Job Description | Learning & Development Coordinator
Department: Human Resources
Location: London
The Team
The Global Learning & Development team serves over 5000 people
from over 60 offices and provides specialist advice, education and
learning solutions across a broad remit, including: professional core
skills training, continuing legal education, talent development
planning and programmes, coaching, career development initiatives and
practice area or business specific L&D. The L&D Coordinator
will play a key role in supporting the team to deliver against our
strategic objectives, along with ensuring the smooth running of
programmes and events.
Clyde & Co is embarking on an exciting change journey and this
role provides a great opportunity to support and shape learning and
talent development across the firm.
The Role
This role will provide comprehensive coordination and administrative
support to the L&D team for key projects, programmes and
initiatives. The remit of this role will enable the incumbent to
deepen their Learning & Development expertise across the whole
Learning & Development lifecycle.
There is a strong desire for cross-collaboration, providing the
opportunity to directly support L&D Managers and Advisors to build
a culture of learning, feedback and high performance.
Further information on specific areas of responsibility, key
characteristics and competencies can be found in this document.
Key Responsibilities
Work in conjunction with the Digital Learning & Platforms team
to administer our Learning Management System (LMS), My Development.
This includes class creation, updating attendance, data collection,
reporting and uploading recordings
Support the team to promote and curate content in the LMS, working
in conjunction with the Digital Learning & Platforms team
Coordinate and administer all aspects of our core skills
curriculum and inductions. This includes scheduling, technology set
up, gathering materials, marketing, tracking attendance, feedback
and evaluation/metrics.
Act as a point of contact for the business for advice and
guidance, including monitoring the Learning & Development Inbox
and responding to emails in a timely manner.
Liaise with external providers and our Finance team to administer
receipt, payment and recording of invoices, including maintenance of
budget expenditure spreadsheet.
Act as a key point of contact for external providers, liaising
with them to schedule core skills sessions and L&D programmes,
seminar materials, room and venue bookings and other logistics.
Act as a producer for virtual learning events via MS Teams, Zoom
or other platforms.
Support with in-person events and programmes at our offices and
other venues. Including meeting and greeting participants and
external providers, printing materials, liaising with catering,
ensuring rooms are set up correctly and attending networking dinners.
Support with the coordination and administration of global
strategic priorities and projects.
Support the L&D Managers and Advisors with the coordination of
learning needs analysis for practice groups and business services teams.
Support the promotion and communication of L&D programmes and
initiatives, assisting with the design of solutions that will drive engagement.
Coordinate and produce insightful data and consistent metrics for
learning and development programmes and initiatives.
Continuously develop knowledge across a broad range of learning
topics and share external insights with the team.
Support other ad hoc activities, as required.
Essential Skills & Experience
Proven experience working in a similar environment such as a
partnership or professional services
Experience working with a Learning Management System (desirable)
Excellent organisational skills and attention to detail
Communicates effectively and with confidence at all levels, both
verbally and in writing
Confident in speaking up and sharing views and insights in group settings
A good working knowledge of MS packages and strong IT skills essential
Effective stakeholder management
Driven by continuous improvement and actively seeks constructive feedback
Proactive approach, able to take initiative and manage multiple
projects simultaneously
Service oriented approach
Team player
Flexible and adaptable (solutions focused when faced with changing priorities)
The Firm
Clyde & Co is a leading global
law firm, specialising in the sectors that underpin global trade and
commercial activity, namely: insurance, transport, construction,
energy, trade and commodities. It is globally integrated, offering a
comprehensive range of contentious and non-contentious legal
services and commercially minded legal advice to businesses
operating across the world. Clyde & Co is committed to operating
in a responsible way. This means progressing towards a diverse and
inclusive workforce that reflects the diversity of its communities
and clients, using its legal skills to support its communities
through pro bono work, volunteering and charitable partnerships, and
minimising the impact it has on the environment. The firm has 480
partners, 2400 lawyers, 3200 legal professionals and 5000 people
overall in over 60 offices and associated offices worldwide.
For more about the firm, its
lawyers, offices and areas of expertise and for the latest industry
thought leadership please visit www.clydeco.com
Our Values
Our values are the principles that
guide the decisions we make, unite us in our endeavours and
strengthen our delivery, for our clients and our firm. We:
Work as one
We are a globally connected team of talented people who act with a
firm-first mentality to achieve success
Excel with
clients We aim high and challenge ourselves to
deliver unique excellence for our clients, keeping them at the
centre of everything we do
Celebrate
difference We help each other to be at our best and
believe our differences result in greater achievement
Act boldly We
seek new opportunities, take action and learn as we go, recognising
that curiosity drives our development and contributes to growth
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and
professional development opportunities for our people enabling them to
be highly effective in their current role as well as assisting them to
fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services
career development. They vary across levels and different business
areas and fall under the following areas:
Technical Excellence
People and Team
Client/Stakeholder Relationships
Service Delivery and Commercial Awareness
Personal Effectiveness
This is the job description as constituted at present; however the
Firm reserves the right to reasonably amend it in accordance with the
changing needs of the business.
