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Job Title Receptionist
Opening Date 23-Nov-2022
Closing Date 23-Dec-2022
Location London
Description

Capula are looking for a Receptionist to join our London office. The role of the Receptionist is to ensure that an exceptional service is delivered through proactive and competent administrative support within the front of house reception desk. The hours of the work will be from 10:00-19:00.

Duties and responsibilities:

  • To work as a team with one other receptionist to provide an efficient front of house service, greeting clients and employees of Capula
  • Answer the switchboard for all incoming calls and to distribute messages accordingly
  • Assist in the management of meeting rooms and diaries, ensuring no duplications or overlaps and that cancelled meetings are reflected in the diary
  • Set up and clear up meeting rooms at the start and end of every day
  • Ensure that meeting rooms are fully stocked of refreshments, tidy and presentable at all times
  • Provide guests with refreshments
  • Manage the incoming of courier packages and post and communicate the arrival of new items to relevant staff members
  • Help set up meeting rooms for client/ board meetings
  • Share responsibility for arranging monthly birthday cake and sending out monthly birthday email
  • Ensure the stationery areas are tidy and well stocked at all times
  • Assist with ad-hoc printing, filing, archiving, as and when required
  • Set up video conference calls as and when required
  • Share responsibility for ordering business cards for new and existing employees
  • Provide support for the administration team when needed
  • Flexibility required with hours when other Receptionist is away
  • On an ad hoc basis, will be required to help with aspects of the building management

Please note that this role could offer part-time flexibility e.g. 15:00-19:00.

Note that in addition to these duties employees are required to carry out such other duties as may be reasonably required.

Education and Qualifications

  • Educated to minimum GCSEs or equivalent

Experience

  • Previous front of house experience gained within professional services
  • Previous exposure to basic administration tasks

Skills

  • Ability to juggle several tasks at once
  • Ability to stay calm under pressure
  • Friendly, approachable manner
  • Flexible
  • Strong Microsoft office suite skills (Word, Excel, Power point)

What we offer?

Capula is commitment is to help all employees flourish in their role, through support with your professional development, and exposure to challenges that you may not be offered in a larger organisation. We will provide:

  • A competitive salary and bonus scheme with annual reviews;
  • 25 days' paid annual leave;
  • Excellent staff development and training opportunities;
  • Free breakfast, lunch and dinner in our employee restaurant
  • Medical insurance and other benefits

Diversity, Equity and Inclusion

We look to attract, recruit, develop, reward, promote and retain exceptional talent, basing judgement solely on an individual's suitability for the job and their potential for future success. We promote fair and equal treatment through our workplace practices and policies and are committed to maintaining an enjoyable and supportive work environment free from harassment and intimidation.

We have an equal opportunities policy that applies to all stages of recruitment and selection. Shortlisting, interviewing and selection will always be carried out without regard to gender, gender reassignment, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or belief, age, pregnancy or maternity leave or trade union membership. We use external recruitment firms to supplement our hiring process. Any external recruitment partners we use are required to identify and engage with a diverse pool of candidates. Capula provides recruitment and interview training to hiring managers to ensure they are aware of anti-discrimination laws and to promote a best practice selection process so that the right candidates with the right skills set for the role are hired.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential, and welcome applications from a wide range of candidates, including those with criminal records. We select all candidates for interviews based on their skills, qualifications and experience .