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Job Title
Learning & Development Manager
Job Location
Dubai
Job Type
Business Services
Country/Territory
UAE
Region
Middle East & Africa
Description
The Team
The Global Learning & Development team serves over 5000 people
from over 60 offices and provides specialist advice, education and
learning solutions across a broad remit, including: professional core
skills training, continuing legal education, talent development
planning and programmes, coaching, career development initiatives and
practice area or business specific learning. The senior Global L&D
advisor role will play a key role in delivering against our strategic
objectives, along with designing, facilitating, and ensuring the
smooth running of programmes and events.
Clyde & Co is embarking on an exciting change journey and this
role provides a great opportunity to truly transform and shape
learning and talent development across the firm.
The Role
Reporting to the Senior L&D Manager, the incumbent will be
required to design and implement comprehensive learning and
development initiatives that align with the Firms strategic
objectives. You will play a crucial role in stakeholder management,
demonstrating commercial acumen, and ensuring end-to-end learning and
development experience for employees.
This will involve building excellent relationships with internal key
stakeholders as well as external training providers. This will also
include scheduling, organising, and administering the programmes
particularly where external providers are engaged. It is essential
that the incumbent communicates effectively at all levels, works well
within a team that works remotely, has a service orientated approach
and has excellent organisational skills.
There is a strong desire for cross-collaboration, providing the
opportunity to work directly with Global L&D Managers, HR Managers
and Leaders to build a culture of learning, feedback, and high performance.
Further information on specific areas of responsibility, key
characteristics and competencies can be found in this document.
Key Responsibilities
Identify and collaborate with business sponsors, subject matter
experts, and external partners to drive relevant and value-based
learning solutions throughout the business.
Effectively manage learning requests by diagnosing the needs and
then thoughtfully considering important factors, such as alignment
to strategic priorities, budget, desired outcomes, commitment and
learning maturity.
Advise on and manage complex and challenging requests and fully
manage regional populations/stakeholder groups.
Work with Global L&D managers in the promotion and
communication of Learning programmes and initiatives, designing
solutions that will drive engagement and ownership for measuring
impact and evaluation.
Operate as a subject matter expert and continue to develop
knowledge across a broad range of learning topics.
Take the lead and support others to produce insightful data and
consistent metrics for learning and talent development programmes
and initiatives. Work alongside managers to use data effectively to
communicate, educate and make evidence-based decisions.
Support the Senior Learning and Development manager to create and
manage an effective budget to deliver best practice learning initiatives.
Act as a coach and mentor to the regional team and support global
team members, providing guidance for advisors and coordinators on
specific projects and acting as a point of contact for consistency
across the wider Global L&D team.
Work with Global L&D Managers to manage and source external
providers, ensuring partnerships with external vendors are optimised
globally and measured for impact and commercial value.
Recommend and implement iterative improvements to existing skills
courses, talent programmes and learning events.
Be a champion and role model for the Global L&D team as well
as collaborating with other departments across HR and within the
firm, to influence their involvement and connection with Global L&D.
Guide and support the team to promote and curate content in the
Learning Management System (LMS) working in conjunction with the
Digital Learning & Platforms team.
Support a wide range of strategic priorities/projects within the
Global L&D team and wider HR team, as well as taking ownership
and accountability for some projects.
Leverage commercial acumen to align leaning and development
strategies with the firm's business goals and objectives.
Stay up to date with market trends, stakeholder needs, and
industry dynamics tin order to tailor learning initiatives that
drive commercial value.
Build and maintain strong relationships with key stakeholders
across the firm including business leaders, partners, heads of
department and HRBP's.
Collaboration closely with key stakeholders to understand their
specific learning needs, identify opportunities for improvement and
ensuring learning initiatives are aligned with the firm's strategy.
Utilise data-driven insights and be responsible for developing and
implementing robust learning analytics to measure the effectiveness
and impact of learning initiatives.
Gather, analyse, and interpret learning data to drive continuous
improvement and ensure learning initiatives are driving tangible outcomes.
Serve as a trusted advisor to the firm, providing expert guidance
and support on learning and development matters.
Be responsible for staying abreast of industry best practices,
emerging trends, and innovative learning technologies to drive
thought leadership and foster a culture of continuous learning and
development withing the firm.
Support other ad hoc activities, as required.
Experience and Skills Required
Proven experience in all elements of the learning lifecycle
including learning needs analysis, learning design, and deployment.
Experience of writing narrative for both facilitated and digital
learning sessions. Ability to collaborate with subject matter
experts to create material that is memorable and engaging.
Ability to seek out and engage business sponsors, subject matter
experts and pilot learners, to validate and support learning initiatives.
Able to make a positive input into learning project plans by
timely identification of resources, timescales, and risks.
Experienced in working with stakeholders to identify key
performance indicators that validate training effectiveness.
Experience within a Global L&D team, focused on building and
sustaining a learning and feedback culture.
Confident in speaking up and sharing views and insights in group
settings, proactively collaborating online and in meetings and
encouraging junior members of the team to build confidence area.
A good working knowledge of MS packages and IT proficiency essential.
Driven by continuous improvement and actively seeks constructive feedback.
Communicates effectively and with confidence at all levels, both
verbally and in writing.
Proactive approach and positive attitude, enthusiastic and outgoing.
Service oriented approach.
Persuading and influencing skills.
Strong IT skills.
Team player.
Excellent organisational skills and attention to detail.
Flexible and adaptable (solutions focused when faced with changing priorities).
Proven track record of effectively partnering with business
leaders and stakeholders to drive learning and development
initiatives that support commercial goals.
Strong analytical skills with the ability to gather, analyse, and
interpret learning data to inform decision-making and drive
continuous improvement.
Excellent communication and interpersonal skills, and the ability
to build strong relationships and influence stakeholders at all
levels of the firm.
A genuine passion for leaning and development, coupled with a
proactive and collaborative approach to driving positive change
within the firm.
Insights Discovery qualified desirable or other psychometric tools
Ability to travel and comfortable working in different cultures
across our international offices.
Experience in manging remote teams, fostering engagement, and
driving results in a virtual environment.
Project management experience, including the ability to prioritise
and manage multiple projects simultaneously while adhering to
deadlines and budgets.
Passionate about driving organisational growth through strategic
learning and development initiatives.
The Firm
Clyde & Co is a leading global
law firm, specialising in the sectors that underpin global trade and
commercial activity, namely: insurance, transport, construction,
energy, trade and commodities. It is globally integrated, offering a
comprehensive range of contentious and non-contentious legal
services and commercially minded legal advice to businesses
operating across the world. Clyde & Co is committed to operating
in a responsible way. This means progressing towards a diverse and
inclusive workforce that reflects the diversity of its communities
and clients, using its legal skills to support its communities
through pro bono work, volunteering, and charitable partnerships,
and minimising the impact it has on the environment. The firm has
480 partners, 2400 lawyers, 3200 legal professionals and 5000 people
overall in over 60 offices and associated offices worldwide.
For more about the firm, its
lawyers, offices, and areas of expertise and for the latest industry
thought leadership please visit www.clydeco.com
Our Values
Our values are the principles that
guide the decisions we make, unite us in our endeavours and
strengthen our delivery, for our clients and our firm. We:
Work as one
We are a globally connected team of talented people who act with a
firm-first mentality to achieve success.
Excel with
clients We aim high and challenge ourselves to
deliver unique excellence for our clients, keeping them at the
centre of everything we do.
Celebrate
difference We help each other to be at our best and
believe our differences result in greater achievement.
Act boldly We
seek new opportunities, take action and learn as we go, recognising
that curiosity drives our development and contributes to growth.
Business Services Competencies
Clyde & Co is committed to providing extensive, personal, and
professional development opportunities for our people enabling them to
be highly effective in their current role as well as assisting them to
fulfil their career aspirations.
The competencies are used to inform all aspects of Business Services
career development. They vary across levels and different business
areas and fall under the following areas:
Technical Excellence
People and Team
Client/Stakeholder Relationships
Service Delivery and Commercial Awareness
Personal Effectiveness
This is the job description as constituted at present; however, the
Firm reserves the right to reasonably amend it in accordance with the
changing needs of the business.