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Job Title E-Billing Analyst
Job Location Chicago
Job Type Business Services
Country/Territory United States
Region The Americas
Description

The Role

As an E-Billing Analyst at Clyde & Co, you will assist with the management of electronic billing for the North America region. You will research and collect information and documentation to facilitate setup of new clients in the designated E-Billing software and vendor sites; collaborate with the billing team to ensure timely submission of invoices or resubmission of corrected invoices. This role acts as a primary support and back up for the E-Billing Manager and Working Capital Controller.

Key Responsibilities

  • Coordinate all aspects of e-billing for assigned attorneys.
  • Implement clients on applicable electronic billing systems.
  • Effectively communicate to appropriate Firm personnel the timeline for implementation and the specific electronic billing system requirements to which we will need to adhere.
  • Assist billing team with submitting monthly e-invoices to clients. Ensuring all client and firm guidelines are followed during submission.
  • Act as a liaison between billing/collections team, billing attorneys, secretarial staff and clients regarding e-billing, as directed.
  • Manage the electronic invoice submission process and track the status of electronic invoices from submission to acceptance.
  • Identify, research, and troubleshoot rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients. Interact with various groups, including the billing group, collections team, partners and secretaries, to expedite the acceptance of electronic invoices.
  • Responsible for monitoring new timekeepers. Work closely with rates team to determine the correct rates for those new timekeepers and submit for approval through the electronic billing system. Ensure the new timekeepers are accepted in a timely manner and follow-up as necessary to resolve any issues.
  • Coordinate resubmission of invoices with billing team, billing attorneys, secretaries and client representatives. Ensure corrective action is in place for future submissions.
  • The E-Billing Analyst will work with the client arrangements team to ensure the communications to the billing group on the arrangement terms, including populating, maintaining and updating data for assigned clients in Elite 3E system.
  • Assist with month-end and year-end closing and reporting as directed.
  • Assist with special projects and ad-hoc requests as directed by E-Billing Manager and Working Capital Controller.
  • Other duties as they arise.

Essential Skills & Experience

Education:

  • Bachelor's degree or higher, and/or related job experience, required.

Experience:

  • 3+ years of professional work experience in a law firm environment, preferably in legal billing.

Skills and Ability:

  • Service-oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product.
  • Superior detail-oriented proofreading skills.
  • Capable of exceeding expectations of internal (partners and attorneys) and external (clients) constituents on a regular basis.
  • Extensive experience with billing software, preferably Elite 3E.
  • Extensive knowledge of e-billing platforms such as E-Billing Hub Tymetrix, Serengeti, Legal-X, etc, and processes with multiple workflows is desirable.
  • Some experience working with London Markets, Insurance Groups and 3rd Party Payers (preferable, but not critical).
  • Demonstrated understanding of complex billing and rate arrangements.
  • Advanced proficiency with Microsoft Excel and Microsoft Office products.
  • Working knowledge of LEDES electronic files.
  • Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers and other third-party vendors.

The Firm

Clyde & Co is a leading global law firm, helping organisations successfully navigate risk and maximise opportunity in the sectors that underpin global trade and commercial activity and enable global prosperity, namely: insurance, aviation, marine, construction, energy, trade and natural resources. Globally integrated, Clyde & Co offers a comprehensive range of contentious and non-contentious legal services and commercially-minded legal advice to businesses operating across the world. It is committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves and provides an environment in which everyone can realise their potential, using its legal and professional skills to support its communities through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment including through a commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets. The firm has 490 partners, 2400 lawyers, 3200 legal professionals and 5500 people overall in nearly 70 offices and associated offices worldwide.

Our Values

Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We:

  • Work as one We are a globally connected team of talented people who act with a firm-first mentality to achieve success
  • Excel with clients We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do
  • Celebrate difference We help each other to be at our best and believe our differences result in greater achievement
  • Act boldly We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth

Business Services Competencies

Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.

The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:

  • Technical Excellence
  • People and Team
  • Client/Stakeholder Relationships
  • Service Delivery and Commercial Awareness
  • Personal Effectiveness

Benefits offered include generous time off; medical, dental, and vision insurance; 401K Safe Harbor contribution; Life/AD&D Disability; Flexible Spending Account; Supplemental Medical Accident Insurance; Supplemental Critical Illness Insurance; Employee Assistance Program; Pet Insurance; Commuter Benefits.

This is the job description as constituted at present; however the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.

**Principals only**

It is the policy of the Firm to recruit, hire, promote, reassign, compensate and train highly qualified persons without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, age, disability or any other basis protected by applicable law.

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