Legal technology (in particular eDiscovery, litigation / hearing
support and due diligence / deal room software) provides our lawyers
with a competitive edge in the data driven world we live in. Clyde
& Co's LegalTech Services team (the Team) helps
the firm's lawyers leverage technology to work collaboratively and
efficiently, for example by helping our lawyers swiftly identify the
facts and key issues in their matters from numerous
documents/emails/etc made available as part of legal disclosure
exercises. The Team uses several sophisticated software solutions to
assist our lawyers with their legal review, disclosure and hearing
preparation processes. If you are a motivated and problem-solving
oriented individual - this firm, this team and this industry is a
fantastic place to be.
Our normal hours of work are 9:00 to 17:30 but it may be necessary to
work additional hours, including weekends, on an ad-hoc basis, to
ensure we fully meet our clients' needs and objectives.
Overview
This is an exciting opportunity to join our innovative and expanding
LegalTech Services team. You will be responsible for managing the
technical elements of data and document reviews, data disclosure and
presentation, data room administration and transformation, and data
visualisation to enhance matter outputs. You will report to the Senior
Manager, LegalTech Services (based in the UK), and you will be a key
representative of the Team for our internal and external clients
across the North America region.
Key Responsibilities
Matter Management & Time Recording
Working with the legal team, client, vendor and any third party on
disputes and corporate matters either independently or together with
another Team member
Adhering to the Team's processes, procedures and standards to
provide to our legal teams and/or clients eDiscovery, document
disclosure, data room and hearing preparation services including but
not limited to:
Processing data and documents into software platforms
Providing access to software platforms by setting up and
monitoring user accounts
Creating folders in software platform
Executing searches in software platforms across client data as instructed
Manipulating load files to ensure they are in line with
requested disclosure protocols
Creating hyperlinked document bundles
Developing and maintaining Team, matter and billing information,
ie matter logs, issue logs, invoice logs, etc
Advising the legal team and/or client on the relevant technical
best practices for the matter and providing (and/or arranging the
vendor to provide) training for the legal teams and/or clients on
the use of the vendor's platform for the matter
Efficiently and accurately recording with clear and sufficient
detail all your time spent on: billable matters to enable your work
to be charged to clients promptly; and non-billable work
Evaluating vendor invoices, working with the Team to ensure those
invoices are coded in the firm's financial systems to the relevant
matters and passed through to the relevant client(s) for payment,
and monitoring the firm's payments to the relevant vendors with
respect to those invoices
Assisting with the efficient and effective billing to our legal
teams and/or clients of charges they incur pursuant to pre-pay /
subscription arrangements with vendors which the Team has in place
Risk Management & Quality Control
Working with relevant Team members to: identify risks arising as a
result of or in connection with LegalTech Services work (for
example, data security, data quality and reputational risks);
develop plans to remediate or mitigate those risks; and implement
those plans
Working with relevant Team members to develop and maintain a
service level agreement for the Team's provision of LegalTech
Services in North America
Process & Product Standardisation
Working independently and/or together
with relevant Team members to: establish effective processes and
procedures which standardise, in accordance with industry best
practice, the work the Team does; and develop and regularly update
the Team runbook to ensure it reflects those current processes and procedures
Vendor & Software
Management
Working with relevant Team members to manage relationships with all
LegalTech Services vendors in North America (the
Vendors) to ensure they deliver high quality and
consistent service and
products to the Team, our legal teams and clients in accordance
with the agreements the firm has in place with the Vendors
Keeping abreast of the Vendors' new, enhanced or alternative
service and product offerings and working with relevant Team members
to pilot and, if pilots are successful, implement those of value
New Third Party Solutions & Services
Keeping abreast of new third party service and product offerings
in North America
Working with relevant Team members to consult with, and prepare
proposals for the consideration of, the Senior Manager, LegalTech
Services in relation to potentially piloting and implementing new
third party services and products for our legal teams and/or clients
in North America
Working with relevant Team members to pilot and, if pilots are
successful, working with the Team as well as others (such as the
firm's Information Security, Risk and Procurement teams) to on-board
new vendors and implement their services and/or products
Internal & External
Business Development & MarComms
Working with relevant Team members to develop and implement a plan
to generate new business opportunities for the Team with internal
and external clients
Gathering client feedback and drawing insights from client
satisfaction surveys
Working with relevant Team members to raise the Team's profile
through the preparation and distribution of promotional materials
and thought leadership for internal and external audiences
Training & Knowledge
Providing training for our legal teams (in particular junior legal
team members such as legal trainees) and/or clients on the Team's
processes, procedures and in-house software
Providing, and/or arranging vendors to provide, training for our
legal teams and/or clients on the use of third party software
Advising our legal teams and/or clients on technical best
practices and sharing your technical knowledge and experience with them
Through this training and knowledge sharing, promoting the
LegalTech Services function and services to our legal teams and/or
clients in order to develop new business for the LegalTech Services function
Essential Skills & Experience
3-5 years of experience in a law firm, eDiscovery or legal
technology vendor is advantageous, along with experience using
Relativity / RelativityOne, DISCO, Nextpoint, Reveal, Everlaw, HighQ
Collaborate, SharePoint, Opus 2 or other eDiscovery / legal
technology platforms
Ability to communicate effectively and diplomatically, orally and
in writing, with team members, legal teams, clients and technical or
non-technical individuals
Ability to demonstrate excellent organisational skills with an
acute attention to detail
Ability to work effectively under pressure in time-sensitive
situations and prioritise / manage multiple projects with competing deadlines
Experience troubleshooting software applications and communicating
results to support teams
Hard worker - You are industrious and diligent in everything you do
Creative thinker - You are curious and unafraid to ask questions
Innovator - You are willing to initiate changes and introduce new ideas
- Principals Only -
It is the policy of the Firm to recruit, hire, promote, reassign,
compensate and train highly qualified persons without regard to
race, color, sex, sexual orientation, gender identity or expression,
religion, national origin, age, disability or any other basis
protected by applicable law.
