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Job Title
Senior Client Development Executive
Job Location
London
Job Type
Business Services
Country/Territory
England
Region
UK & Europe
Description
The Role
Department : Client Development
Location : London
Role : Senior Client Development Executive
The Team
The Global Business Development Leadership
team sets the strategy in consultation with the Global Strategy Board
and Global Practice Executives. The BD teams (comprising
Communications, Marketing, Business and Client Development experts)
are led by regional heads of Business Development who are aligned to
our regional boards: Asia Pacific, Middle East Africa, North America,
UK, Europe.
Our strategy seeks to:
Manage and develop clients and profile in our global sectors
Adopt a content and product led approach in taking our practice
groups to market
Prioritise the use of integrated digital marketing channels
Position our most senior staff as advisors to the business,
supported by expert execution teams
Our principles dictate that the highest value clients and
opportunities command the highest value BD attention and bespoke tactics
The Role
To support and drive the ambitions of such
a complex and growing business, we are building the world's leading
Business Development & Marketing function. Key within this is our
strong focus on client development. At the heart of this role is
helping to drive the firm's strategic direction for their Insurance
key account programme. Clyde & Co is seen as the industry-leading
law firm so the role involves working with the key industry players
and top clients from the London insurance market, who have a global presence.
The role encompasses all aspects of client
development, for example: strategy and research; key pitches and
internal team meetings; developing marketing and business development
activity that ties into the clients' needs; reporting regularly back
to the senior members of the wider team and to the partnership on
progress. This role covers a range of business lines and practice
areas and assumes a high degree of involvement with the partners,
associates and at times clients, on a global basis. Over time, the
successful candidate will take on responsibility of the day to day
running of their own modest portfolio of clients.
Key Responsibilities
Assisting the Client Development Manager and the wider Client
Development team as necessary in implementing the key account
programme and on Growth Accounts programme into the wider business
development team, partners and senior firm management as appropriate.
Assisting the formulation of individual client plans and helping
to establish a formal Partner network responsible for growing the
business we receive from the client in all our global jurisdictions.
Managing and running regular client working group meetings with
partners and associates and following up on any subsequent actions
and opportunities.
Undertaking in depth financial gap analysis to identify what the
existing strengths and areas of opportunities are across client accounts.
Influence key individuals across the firm (across fee earners and
support services) to ensure buy-in and drive participation with the
key account programme.
Working collaboratively with other Business Development and Client
Development team members around the world to ensure alignment of
client programmes across the firm.
Support the development of the firm's wider client development
methodology as the programme expands into new areas of the firm,
working in conjunction with other Client Development / Business
Executives and Managers.
Co-ordinating client teams and effective cross-practice groups to
support client development plans.
Regularly undertaking client research to understand the changes in
their business and how we can adapt the service we provide to meet
their needs.
Development of appropriate marketing materials and activities to
fulfil client plans.
Assisting with proposal materials and the management of client
pitch efforts in respect of the identified client accounts.
At all times demonstrating strong and comprehensive knowledge of
the Client Development programme, and being able to represent that
knowledge effectively in front of senior firm leadership.
Essential Skills and Experience
Experience of working as a Client or Business Development
Executive within a fast-paced professional services environment, including:
Assisting with sector-focused client development and marketing activities
Developing and implementing business plans
Co-ordinating key client accounts
Supporting integrated and client-focused marketing and client
development plans
Production of marketing materials and activities to support the
client's agenda
Assisting with pitch efforts and proposal materials
Able to work closely with partners and associates and develop the
ability to influence key partners and decision-making groups.
Strong IT skills with experience of CRM systems (preferably
InterAction), Outlook, Word, Excel and PowerPoint.
Strong organisational skills and the ability to handle multiple
priorities within tight timescales.
Able to work to tight deadlines under pressure and to assimilate
information quickly.
Strong interpersonal skills including confidence, positivity,
diplomacy and the ability to gain credibility quickly.
Excellent verbal and written communication skills
Demonstrates attention to detail with a high level of accuracy
Positive and tenacious with the ability to pro-actively drive
initiatives forward and motivate resources within and outside their
team to perform.
The Firm
Clyde & Co is a leading global law
firm, specialising in the sectors that underpin global trade and
commercial activity, namely: insurance, transport, construction,
energy, trade and commodities. It is globally integrated, offering a
comprehensive range of contentious and non-contentious legal services
and commercially-minded legal advice to businesses operating across
the world. Clyde & Co is committed to operating in a responsible
way. This means progressing towards a diverse and inclusive workforce
that reflects the diversity of its communities and clients, using its
legal skills to support its communities through pro bono work,
volunteering and charitable partnerships, and minimising the impact it
has on the environment. The firm has 480 partners, 2400 lawyers, 3200
legal professionals and 5000 people overall in over 60 offices and
associated offices worldwide.
Our Values
Our values are the principles that guide
the decisions we make, unite us in our endeavours and strengthen our
delivery, for our clients and our firm. We:
Work as one
We are a globally connected team of talented people who act with a
firm-first mentality to achieve success
Excel with clients
We aim high and challenge ourselves to deliver
unique excellence for our clients, keeping them at the centre of
everything we do
Celebrate difference
We help each other to be at our best and believe
our differences result in greater achievement
Act boldly
We seek new opportunities, take action and learn as we go,
recognising that curiosity drives our development and contributes to growth
Business Services Competencies
Clyde & Co is committed to providing
extensive, personal and professional development opportunities for our
people enabling them to be highly effective in their current role as
well as assist ing them to fulfil their career aspirations.
The competencies are used to inform all
aspects of Business Services career development. They vary across
levels and different business areas and fall under the following areas:
Technical Excellence
People and Team
Client/Stakeholder Relationships
Service Delivery and Commercial Awareness
Personal Effectiveness
This is the job description as constituted
at present; however the Firm reserves the right to reasonably amend it
in accordance with the changing needs of the business.