The Client Administration team are responsible for all the tasks
surrounding the procedural elements of a file's life cycle for the
Aviation Liability team in the London office. The Client
Administrators are required to follow a number of detailed processes
to ensure that Client SLA's are met and all fee earners receive
accurate new file information in a timely and efficient manner.
Key Responsibilities
Complete the bordereau quarterly- end of March/ June/ September/
December for three airlines.
Complete the bordeau quarterly on the 15th of each month for one airline
Complete the bordereau quarterly on the third week of January/
April/ July/ October for one airline.
Complete the bordereau end of January/ April/ July/ October for
two airlines
Create folders in Bordereau Workspace
Create billing schedules for each airline and maintain
Ahead of each bordereau send emails to case handlers/ support
staff providing deadlines for receipt of bills and updates. This
includes US offices.
Assemble invoices on to OneDrive
When appropriate, chase brokers for payment authority to settle
fees and also chase re collection shortfalls.
When payment authority for bordereaux received, pass details of
fees agreed to partner.
Monitor funds for payment of agreed feesand update correspondents'
fee payment schedules.
SIA bordereau - 1 March/June/September/December held by Kennedys
to be submitted.
Essential Skills &
Experience
Ability to work as part of a team and use own initiative, manage
own workload and adapt to changing priorities.
Adaptable to new systems, procedures and requirements of role
Flexible approach: willing to assist others in achieving team objectives
Confident dealing with senior management and ensuring service
levels are adhered to. Well-disciplined and self-motivated.
Ability to work well under pressure
Confident and proactive approach
Strong written and verbal communications including via telephone
and face to face
Enthusiastic and positive attitude
Strong MS Office
Meticulous attention to detail
Strong customer focus
Strong spelling and grammar skills
Degree or other relevant qualifications (Desirable)
Administration experience within a legal firm (Desirable)
The Firm
Clyde & Co is a leading global law firm, helping organisations
successfully navigate risk and maximise opportunity in the sectors
that underpin global trade and commercial activity and enable global
prosperity, namely: insurance, aviation, marine, construction, energy,
trade and natural resources. Globally integrated, we offer a
comprehensive range of contentious and non-contentious legal services
and commercially-minded legal advice to businesses operating across
the world. We are committed to operating in a responsible way by
progressing towards a diverse and inclusive workforce that reflects
the communities and clients it serves and provides an environment in
which everyone can realise their potential, using its legal and
professional skills to support its communities through pro bono work,
volunteering and charitable partnerships, and minimising the impact it
has on the environment including through a commitment to the SBTi
Net-Zero standard and the setting of ambitious emissions reduction
targets. The firm has 490 partners, 2400 lawyers, 3200 legal
professionals and 5500 people overall in nearly 70 offices and
associated offices worldwide.
Our Values
Our values are the principles that guide the decisions we make, unite
us in our endeavours and strengthen our delivery, for our clients and
our firm. We:
Work as one
We are a globally connected team of talented people
who act with a firm-first mentality to achieve success
Excel with clients
We aim high and challenge ourselves to deliver
unique excellence for our clients, keeping them at the centre of
everything we do
Celebrate difference
We help each other to be at our best and believe our
differences result in greater achievement
Act boldly We
seek new opportunities, take action and learn as we go, recognising
that curiosity drives our development and contributes to growth
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and
professional development opportunities for our people enabling them to
be highly effective in their current role as well as assisting them to
fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services
career development. They vary across levels and different business
areas and fall under the following areas:
Technical Excellence
People and Team
Client/Stakeholder Relationships
Service Delivery and Commercial Awareness
Personal Effectiveness
This is the job description as constituted at present; however the
Firm reserves the right to reasonably amend it in accordance with the
changing needs of the business.
