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Job Title Credit Controller
Job Location Sydney
Job Type Business Services
Country/Territory Australia
Region Asia Pacific
Description

The Role

The APAC Region is at the forefront of building a world class approach to Working Capital management across Clyde & Co. This includes automation of repetitive tasks, addressing the root causes of billing and payment delays and forming strategic partnerships with our key clients and service providers. We currently have one vacancy for a Credit Controller who is keen to join, and grow within, a high performing team. This role is within the Australia Working Capital team. This is an excellent opportunity for a self-starter to develop their career within a firm that offers flexibility and a focus on personal development. You will play an instrumental role in driving the firm's financial health. The APAC region is growing fast and the finance team has a track record of finding new opportunities for personal development and growth.

Key responsibilities

This role reports to the Working Capital Manager, APAC Region. Routine responsibilities include, but are not limited to:

  • Manage and proactively drive the end-to-end credit control process to ensure it operates effectively
  • Manage a ledger of over 500 accounts, following up overdue invoices by email, telephone and letter within agreed timeframes
  • Manage the dedicated inbox including responding to all enquiries and requests professionally
  • Establish and maintain positive relationships with clients and other stakeholders (internally and externally) including investigating, resolving and communicating regarding invoice queries, escalated issues and payments
  • Independently troubleshoot and determine appropriate next steps in response to internal and external enquiries and requests
  • Negotiate best outcomes for overdue accounts
  • Maintain accurate and timely notes on the practice management / credit control database which is used to track outstanding invoices and manage the scheduling of payment chasing
  • Issue statements and reports on debtors and undertake other administration duties
  • Dealing with the allocation of money, as well as resolving unreconciled/unallocated funds.

In addition to the routine tasks you will also be a significant contributor to our change agenda:

  • Implementing new systems and processes to automate regular reminders to clients
  • Individually looking for ways to continuously improve the service that we provide within the firm
  • Being open to new challenges and responsibilities - given the level of growth and innovation across the team, we see these roles as a stepping stone to new and more senior roles as they develop across the team.

Candidate profile

To be considered for this position, candidates should possess the following attributes and skills:

  • A minimum 2 years' experience as a credit controller working within a law firm or a professional services firm
  • Self-motivated with a positive, 'can do' attitude, and high levels of initiative, enthusiasm and attention to detail
  • Strong numerical, communication and negotiation skills including clear, concise written and verbal communication
  • Demonstrated ability to proactively solve challenges and continuously improve the effectiveness of operational activities - thinking outside the box to challenge the status quo and introduce new ideas
  • Exceptional organisational skills and ability to work fast and efficiently with strong time management skills to meet internal and external deadlines and manage competing priorities
  • Outstanding interpersonal skills with an ability to communicate effectively across all levels of an international organisation and externally
  • Demonstrated experience with effective stakeholder management
  • Experience working in a high volume, fast paced environment
  • Demonstrated ability to pick up new technology quickly and work proficiently in Microsoft Office, including Excel and a willingness to continue learning
  • Demonstrated teamwork and collaboration skills, as well as the ability to work independently
  • Knowledge of Thomson Reuters Elite 3E would be advantageous but not essential.

About Clyde & Co in the Asia Pacific Region

When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide.Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering, and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

Flexible Working

We understand that well-rounded lawyers make the best advocates for our clients. That's why we promote a culture that respects your time outside of work, recognizing that it needs to be balanced against the demands of a high-performing legal career. Our flexible working policies are designed to help you maintain this balance, ensuring that you can excel both professionally and personally.
For more information, please visit www.clydeco.com

We offer a range of tailored benefits and support, including discounted private health insurance, first class family leave offering, and wellbeing initiatives.
Clyde & Co is proud to be an equal opportunities employer. Our core values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity.

How To Apply

Please take a moment to read our privacy notice carefully. This describes what personal information Clyde & Co (we) may hold about you, what it's used for, how it's obtained, your rights and how to contact us as a data subject. If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice

Clyde & Co will not accept agency submissions unless the agency has specifically been contacted by a member of the recruitment team.

This is a fantastic opportunity to become part of a dynamic and progressive firm. If you are interested in this position, please submit your application which must include:

  • Cover Letter
  • CV/Resume

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