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Job Title
Client & Business Development Manager - KSA
Job Location
Riyadh
Job Type
Business Services
Country/Territory
Saudi Arabia
Region
Middle East & Africa
Description
The team
The global business development leadership team sets the strategy in
consultation with the global strategy board and global practice
groups. The business development and Marketing (BD&M) teams
(comprising communications, marketing, business, and client
development experts) are led by regional heads of business development
who are aligned to our regional boards: Asia Pacific, Middle East and
Africa, North America, UK, Europe.
Our strategy seeks to:
Manage and develop clients and profile in our global sectors.
Adopt a content and product led approach when growing our market profile.
Prioritise the use of integrated digital marketing channels.
Position our most senior staff as advisors to the business,
supported by expert execution teams.
Our principles dictate that the highest value clients and
opportunities command the highest value BD attention and bespoke tactics.
The role
This role is a key component of the Middle East and Africa (MEA)
business development and marketing team, who work across our MEA
markets, practice, and sector groups with a key focus on engagement
and conversion stages of the sales pipeline. You will be expected to
leverage and influence our global network; facilitate the sales
process; conceptualise and coordinate high value marketing and
communications activity and provide advisory and execution services to
grow market and client revenue. Shaping and implementing initiatives,
tailored to market and client nuance will be key to the success of
this role. This role may have line management and supervision
responsibilities and is supported by specialist pitches and pursuits;
marketing and communications; client development; and centralised
shared services teams.
Key responsibilities
Management responsibilities
Work closely with the head of BD&M to ensure the BD&M team
are driving forward the key pillars of the MEA strategic plan.
Effectively supporting the head of BD&M and the wider team as
appropriate to deliver broader firm projects and focus on larger
picture strategy.
Effectively advocate the aims of the firm's business development
agenda to the business, assisting partners, lawyers, and team
members in maintaining an awareness of these aims and guiding their implementation.
Maintain an overview of the developments taking place in the firm
and market and communicate those developments to partners, lawyers,
and other team members.
Contribute to the continuing development of business development
and marketing tools that support the implementation of our plans.
Client growth
Institute a "Clients first, client centric" mindset. All
activity across the pipeline should have an intentional client
impact and outturn which compliments the regional growth objectives.
Work with regional partners to identify the clients that offer the
greatest potential for revenue growth and implement multi-practice
client development plans designed to sell our full-service capabilities.
Support and facilitate the deployment of client insight
methodologies to embed senior client stakeholder relationships and
satisfaction review processes.
Work collaboratively with business development managers and client
development managers, regionally and globally, to ensure alignment
of client programmes across the firm, ensuring that BD activity is
driven by client need.
Lead collaborative client teams with colleagues from various
functions (e.g. HR, finance, business intake) to achieve agreed
yearly milestones.
Market growth
Lead the client and market related development and implementation
of the relevant parts of the MEA 3-year growth strategy.
Develop clear strategies and business development plans, formulate
aligned marketing campaigns, and maintain a strong focus on growing
key client relationships.
Work closely with business development managers leading practice
and sector strategies in your market to ensure a coordinated and
consistent go-to-market strategy.
Support the pitches and pursuits team on key strategic pitches and
ensure the pitch infrastructure adequately represents the strengths
of your market.
Oversee the communication and marketing strategy for your market,
including supporting on multichannel marketing campaigns in
coordination with the wider BD & marketing team.
Manage marketing materials and activities in support of the
business development and client growth agendas including brochures,
directory submissions, awards submissions, web pages, client
articles, social media posts, newsletters, reports, podcasts,
webinars etc.
Work with the marketing and communications team to ensure PR
strategies support growth plans and enhance campaigns.
Manage the full end-to-end event process for client events,
including planning, project management, managing event logistics and
running events onsite.
Candidate requirements
Substantial experience of working in relevant roles and comparable environments,
preferably within the legal industry, including:
Experience managing more junior team members.
Developing clear plans for key sectors and demonstrating the
resulting increase in revenue.
Managing the implementation of strategically aligned marketing activities.
Implementing and managing appropriate cross-practice and
international activities.
Experience of setting and monitoring budgets.
Works comfortably at manager level and possesses the ability to
influence key
partner/lawyer groups.
Strong organisational skills and the ability to handle multiple
priorities within tight timescales.
Able to work to very tight deadlines under pressure and to
assimilate information quickly.
Strong interpersonal skills including confidence, positivity,
diplomacy and the ability to
gain credibility quickly.
Excellent verbal and written communication skills.
Demonstrates attention to detail with a high level of accuracy.
Positive and tenacious with the ability to pro-actively drive
initiatives forward and motivate resources within and outside their
team to perform.
Clyde & Co
With over 5000 people operating from
over 60 offices and associated offices across six continents, Clyde
& Co is committed to creating successful outcomes for our
clients. Our globally integrated teams of disputes, regulatory and
transactional lawyers provide a comprehensive range of legal
services and advice to businesses operating at the heart of global
trade and commerce.
Our success in the past 90 years has
been built on our vision of a single global partnership, providing a
platform that offers rapid access to expertise, wherever you operate
in the world.
As our clients have evolved, so have
our core values. We believe that these values reflect our firm, our
strategy and our commitment to delivering commercially-minded legal
advice, client-focused services, and innovative technological
solutions to support our clients.
Aligned with these values is Clyde
& Co's commitment to being a responsible business. We take
responsibility for the impact we have on the environment, seeking to
reduce it as much and as quickly as possible. We strive to be a
positive contributor to the communities in which we operate across
our entire global network. We take steps to foster a truly diverse
and inclusive workplace, that allows all of our people to flourish,
for the benefit of our colleagues, the firm and our clients.
Clyde & Co, MEA
With over 30 years' experience in the
region and the largest presence of any international law firm, we
pride ourselves on being able to help clients recognise and overcome
the challenges of doing business in the Middle East and Africa.
In terms of our Middle East foot
print, our more than 40 partners and 150 legal professionals work
from four offices located in the region's major commercial hubs,
enabling us to support our clients across the full spectrum of their
corporate and commercial needs throughout the GCC (Gulf Cooperation
Council) and wider Levant.
In Africa, Clyde & Co is one of
the largest international law firms operating on the continent, with
over 120 lawyers helping clients to enter and operate in Africa.
We have been active in the region for
over 20 years, advising on complex multi-jurisdictional transactions
that include some of the continent's largest infrastructure and
energy projects. Our experience extends to more than 50 different
African markets across South, West, East, Central and North Africa.
Our deep sector knowledge covers
insurance, energy, transport, infrastructure, marine and trade as
well as aviation, education, defence, finance, healthcare,
hospitality and technology.