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Job Title
Senior Learning & Development Advisor - Business Services
Job Location
London
Job Type
Business Services
Country/Territory
England
Region
UK & Europe
Description
Job Description | Senior Learning & Development Advisor -
Business Services
Department: Human Resources
Location: London
The Team
The Global Learning & Development team serves over 5000 people
from over 60 offices and provides specialist advice, education and
learning solutions across a broad remit, including: professional core
skills training, continuing legal education, talent development
planning and programmes, coaching, career development initiatives and
practice area or business specific learning. The senior Global L&D
advisor role will play a key role in delivering against our strategic
objectives, along with designing, facilitating and ensuring the smooth
running of programmes and events.
Clyde & Co is embarking on an exciting change journey and this
role provides a great opportunity to truly transform and shape
learning and talent development across the firm.
The Role
The role requires the ability to engage with a range of stakeholders
and drive a number of value-based learning initiatives. Central to the
role are the activities of learning needs analysis, the leveraging of
existing content, and the design and delivery of a wide range of
learning interventions.
There is a strong desire for cross-collaboration, providing the
opportunity to directly support Global L&D Managers, HR Managers
and Leaders to build a culture of learning, feedback and high performance.
Further information on specific areas of responsibility, key
characteristics and competencies can be found in this document.
Key Responsibilities
Deliver learning consultancy at all stages of the learning
lifecycle to a wide range of stakeholders across Business Services.
Respond to and triage learning requests, analyse learning needs,
and curate and develop suitable solutions.
Identify and collaborate with business sponsors, subject matter
experts, and external partners to drive relevant and value-based
learning solutions throughout the business.
Effectively manage learning requests by diagnosing the needs and
then thoughtfully considering important factors, such as alignment
to strategic priorities, budget, desired outcomes, commitment and
learning maturity.
Advise on and manage complex and challenging requests and fully
manage a small population/stakeholder group.
Support Global L&D managers in the promotion and communication
of Learning programmes and initiatives, designing solutions that
will drive engagement and ownership for measuring impact and evaluation.
Operate as a subject matter expert and continue to develop
knowledge across a broad range of learning topics.
Take the lead and support others to produce insightful data and
consistent metrics for learning and talent development programmes
and initiatives. Work alongside managers to use data effectively to
communicate, educate and make evidence-based decisions.
Act as a coach and mentor to junior advisors, providing guidance
for advisors and coordinators on specific projects and acting as a
point of contact for consistency across the wider Global L&D team.
Work with Global L&D Managers to manage and source external
providers, ensuring partnerships with external vendors are optimised
globally and measured for impact and commercial value.
Recommend and implement iterative improvements to existing skills
courses, talent programmes and learning events.
Be a champion and role model for the global Global L&D team as
well as collaborating with other departments across HR and within
the firm, to influence their involvement and connection with Global L&D.
Guide and support the team to promote and curate content in the
Learning Management System (LMS) working in conjunction with the
Digital Learning & Platforms team.
Support a wide range of strategic priorities/projects within the
Global L&D team and wider HR team, as well as taking ownership
and accountability for some projects.
Support other ad hoc activities, as required.
Essential Skills & Experience
Proven experience in all elements of the learning lifecycle
including learning needs analysis, learning design, and deployment.
Experience of writing narrative for both facilitated and digital
learning sessions. Ability to collaborate with subject matter
experts to create material that is memorable and engaging.
Ability to seek out and engage business sponsors, subject matter
experts and pilot learners, to validate and support learning initiatives.
Able to make a positive input into learning project plans by
timely identification of resources, timescales and risks.
Experienced in working with stakeholders to identify key
performance indicators that validate training effectiveness
Experience within a Global L&D team, focused on building and
sustaining a learning and feedback culture.
Confident in speaking up and sharing views and insights in group
settings, proactively collaborating online and in meetings and
encouraging junior members of the team to build confidence area
A good working knowledge of MS packages and IT proficiency essential
Effective stakeholder management
Driven by continuous improvement and actively seeks constructive feedback
Communicates effectively and with confidence at all levels, both
verbally and in writing
Proactive approach and positive attitude, enthusiastic and outgoing
Service oriented approach
Persuading and influencing skills
Strong IT skills
Team player
Excellent organisational skills and attention to detail
Flexible and adaptable (solutions focused when faced with changing priorities)
The Firm
Clyde & Co is a leading global
law firm, specialising in the sectors that underpin global trade and
commercial activity, namely: insurance, transport, construction,
energy, trade and commodities. It is globally integrated, offering a
comprehensive range of contentious and non-contentious legal
services and commercially minded legal advice to businesses
operating across the world. Clyde & Co is committed to operating
in a responsible way. This means progressing towards a diverse and
inclusive workforce that reflects the diversity of its communities
and clients, using its legal skills to support its communities
through pro bono work, volunteering and charitable partnerships, and
minimising the impact it has on the environment. The firm has 480
partners, 2400 lawyers, 3200 legal professionals and 5000 people
overall in over 60 offices and associated offices worldwide.
For more about the firm, its
lawyers, offices and areas of expertise and for the latest industry
thought leadership please visit www.clydeco.com
Our Values
Our values are the principles that
guide the decisions we make, unite us in our endeavours and
strengthen our delivery, for our clients and our firm. We:
Work as one
We are a globally connected team of talented people who act with a
firm-first mentality to achieve success
Excel with
clients We aim high and challenge ourselves to
deliver unique excellence for our clients, keeping them at the
centre of everything we do
Celebrate
difference We help each other to be at our best and
believe our differences result in greater achievement
Act boldly We
seek new opportunities, take action and learn as we go, recognising
that curiosity drives our development and contributes to growth
Business Services Competencies
Clyde & Co is committed to providing extensive, personal and
professional development opportunities for our people enabling them to
be highly effective in their current role as well as assisting them to
fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services
career development. They vary across levels and different business
areas and fall under the following areas:
Technical Excellence
People and Team
Client/Stakeholder Relationships
Service Delivery and Commercial Awareness
Personal Effectiveness
This is the job description as constituted at present; however the
Firm reserves the right to reasonably amend it in accordance with the
changing needs of the business.