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Job Title Apprentice Business Analyst
Closing Date 20-Aug-2022
Position Full Time - Fixed Term
Business Entity Gateley Legal
Department Information Technology
Location Birmingham – United Kingdom
Job Type Apprentices

Gateley is a legal and professional services group, with over 580 professional advisers. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond.

The Team

Gateley Plc has a dynamic and collaborative IT department. We are growing our team to 55 staff members in total across IT Service, Infrastructure, Architecture, Security, Change Management, Development, Innovation and Client Solutions.

The Solution Delivery team comprises Change Management, Development and Innovation professionals. The entire team is based in our Birmingham city centre office.

The team is responsible for definition and delivery of transformational change across Gateley and IT system / processes improvements, as well as developing client-specific solutions, and managing integrations between systems.

The Role

We have an exciting opportunity to recruit a talented Apprentice Business Analyst to join our Solution Delivery Team in our Birmingham office. The successful candidate will provide business analysis and design for IT and business change projects, with a particular focus on delivering IT capabilities and projects that add value to Gateley and its client engagement.

We will provide training and support for this position, including allocating a dedicated supervisor and buddy to the successful candidate. Alongside the day-to-day role, the successful candidate will study the Level 4 Business Analyst apprenticeship programme. Applicants must not have a qualification in a similar subject at the same level or above.

The role will develop with training and experience, but we expect the successful candidate to be involved with some of the below duties:

  • supporting stakeholders through the discovery phase to requirements elicitation and capture for new projects and change requests to existing IT systems;
  • providing Business Analysis administrative support to Business Analysts;
  • supporting the project/change sponsor in writing clear requirements that can be easily translated into technical requirements;
  • supporting test plan creation / execution as part of release management of change;
  • creating documentation for bespoke applications;
  • clearly articulating requirements and process flows for programmes of work;
  • preparing business analysis documentation;
  • liaising between business stakeholders, development team members, 3rd parties, clients and others as required to support delivery of IT solutions for the Gateley business;
  • communicating in language that is appropriate to the audience; and
  • to be aware of and comply with the company's policies and procedures.

The above description is not an exhaustive list due to the nature of the role. Therefore, the job holder may be required from time to time to carry out other ad hoc tasks as requested.

Key Skills & Experience

Applicants should be able to demonstrate the following skills and experience:

  • problem analysis, troubleshooting and resolution skills;
  • planning and time management skills
  • excellent written and verbal communication skills and numeracy;
  • IT skills including Microsoft Office (Outlook, Word, Excel, PowerPoint), and computer programming language;
  • good knowledge of IT systems in general, and development tools on the Microsoft platform;
  • proactive investment in personal development objectives including identification of opportunities for improvement;
  • willingness to embrace new ideas and technologies;
  • able to think flexibly, use initiative and adapt to new challenges;
  • strong personal organisation skills;
  • ability to prioritise own workload, manage deadlines and work well under pressure;
  • ability to work individually, as well as part of a team;
  • strong interpersonal skills and able to build trusted relationships with stakeholders;
  • willingness to learn new skills and educate others;
  • proactive and 'can-do' attitude;
  • social confidence; and
  • attention to detail.

The following skills and experience are desirable but not essential:

  • business Case writing;
  • requirements gathering;
  • working with IT and Business Change project teams - ideally within a professional services environment;
  • working with senior stakeholders;
  • an excellent communicator at all levels with an ability to translate technical language for all audiences;
  • able to keep up to date with industry developments; and
  • able to understand business terminology and systems.

Applicants will need to have at least five GCSEs graded A* - C/9 - 4 or equivalent including English and maths. Three A-Levels graded A-C are also desirable.

The Benefits

All apprentices take part in our Apprentice Development Programme upon joining Gateley. The programme will enable you to network with our wider cohort of apprentices and develop new skills to progress your career.

Our My Flex comprehensive rewards package includes options covering annual leave (and the benefit of purchasing extra days), cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care, season ticket loan and many more benefits (grade dependent). Finally, with Perks at Work/Home you can select a host of retail benefits that suit your needs alongside a Community Online Academy, free courses for all from fitness to coding to languages to hip hop dance.

We are Gateley

We are forward thinking and straight talking, our approach is to find solutions to the problems that our clients face. Gateley is a legal and professional services group, we are a group of formidable experts in all areas of law and business. Passionate problem solvers, we get our kicks from finding the right answers and getting our legal and business clients where they need to be. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. Being part of Gateley is not just about the expertise that you bring; it's about attitude too.

The 'Gateley Story' is the story of our people and our culture. It is what has got us to where we are today as a successful business and it's the driving force behind the Gateley Team Spirit and the values that have shaped it. We have a set of shared internal values that capture what the Gateley Team Spirit is, and this includes five elements that bind us all together as one Gateley: Ambitious for Success, Forward Thinking, Room to Breathe, Trusted to Do and Working Together. Every year across the group, we recognise members of our team that have gone and above and beyond and have lived these shared values. They are recognised at our annual Gateley Team Spirit awards.

Diversity, Inclusion and Wellbeing

We are a Responsible Business and diversity, inclusion and wellbeing are important aspects of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture.

We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies.

We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions.