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Job Title
Billing Manager
Job Location
Kansas City
Job Type
Business Services
Country/Territory
United States
Region
The Americas
Description
Reporting to the Working Capital Controller, NA, this position is
responsible for driving and improving billing and collection processes
in the Canadian offices with the aim to improve overall working
capital position. Duties will include supervision and development of
the billing team, coordination of collection activity, monitoring,
analysing and reporting on billing and collection targets against
budget as well as reviewing and recommending process improvements. The
position requires a mix of a strong analytical mind-set, business
process excellence and superior communication skills. The successful
candidate will have initiative and thrive in a team environment.
Clyde & Co shifted to virtual work for the majority of our
lawyers and business services team with the global outbreak of
Covid-19. This precaution was taken to help protect our people,
clients and communities. It is likely that this role will start
virtually while the firm continues to evaluate the situation.
Primary Responsibilities:
BILLING
Prepare & communicate monthly billing targets to partners
& case handlers and work with both front & back office to
meet these targets
Develop and maintain tracking and reporting systems to report on
WIP, billing and collection performance against budget as well as
prior periods, to explain variances, and where appropriate initiate
corrective action
Liase with billing teams and front office teams to improve and
communicate processes
Review processes for efficiency, recommend and execute improvements
Monthly review of unbilled WIP balances
identify neglected unbilled WIP and escalate
work with secretarial leads to ensure that legal teams are
assisted and supported where required
identify write offs and reasons, seek approval, document and
ensure executed
prepare reports on billing issues identified for partner
and/or board awareness as required
Track contingent WIP value against estimated recoveries to
identify valuation issues & ensure that write offs are done
on a timely basis for resolved matters
Review billing frequency and limits identified in client billing
arrangements and ensure setup in 3E so that billing can be driven by
client schedules automatically
Ongoing responsibility for review and valuation of WIP balances
including contingent matters
Assist with the implementation of BWF and support front and back
office as required
Coordinate with KC team to ensure consistency in processes and
approach across the NA region
Arrange and coordinate billing support as may be needed from the
wider NA or Global teams
Ensure time charges are entered as per firm policy and support
timekeepers with InTapp time issues as required
Prepare WIP valuation and backup required for tax and fiscal year
end purposes
Work with e-billing team to improve and communicate processes to
front office users
Day to day management and development of the billing team
Ensure timely billing and collection of personal disbursement accounts
Act as a backup to the billing team as required in busy months
COLLECTION
Monthly review of outstanding AR balances. Coordinate with
Collections manager to ensure that collection issues are escalated
appropriately to partners or Director of finance.
Monthly review of AR listing
coordinate with US collection manager & team
review problems identified, recommend actions and assist with
escalation where appropriate
keep an eye on the smaller balances that are not a priority
for the collectors
assist with some of the more complex collection issues,
provide backup & escalate as appropriate
Ensure that write offs are identified, executed and reported
on as appropriate
Identify collection issues caused by improper billing, time
recording or other issues and recommend, communicate and execute
process improvements
Responsible for AFDA review and associated journal postings
Assist with e-billing collection issues - bills stuck in
"approved but not paid status"
OTHER
Coordinate with Accounting manager on budget and forecast
preparation as it pertains to Working capital elements
Contribute as required to the development and implementation of
Clyde & Co's global financial management and reporting systems
Work with Billing and Matter Setup Coordinator to ensure matter
intake processes are performed to collect timely, accurate and
complete data to support efficient billing processes
Assist with training and on boarding of lateral hires
Ad hoc projects as required
Qualifications Required:
A University degree in Finance or Accounting. A CPA or equivalent
designation preferred.
Strong oral and written communication skills
Have a minimum of 5 years of relevant experience
Advanced Excel skills are required
Experience with professional services software is a plus
Demonstrates keen analytical and problem solving skills
Ability to work well under pressure and to meet deadlines
Have a good commercial sense with excellent attention to detail
Have strong time management skills with the ability to prioritise
key tasks
A dedicated professional, committed to delivering superior service
through having an open disposition and willingness to listen and learn
Demonstrates high level of professionalism, diplomacy, trust and integrity
Positive and tenacious with the ability to pro-actively drive
initiatives forward by working with stakeholders.
Have excellent interpersonal skills with the ability to work well
with staff at all levels and has the ability to engage and motivate
a team to consistently exceed expectations.
-Principals Only-
We offer a rewarding work environment that supports professional
growth and opportunities. We value diversity in our work place and
it is the policy of the Firm to recruit, hire, promote, reassign,
compensate and train highly qualified persons without regard to
race, color, sex, sexual orientation, gender identity or expression,
religion, national origin, age, disability or any other basis
protected by applicable law.
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