  • Some understanding of Fixed Income financial products would be beneficial. For example bonds, swaps, IR futures, repos, swaptions, bond futures, etc.
  • Working knowledge of one or more of Sungard Front Arena, Excel, SQL, C# would be a plus