Claims Investigator - Casualty Team - Glasgow or Edinburgh
We are looking to recruit for a Claims Investigator to
join our Edinburgh or Glasgow office.
If you are interested in building your expertise in the
biggest, market leading Casualty practice in the UK, now is the time
to join Clyde and Co. The role will be supporting the Catastrophic
Injury and Large Loss department within the Casualty region of the firm.
A unique opportunity has arisen for a Claims
Investigator to join our Edinburgh or Glasgow office. If you are an
experienced Claims Investigator who can provide a proactive and
accurate liability investigation service, this role could be the one
for you. You will work in partnership with lawyers and insurer
clients investigating a portfolio of your own claims whilst
assisting senior lawyers with the investigations needed on their files.
Please note the role involves site visits, so the role
will require travelling to various locations in Scotland. This role
will include hybrid working and can be based out of our Edinburgh or
Glasgow office.
Key Responsibilities
Deliver a visible, effective, and efficient
investigation service
Undertake proactive liability investigations,
obtaining the relevant evidence to generate detailed reports
Provide thorough consideration in assessing risk and
associated costs
Conduct eyewitness interviews
Organise incoming instructions to satisfy service
levels agreed
Make accurate & timely liability decisions based
on assessment of information/evidence
Ensure investigation timeframes are always adhered to
Record & log management information to support workflow
Work within an agreed geographical area
Essential Skills & Experience
Extensive claims investigation experience
Previous experience of working in-house at a law
firm, loss adjusters or an insurer would be desirable but not essential
Knowledge of insurance claims handling and principles
Detailed working knowledge of industry standards and benchmarks
Strong technical knowledge of commercial insurance
policies and documentation.
Able to establish credibility quickly in the claim's
investigation environment
A high level of accuracy and attention to detail
The ability to meet deadlines and work efficiently
and effectively
A professional manner with the ability to build
relationships internally and externally
Excellent verbal and written communication skills
The Firm
Clyde & Co is a leading global law firm,
specialising in the sectors that underpin global trade and
commercial activity, namely: insurance, transport, construction,
energy, trade and commodities. It is globally integrated, offering a
comprehensive range of contentious and non-contentious legal
services and commercially-minded legal advice to businesses
operating across the world. Clyde & Co is committed to operating
in a responsible way. This means progressing towards a diverse and
inclusive workforce that reflects the diversity of its communities
and clients, using its legal skills to support its communities
through pro bono work, volunteering and charitable partnerships, and
minimising the impact it has on the environment. The firm has 480
partners, 2400 lawyers, 3200 legal professionals and 5000 people
overall in over 60 offices and associated offices worldwide.
Our Values
Our values are the principles that guide the decisions
we make, unite us in our endeavours and strengthen our delivery, for
our clients and our firm. We:
Work as one We are a globally connected team of talented people
who act with a firm-first mentality to achieve success
Excel with clients We aim high and challenge ourselves to deliver unique
excellence for our clients, keeping them at the centre of
everything we do
Celebrate difference We help each other to be at our best and believe our
differences result in greater achievement
Act boldly We seek new opportunities, take action and learn as
we go, recognising that curiosity drives our development and
contributes to growth
Role Competency Requirements
Clyde & Co is committed to providing extensive,
personal and professional development opportunities for our people
enabling them to be highly effective in their current role as well
as assisting them to fulfil their career aspirations.
The competencies are used to inform all aspects of
career development. They vary across levels and different business
areas and fall under the following areas:
Technical Excellence
Technical legal expertise: the knowledge of the law
and ability to apply it
Research: the ability to conduct research effectively
and apply it commercially
Managing legal processes: the ability to ensure all
legal processes are followed efficiently and effectively
People and Team
Guiding individual performance and development:
develops the skills of self and others
Teamwork and collaboration: working cooperatively and
effectively with others
Leadership: creating high performing teams
Client Relationships and Business Development
Building business relationships: establishing,
maintaining and using relationships to create and develop business opportunities
Commercial thinking: understanding the commercial drivers
Cross-selling and business development
Finance and Practice Management
Finance management and understanding of the business
Project management: ensuring projects are delivered
Knowledge sharing
Personal Effectiveness
Communication
Clarity of thinking
Personal contribution
This is the job description as constituted at present;
however the Firm reserves the right to reasonably amend it in
accordance with the changing needs of the business.
In return, you will benefit from being part of an
organisation that is genuinely committed to its people. Within our
friendly department you will have access to a range of learning and
development opportunities designed to support your ongoing progression.
If you are interested in applying, then feel free to
apply by clicking on the below link.
Clyde & Co is committed to promoting equality and
diversity in all aspects of employment and are proud to be a Top 50
Inclusive Employer.
