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Job Title Debt Recovery Specialist
Job Location Cairo
Job Type Business/Professional Services & Support

Job Summary

  • The Debt Recovery Specialist is responsible for collecting outstanding debts owed to clients from debtors, managing the process through the pre-litigation stage.
  • Initiating communication with debtors to negotiate payments and resolve outstanding debts.
  • Developing and implementing strategies to recover delinquent payments.
  • Negotiating payment plans and settlements with debtors.
  • Monitoring and tracking debtors' payment progress.
  • Finalizing settlement agreements and ensuring compliance with terms.
  • Providing regular reports to management or clients on debt recovery activities and outcomes.
  • Collaborating with legal teams or external teams for escalated cases or legal proceedings.
  • Maintaining accurate records of all communication and actions taken regarding debt recovery efforts.
  • Support the team in the MEA region to improve collections of debt reocevery cases.

Responsibilities & Duties

  • Ensuring thorough understanding and adherence to compliance requirements for each new debt recovery case.
  • Conduct analysis of case documents to understand the outstanding debts.
  • Initiating communication with debtors through phone calls, emails, and letters to discuss payments, arranging meetings with debtors, and conducting site visits to their premises as necessary.
  • Negotiate and draft payment plans and settlement agreements with debtors, ensuring adherence to client's requirements.
  • Maintain accurate records of all communication and payment arrangements made with debtors.
  • Monitor and follow up with debtors, utilizing appropriate collection strategies to expedite payment.
  • Provide constant updates to clients on the progress of debt recovery efforts, by email and through the collection system.
  • Handle inquiries and disputes from debtors or clients with professionalism and efficiency.
  • Liaise with the litigation team when necessary and instructed by client to escalate cases from the pre-litigation stage.
  • Continuously review and improve debt recovery processes to enhance efficiency and effectiveness.
  • A strong comprehension for the success fee structure and familiarity with the internal billing system for accurately maintaining billing records for the sucesseful recovery cases.

Education, Qualifications, Experience

  • Graduate of BSC Accounting, Finance or equivalent.
  • Must have at least 2 year experience in Accounts Receivables, Credit Control and Debt Recovery.

Required Skills and Abilities

  • Excellent communication skills, both written and oral; multi-lingual is a must, Arabic and English.
  • Proactive approach and an ability to deal with exasperating debtors appropriately;
  • Strong interpersonal skills, and ability to work with different proffesional levels and designations.
  • Strong commercial acumen.
  • Result focus to closes the deal.
  • Creative problem solver.
  • Strong, ethicall, and fair negotiater with persuasion skills, while maintaining assertivness to enforce the firm rights.
  • Confidence in making difficult phone calls and engaging in challenging conversations to negotiate repayment terms.
  • Proficiency in utilizing computer software such as Microsoft Excel for tasks including data analysis, tracking debt records, and generating reports, as well as Word documents.

Clyde & Co
With over 5000 people operating from over 60 offices and associated offices across six continents, Clyde & Co is committed to creating successful outcomes for our clients. Our globally integrated teams of disputes, regulatory and transactional lawyers provide a comprehensive range of legal services and advice to businesses operating at the heart of global trade and commerce.
Our success in the past 90 years has been built on our vision of a single global partnership, providing a platform that offers rapid access to expertise, wherever you operate in the world.
As our clients have evolved, so have our core values. We believe that these values reflect our firm, our strategy and our commitment to delivering commercially-minded legal advice, client-focused services, and innovative technological solutions to support our clients.
Aligned with these values is Clyde & Co's commitment to being a responsible business. We take responsibility for the impact we have on the environment, seeking to reduce it as much and as quickly as possible. We strive to be a positive contributor to the communities in which we operate across our entire global network. We take steps to foster a truly diverse and inclusive workplace, that allows all of our people to flourish, for the benefit of our colleagues, the firm and our clients.
Clyde & Co, MEA
With over 30 years' experience in the region and the largest presence of any international law firm, we pride ourselves on being able to help clients recognise and overcome the challenges of doing business in the Middle East and Africa.
In terms of our Middle East foot print, our more than 40 partners and 150 legal professionals work from four offices located in the region's major commercial hubs, enabling us to support our clients across the full spectrum of their corporate and commercial needs throughout the GCC (Gulf Cooperation Council) and wider Levant.
In Africa, Clyde & Co is one of the largest international law firms operating on the continent, with over 120 lawyers helping clients to enter and operate in Africa.
We have been active in the region for over 20 years, advising on complex multi-jurisdictional transactions that include some of the continent's largest infrastructure and energy projects. Our experience extends to more than 50 different African markets across South, West, East, Central and North Africa.
Our deep sector knowledge covers insurance, energy, transport, infrastructure, marine and trade as well as aviation, education, defence, finance, healthcare, hospitality and technology.