The Business Analyst plays a key role in translating end user
expectations/outcomes to real design specifications. Aligns with
business stakeholders to create 3-year business capability roadmaps
that identify enterprise technology solutions that deliver value to
clients and position the firm for growth and achievement of its
strategic plan. Uses significant independent judgement in solving
problems and choosing methods of work. Mentors' others on complex and
far reaching technology issues.
Key Responsibilities
Business Technology Definition & Strategy
Liaison between IT and assigned business areas on projects, minor
enhancements and portfolio management .
Attends business specific meetings (i.e. team, leadership) to
engage and understand business day to day operations, build
credibility so as to best guide technology solution alignment.
Consult with customer to proactively identify technology solution
opportunities for unique and complex problems that have a broad
impact or significant risk to the business.
Defines, prioritises, and manages program and project initiatives
(business and IT).
Contributes to the creation of project charters, scoping documents
and other pre-approval materials for proposed projects.
Facilitates through governance approval and the hand-off to the
Project Manager.
Accountable for facilitating, developing and representing
functional business capability roadmaps.
Solution Logical Design
Crafts approach (i.e. work sessions, scenarios) to gather high
level and detailed design.
Gathers high-level business requirements and contributes to the
definition of scope during initial discovery by conducting
meetings/interviews, and facilitating large group/cross-functional
sessions with partners.
Business Architecture
Frames, visually depicts "logical" solutions that aid
developers, engineers in translating business needs into viable
technology plans.
Completes root cause analysis and translates outcomes in business
consumable language, including translating complex and conceptual ideas.
Monitors that the solution is meeting the stakeholder's expectations.
Works cross-team to establish enterprise process management
guidelines and framework.
Ensures business requirements captured during a project are moved
into the enterprise process model (EPM) for leverage in future
enhancements, training or support work.
Acts as a consultant to technologists who are evaluating
changing/replacing business area technology.
Develops/manages company end use-cases to help with organizational
change management and unique technology solutions (for example: such
as desktop images).
Establishes business integration map that links one business
area's processes to another tactically, to provide visibility to
impacts when 1 area of business is changed.
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and
professional development opportunities for our people enabling them to
be highly effective in their current role as well as assisting them to
fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services
career development. They vary across levels and different business
areas and fall under the following areas:
Technical Excellence
People and Team
Client/Stakeholder Relationships
Service Delivery and Commercial Awareness
Personal Effectiveness
This is the job description as constituted at present; however the
Firm reserves the right to reasonably amend it in accordance with the
changing needs of the business.
