Job Description | Organisational Development Manager

Department: Human Resources

Location: UK

The Team

The Organisational Development (OD) team helps to evolve the firm's culture and drive people engagement in service of a high-performance agenda set out by the Management Board. The OD work portfolio is balanced across leading on global strategies and solutions, as well as consulting with stakeholders on the delivery of bespoke solutions and approaches as required.

The Role

Reporting to the Head of Organisational Development, the OD Manager will design and implement impactful cultural and people engagement strategies, based on data insight and external best practice. Building upon their experience of people change techniques, the post holder will work collaboratively with a range of internal stakeholders to understand, recommend and embed solutions, predominantly with a people focus. This fast-paced role involves the management of and direct involvement in many concurrent projects and initiatives.

Example current projects include: developing a firmwide listening strategy; driving action and reporting from a recent engagement survey; embedding our values and EVP into brand and experience; developing a team effectiveness toolkit; building a series of internal culture videos; developing a bespoke engagement initiative for a practice group overseas.

Key Responsibilities

• Ideating, designing and implementing cultural and people engagement approaches and materials, aligned to regional and global business objectives
• Consulting with stakeholders and teams across the firm, predominantly in HR, to understand issues and co-create tailored solutions
• Co-managing the global Culture Ambassador network, including leading meetings and facilitating the delivery of initiatives
• Preparing and delivering people engagement and experience surveys, including planning, survey preparation, analysis, reporting and action identification
• Expert utilisation of the firm's listening survey technology, including the quality assurance of data, survey administration and providing support for platform users
• Proactively gathering and analysing data from a variety of sources and using research methodologies to develop deep insights, diagnosing issues and generating deep insights into the unique contexts within the firm
• Preparing materials such as reports, papers and presentations for senior audiences such as the Management Board, Regional Boards and HR Management Team
• Drafting people-centric internal communications for engagement and cultural initiatives, working alongside communications specialists as required
• Contributing to the management of the overarching OD plan, including identification of opportunities and risks to delivery
• Concurrently managing and contributing to projects to ensure delivery to time and quality, involving multi-disciplinary team members and external consultants
• Measuring the impact of delivered work though data gathering and established evaluation techniques.
• Facilitating, presenting at and leading meetings as required
• Staying abreast of updates and working collaboratively with other teams such as HR Operations, Learning & Development, Internal Communications, Diversity & Inclusion and Business Development across all regions
• Keeping up to date with external people trends and OD best practice

Essential Skills & Experience

• Experience in organisational development and change management in a complex environment
• Experience of driving people engagement through a variety of methodologies
• Strong professional judgement and interpersonal skills to manage sensitive and complex issues
• Ability to build connections and work collaboratively across boundaries
• Ability to apply robust qualitative and quantitative data analysis and draw out key insights
• Commercially astute with a data-oriented mindset
• Ability to manage multiple concurrent projects and deliver at pace
• Strong influencing and facilitation skills
• PowerPoint and data presentation skills
• Collaborative, global mindset
• Understanding of the practical application of HR
• Comfortable using a variety of technological platforms and systems
• Creative thinking (desirable)
• Experience in communications and storytelling (desirable)
• Experience of large-scale event delivery or management (desirable)
• Consulting skills (desirable)
• Organisational psychology background (desirable)

The Firm

Clyde & Co is a leading global law firm, specialising in the sectors that underpin global trade and commercial activity, namely: insurance, transport, construction, energy, trade and commodities. It is globally integrated, offering a comprehensive range of contentious and non-contentious legal services and commercially-minded legal advice to businesses operating across the world. Clyde & Co is committed to operating in a responsible way. This means progressing towards a diverse and inclusive workforce that reflects the diversity of its communities and clients, using its legal skills to support its communities through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment. The firm has 480 partners, 2400 lawyers, 3200 legal professionals and 5000 people overall in over 60 offices and associated offices worldwide.

Our Values

Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for our clients and our firm. We:

• Work as one We are a globally connected team of talented people who act with a firm-first mentality to achieve success
• Excel with clients We aim high and challenge ourselves to deliver unique excellence for our clients, keeping them at the centre of everything we do
• Celebrate difference We help each other to be at our best and believe our differences result in greater achievement
• Act boldly We seek new opportunities, take action and learn as we go, recognising that curiosity drives our development and contributes to growth

Business Services Competencies

Clyde & Co is committed to providing extensive, personal and professional development opportunities for our people enabling them to be highly effective in their current role as well as assisting them to fulfil their career aspirations.

The competencies are used to inform all aspects of Business Services career development. They vary across levels and different business areas and fall under the following areas:

• Technical Excellence
• People and Team
• Client/Stakeholder Relationships
• Service Delivery and Commercial Awareness
• Personal Effectiveness

This is the job description as constituted at present; however the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.

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