Clyde & Co is a global law firm with 400 partners, 2000 legal
professionals and 3600 staff in over 40 offices across six continents.
Its core global sectors position it at the heart of global trade and
commerce: insurance; marine, natural resources and energy; projects
and construction; aviation. Our vision is to be our clients first
choice for complex, multi-jurisdictional matters in our chosen sectors
by investing in our core practice areas in chosen locations, serving
an international client base and build a network of offices in key
trading zones. Our key focus is also to become the "go to"
firm in emerging markets, running ourselves professionally by
attracting and developing the best people.
The Department Finance
The Role To
provide credit control support to the Aviation Insurance group. To
work as part of the wider credit control team and provide
administration support where necessary
Key Responsibilities
Ensure invoice debts are collected in a timely manner.
Hold regular meetings with partners clients and brokers to ensure
all relevant debts are chased as necessary.
Following up overdue invoices by telephone, email and letter
within agreed time scales.
Maintaining accurate notes on the credit control database which is
used to keep a record of outstanding invoices and may be used to
manage the scheduling of payment chasing.
Dealing with queries from case handlers, clients and other members
of the Finance Department. Daily communication with cashiers and
billing assistants. Establish working relationships with the
partners in dealing with outstanding debts.
The Credit Controller will also need to use Elite to make general
invoice enquiries. A working knowledge of Excel and Elite 3E is
necessary for ad hoc queries and providing schedules to clients.
Cash collection and debtor day targets are agreed each month for
each practice area of the firm, and debtor ageing levels are
monitored. Regular team meetings with the Senior Credit Controller
are used to establish the most appropriate approach for chasing
outstanding debts in the forthcoming period.
The role requires a methodical approach to ensure all relevant
debts are chased, but the successful candidate will also need to be
convincing and persuasive when communicating with clients and partners.
All duties necessary to support the management of outstanding
client debts in line with agreed targets
Essential Skills and Experience
Credit Control experience, preferably within a law firm and a
working knowledge of aviation insurance market collections.
Ability to communicate at a senior level.
Ability to manage & prioritise an extensive caseload, while
also meeting other ad hoc objectives.
Ability to recognise potential risks to the Firm that should be escalated.
A working knowledge of Excel spreadsheets is required.
A working knowledge of 3E, Elite Collections (or similar) would be
preferable. Strong communication skills.
Ability to establish & maintain excellent relationships with
both internal & external clients.
Ability to negotiate at a senior level and to influence towards a
positive outcome for the Firm.
Ability to meet deadlines and work effectively and accurately,
even when under pressure.
Ability to assist in promoting the role & importance of the
Credit Control team within the Firm.
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and
professional development opportunities for our people enabling them to
be highly effective in their current role as well as assisting them to
fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services
career development. They vary across levels and different business
areas and fall under the following areas:
Technical Excellence
People and Team
Client/Stakeholder Relationships
Service Delivery and Commercial Awareness
Personal Effectiveness
This is the job description as constituted at present; however, the
Firm reserves the right to reasonably amend it in accordance with the
changing needs of the business.