LegalTech Services (the Team) is a global fee
earning team that manages client matter data. The Team provides advice
and support for both disputes and corporate matters no matter how
small, simple, large or complex the data set. The Team assists on a
range of client matter data needs from; identification and collection,
how to share and review documents collaboratively, visualization of
data, production to a third party and presentation for trial. The Team
administers eDiscovery, transactional and interactive data
visualization software in-house and partner with external vendors to
meet our varied client data needs.
If you are a motivated and problem-solving oriented individual - this
firm, this team and this industry is a fantastic place to be.
Our normal hours of work are 8:00 AM to 5:00 PM but it may be
necessary to work additional hours, including weekends, on an ad-hoc
basis, to ensure we fully meet our clients' needs and objectives.
Overview
The Specialist is an experienced technical project manager with a
proven track record in managing and enabling review of client data for
disputes. The Specialist reports to the Manager, LegalTech Services,
and will spend approximately 80% of their time on disputes matters at
varying levels of sophistication, and 20% administering transactional
matters and working with interactive data visualization software.
Key Responsibilities
Matter Management & Time Recording
Working on a portfolio of active matters with the legal team,
client, vendor and any third party for both disputes and corporate
matters, either independently or together with another Team member.
For example:
Managing disputes matters through all stages of the EDRM,
including advice on collection best practice, document processing,
the use of AI and analytics for Early Case Assessment, review
strategies and production of client data in load file format.
Managing corporate matters via our transactional software.
Advising on collection best practices, setting up and managing
online deal rooms for due diligence purposes and assisting with
workflow management and PDF productions.
Utilizing interactive data visualization software to visualize
client data sets and matter information that enables our clients
to easily understand their data or case status.
Consulting with the legal team and/or client to accurately scope
matters, recommend the appropriate level of service and technology,
and providing cost estimates at the outset. Managing their
expectations on a regular, and if necessary frequent, basis going
forward in relation to the scope, costs, and delivery of the Team's
and/or vendor services.
Reviewing and quality checking (including for accuracy,
typographical and grammatical errors) the Team's work on the matter,
and seeking the Manager's review and approval of that work if
necessary, before any work is delivered to the legal team and/or client.
Advising the legal team and/or client on the relevant technical
best practices for the matter.
Providing, and/or arranging vendors to provide, training for our
legal teams and/or clients on the use of relevant software for your
matters if such training is requested or is necessary.
Efficiently and accurately recording, with clear and sufficient
detail, all of your time spent on: billable matters to enable your
work to be charged to clients promptly; and non-billable work.
Evaluating vendor invoices on your matters, working with the Team
to ensure those invoices are coded in the firm's financial systems
to the relevant matters and passed through to the relevant client(s)
for payment, and monitoring the firm's payments to the relevant
vendors with respect to those invoices.
Process & Product
Standardization and Risk Management & Quality Control
Working with the Manager to establish
effective processes and procedures which standardize, in
accordance with industry best practices, the work the team does.
Bringing to the attention of the Manager
any risks arising because of, or in connection with, LegalTech
Services work (for example, data security, data quality and
reputational risks) and assisting with the implementation of any
risk remediation plans.
Consistently meeting the Team's service
level agreement for the provision of LegalTech Services in North America.
New Third Party Solutions & Services
Identifying our North America legal teams and clients' new and
evolving LegalTech Services needs and requirements.
Keeping abreast of new third-party service and product offerings
in North America.
Consulting with, and preparing proposals for the consideration of,
the Manager in relation to potentially piloting and implementing new
third-party services and products for our legal teams and/or clients
in North America.
Working with the Team to pilot and, if pilots are successful,
implement new software and services.
Training & Knowledge
Providing training for our legal teams
(in particular, junior legal team members such as legal trainees)
and/or clients on the Team's processes, procedures, and in-house software.
Providing, and/or arranging vendors to provide, training for our
legal teams and/or clients on the use of third-party software.
Advising our legal teams and/or clients
on technical best practices and sharing your technical knowledge
and experience with them.
Through this training and knowledge
sharing, promoting the LegalTech Services function and services to
our legal teams and/or clients in order to develop new business
for the LegalTech Services function.
Essential Skills & Experience
Background
3-6 years of experience in a law firm
setting (private practice experience preferred but in-house and
software vendor experience in project management also highly valued).
eDiscovery
Working understanding of the full EDRM
process and best practice. Experience processing data, using
analytics to cull data, an understating of review accelerators such
as Continuous Active Learning, and the ability to run productions in
load file format an advantage.
Project Management
Experience of project managing all
technical elements of document review and disclosure matters,
including database management, demonstrated by a track record of
successfully managing multiple matters concurrently.
Technical
Working knowledge of eDiscovery platforms
required, experience administering Relativity is required. Reveal,
Luminance or HighQ Collaborate desirable.
Ability to write script in SQL Server and
experience with PowerBI is highly advantageous.
Processes & Procedures
Experience of having standardized,
documented and implemented processes and procedures in alignment
with best practice.
Planning & Execution
Ability to set and meet challenging
deadlines, approach issues with a positive attitude and take
personal responsibility for completing tasks with thoroughness and
attention to detail.
Communication
A customer service orientation with an
ability to: promptly deal with requests; clarify and advise on
customer needs; comfortably frame difficult conversations; suggest
resolutions to problems in a professional / diplomatic manner; and
communicate / interact effectively with all levels of staff.
Problem Solving
A creative, innovative and forward
thinker, willing to introduce new ideas and able to work with the
team to initiate appropriate and agreed changes.
Benefits offered include flexible time off; medical, dental, and
vision insurance; 401K Safe Harbor contribution; Life/AD&D
Disability; Flexible Spending Account; Supplemental Medical Accident
Insurance; Supplemental Critical Illness Insurance; Employee
Assistance Program; Pet Insurance; Commuter Benefits.
The salary range for this position is $95,000 - $110,000. The range
for this role takes into account the wide range of factors that are
considered in making compensation decisions including but not limited
to skill sets; experience and training; licensure and certifications;
and other business and organizational needs. The disclosed range
estimate has not been adjusted for the applicable geographic
differential associated with the location at which the position may be
filled. It is not typical for an individual to be hired near the top
of the range for their role and compensation decisions are dependent
on the facts and circumstances of each case.
-Principals Only-
We offer a rewarding work environment that supports professional
growth and opportunities. We value diversity in our work place and
it is the policy of the Firm to recruit, hire, promote, reassign,
compensate and train highly qualified persons without regard to
race, color, sex, sexual orientation, gender identity or expression,
religion, national origin, age, disability or any other basis
protected by applicable law.
