The central projects and change team at Clyde & Co have started
on an exciting journey since its inception six months ago and are
working to realise the firm's appetite for greater coordination and
strategic focus across our current and future projects portfolio
globally. This role plays a key part in continuing to establish
credible relationships for the team across other areas of the business
and will run requirements gathering and people engagement activities
on high-profile programmes.
Key Responsibilities
The role will gather and understand business requirements and ideas;
consistently translate ideas and requirements into clearly articulated
(and standard) definitions / mandates for projects; and ensure that
approved projects remain on track to meet our requirements, align with
strategy and realise the expected value.
Strong business analysis skills (e.g. the ability to map and capture
/ define processes) are therefore essential.
The role will help to manage the intake process for new operational
change (be it projects or other initiatives), ensuring that it is
effective and fully embedded in the business.
In addition, it will work with the Global Head of Operational
Projects & Change, Project Management Office and the Project
Managers to continue building a structured and best practice approach
to business analysis.
Duties include:
Elicit and manage business requirements across a variety of
significant business-led operational projects and programmes.
Assist with the production of business cases, e.g. identifying
costs, benefits, impacts and risks.
Produce and maintain clear, quality documentation that accurately,
comprehensively and consistently captures and articulates
requirements, for example business requirements definitions,
requirements catalogues and process maps.
Interface with our technical teams to ensure that technical
solutions will meet business requirements and that the expected
benefits and value are captured, understood, tracked and realised.
Design, prepare and facilitate stakeholder workshops.
Develop key relationships within business services departments and
across the firm to understand and improve the existing services and
business processes.
Maintain and develop the intake process for new operational change
(be it projects or other initiatives), ensuring that it is effective
and fully embedded in the business.
Work with the Business Analysts, Project Managers and central
Project Management Office to establish a standard approach to
business analysis as part of the firm's project management methodology.
Work with service delivery teams to capture and direct service
improvements changes that arise during day to day support operations.
Work with trainers to ensure that the change impact is well
understood and feeds into the training approach.
Essential Skills & Experience
Proven experience in a comparable role in a professional environment.
Professionally recognised qualifications in relation to business
analysis or project management (e.g. ISEB, PRINCE2)
Excellent knowledge of business analysis tools and techniques,
including document analysis, process mapping, structured
questioning, gap analysis and mind mapping, are essential.
Excellent engagement skills, including interviewing, facilitating,
mediating and presenting, are essential.
Experience of building business cases, including identifying and
categorising costs and benefits and identifying and shortlisting
options for business change, is essential.
Excellent stakeholder management and analysis skills are essential.
Solid, practical understanding of project management techniques,
methods and tools.
Strong knowledge of Microsoft Office applications, including
Outlook, Word, Excel, PowerPoint and Visio is essential.
Experience of using requirements management tools and systems is beneficial.
Experience of legal processes and systems in a similar environment
is desirable.
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and
professional developments opportunities for our people enabling them
to be highly effective in their current role as well as assist them to
fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services
career development. They vary across levels and different business
areas and fall under the following areas:
