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Job Title UK Business Development Operations Lead
Job Location London
Job Type Business Services
Country/Territory England
Region UK & Europe
Description

Job Description | UK Business Development Operations Lead

Department: Business Development

Location: London

The Team

The Global Business Development Leadership team sets the strategy in consultation with the Global Strategy Board, Client ExCos and Global Practice Groups (GPGs). The BD teams (comprising Communications, Marketing, Business and Client Development experts) are led by functional and regional heads of Business Development who are aligned to our global and regional boards.

Our strategy seeks to:

  • Manage and develop clients and profile in our global sectors
  • Adopt a content and product led approach in taking our practice groups to market
  • Prioritise the use of integrated digital marketing channels
  • Position our most senior staff as advisors to the business, supported by expert execution teams
  • Our principles dictate that the highest value clients and opportunities command the highest level of consultancy and bespoke tactics

The Role

This role has a focus on the Industrials / MNCs side of the business, though evidently at times there will be overlap with the insurance teams. The successful candidate will work closely with the Global Business Development Leadership team, the Heads of Business Development, relevant Senior Managers, UK Business Development Team, MNC ExCo members, and the broader UK Partnership to help develop and implement the resourcing for both the practice groups and the MNC Programme, as well as oversight and line management of the Senior BD Managers and other team members within the relevant sectors / practices.

You will be expected to have demonstrable experience in: leveraging and influencing your network; helping facilitate the sales process; origination and coordination of high value marketing and pitch activity; and providing advisory and execution services to partners. You will need to ensure that tactics employed are aligned to achieving the strategic goals for the MNC programme whilst effectively advocating the aims of the firm's business development agenda within the sectors / practices.

Collaboration with Communications, Marketing, Pitch & Pursuits and Client Development teams are integral at the awareness, engagement, and retention stages of the pipeline, achieved with a strong sense of team and cooperative attitude and a digital first ethos.

The role reports to the Head of Business Development (UK; Clients). There will be oversight and coaching of the UK based Business Development Team (in conjunction with the insurance BD lead) along with direct line management of some Senior Managers within the group. The role will be based in the London office.

Key Responsibilities

  • Drive greater business development focus on MNC clients and targets.
  • Track and remain up to date on global and regional market trends, as well as trends within our MNC clients, to identify and exploit emerging opportunities.
  • Alongside the Client Relationship Programme Leads, develop our business development approach to the emerging issues and market events impacting the MNCs.
  • Develop strong and influential relationships with lawyers and staff to cause their active engagement with, and support for, the UK and MNC business development strategies.
  • Work with the marketing team to marshall all of the available tools and channels - thought leadership, products, campaigns, knowledge - to focus on Successful Risk Navigation / our key MNC priorities. Utilize analytics to refine activity to best meet given objectives. Embed the firm's brand narrative within the MNC Programme.
  • Oversee and manage the BD team's contribution to high value MNC pitch and panel opportunities and develop and facilitate access to best practice pitch and marketing content to improve consistency of the go to market messaging.
  • Work with relevant Head of Business Development to deliver relevant objectives from the Business Services Transformation Project and support with the communication and adoption of new working practices in the business.
  • Maintain close relationships with relevant global BD members, creating a cohesive approach.
  • In conjunction with the Head of Business Development and Client Programme leads, ensure all of the BD team members working within the Team are aware of and understand the strategy and their role in it.
  • Manage, develop, and motivate relevant team members.
  • Maintain and assemble a nimble BD Team in order to deploy and respond to market and client developments on a project basis.

Key stakeholders

  • Heads of Business Development
  • Client Relationship Programme Leads
  • Business Development Leadership Team
  • MNC ExCo members
  • Practice Group Chairs
  • UK Board Chair
  • Business Development, Client Development, Pitch & Pursuits, Communications and Marketing teams
  • Relevant COOs
  • Various Professional Support teams

Essential Skills & Experience

  • Works comfortably at a Senior level and possesses the ability to influence key partner and lawyer groups.
  • Strong organisational skills and the ability to handle multiple priorities within tight timescales.
  • Able to work to very tight deadlines under pressure and to assimilate information quickly.
  • Strong interpersonal skills including confidence, positivity, diplomacy, team focused dynamic and the ability to gain credibility quickly.
  • Excellent verbal and written communication skills.
  • Demonstrates attention to detail with a high level of accuracy.
  • Positive and tenacious with the ability to pro-actively drive initiatives forward and motivate resources within and outside their team to perform.

Business Services Competencies

Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.

The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:

  • Technical Excellence
  • People and Team
  • Client/Stakeholder Relationships
  • Service Delivery and Commercial Awareness
  • Personal Effectiveness

This is the job description as constituted at present; however the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.

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