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Apprentice Business Analyst
Full Time - Fixed Term
Birmingham – United Kingdom
Gateley is a legal and professional services group, with over 580
professional advisers. We support more than 5,700 active clients,
ranging from FTSE 100 companies to private individuals, in the UK and beyond.
Gateley Plc has a dynamic and collaborative IT department. We are growing our team to 55 staff members in
total across IT Service, Infrastructure, Architecture, Security,
Change Management, Development, Innovation and Client Solutions.
The Solution Delivery team comprises
Change Management, Development and Innovation professionals. The
entire team is based in our Birmingham city centre office.
The team is responsible for definition and
delivery of transformational change across Gateley and IT system /
processes improvements, as well as developing client-specific
solutions, and managing integrations between systems.
We have an exciting opportunity to recruit
a talented Apprentice Business Analyst to join our Solution Delivery
Team in our Birmingham office. The successful candidate will
provide business analysis and design for IT and business change
projects, with a particular focus on delivering IT capabilities and
projects that add value to Gateley and its client engagement.
We will provide training and support for this position, including
allocating a dedicated supervisor and buddy to the successful
candidate. Alongside the day-to-day role, the successful candidate
will study the Level 4 Business Analyst apprenticeship programme.
Applicants must not have a qualification in a similar subject at the
same level or above.
The role will develop with training and
experience, but we expect the successful candidate to be involved
with some of the below duties:
supporting stakeholders through the discovery phase to
requirements elicitation and capture for new projects and change
requests to existing IT systems;
providing Business Analysis administrative support to Business Analysts;
supporting the project/change sponsor in writing clear
requirements that can be easily translated into technical requirements;
supporting test plan creation / execution as part of release
management of change;
creating documentation for bespoke applications;
clearly articulating requirements and
process flows for programmes of work;
preparing business analysis documentation;
liaising between business stakeholders, development team members,
3rd parties, clients and others as required to support delivery of
IT solutions for the Gateley business;
communicating in language that is
appropriate to the audience; and
to be aware of and comply with the
company's policies and procedures.
The above description is not an exhaustive
list due to the nature of the role. Therefore, the job holder may be
required from time to time to carry out other ad hoc tasks as requested.
Key Skills & Experience
Applicants should be able to demonstrate the following skills and experience:
problem analysis, troubleshooting and resolution skills;
planning and time management skills
excellent written and verbal communication skills and numeracy;
IT skills including Microsoft Office (Outlook, Word, Excel,
PowerPoint), and computer programming language;
good knowledge of IT systems in general, and development tools on
the Microsoft platform;
proactive investment in personal development objectives including
identification of opportunities for improvement;
willingness to embrace new ideas and technologies;
able to think flexibly, use initiative and adapt to new challenges;
strong personal organisation skills;
ability to prioritise own workload, manage deadlines and work well
ability to work individually, as well as part of a team;
strong interpersonal skills and able to build trusted
relationships with stakeholders;
willingness to learn new skills and educate others;
proactive and 'can-do' attitude;
social confidence; and
attention to detail.
The following skills and experience are
desirable but not essential:
business Case writing;
working with IT and Business Change project teams - ideally within
a professional services environment;
working with senior stakeholders;
an excellent communicator at all levels with an ability to
translate technical language for all audiences;
able to keep up to date with industry developments; and
able to understand business terminology and systems.
Applicants will need to have at least five GCSEs graded A* - C/9 - 4
or equivalent including English and maths. Three A-Levels graded A-C
are also desirable.
All apprentices take part in our Apprentice Development
Programme upon joining Gateley. The programme will enable you to
network with our wider cohort of apprentices and develop new skills
to progress your career.
Our My Flex comprehensive rewards package
includes options covering annual leave (and the benefit of
purchasing extra days), cycle to work, critical illness benefit,
employee assistance programme, group personal pension, health care,
season ticket loan and many more benefits (grade dependent).
Finally, with Perks at Work/Home you can select a host of retail
benefits that suit your needs alongside a Community Online Academy,
free courses for all from fitness to coding to languages to hip hop
We are Gateley
We are forward thinking and straight talking, our approach is to find
solutions to the problems that our clients face. Gateley is a legal
and professional services group, we are a group of formidable experts
in all areas of law and business. Passionate problem solvers, we get
our kicks from finding the right answers and getting our legal and
business clients where they need to be. We support more than 5,700
active clients, ranging from FTSE 100 companies to private
individuals, in the UK and beyond. Being part of Gateley is not just
about the expertise that you bring; it's about attitude too.
The 'Gateley Story' is the story of our people and our culture. It is
what has got us to where we are today as a successful business and
it's the driving force behind the Gateley Team Spirit and the values
that have shaped it. We have a set of shared internal values that
capture what the Gateley Team Spirit is, and this includes five
elements that bind us all together as one Gateley: Ambitious for
Success, Forward Thinking, Room to Breathe, Trusted to Do and Working
Together. Every year across the group, we recognise members of our
team that have gone and above and beyond and have lived these shared
values. They are recognised at our annual Gateley Team Spirit awards.
Diversity, Inclusion and Wellbeing
We are a Responsible Business and
diversity, inclusion and wellbeing are important aspects of
Gateley's culture and values. We recruit talented people from
a diverse range of backgrounds and cultures, providing equal
opportunities for all to join our team regardless of age, sex, race,
sexual orientation, disability, or culture.
We create an exciting and rewarding
place to work that aims to fulfil everyone's potential and together to
achieve personal and business goals. We offer flexible working
patterns to help our staff achieve a good
work/ life balance and we encourage candidates seeking
flexibility in their next role to apply for any of our vacancies.
We are proud to have been recognised by The Law Society as gold
standard for our Diversity and Inclusion
Charter and to be Stonewall Diversity Champions.