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Legal Business Systems Analyst
Reports to: Head of IT
Hours: Flexible between 0830 and 1800 and as
demanded by the role Will occasionally need to work on evenings and weekends
Harbottle & Lewis is a leading UK-based law firm focused on the
Private Client, Family, Technology, Media and Entertainment Sectors.
The firm has a turnover of circa £45m with around 200 staff, operating
out of a single office based in Covent Garden, London.
The firm is looking for someone to join the IT team as a Legal
Business Systems Analyst and take ownership of the support, operations
and development of legal specific applications and systems.
The successful candidate should have a strong background working with
legal technology, but must also have a deep understanding of legal
business processes and experience in collaborating a with the fee
earner, PA and business services communities on technology driven
business change projects, helping improve the efficiency of business
processes through technology, automation and innovation.
Responsibilities Include :
Ownership of the support, operations and development of legal
applications and systems.
Engage and collaborate across the firm to analyse and document
business processes and advise on improvements through technology.
Helping the firm maximise its existing technology investments,
including the Microsoft 365 products, apps and services.
Evaluating new technologies, making recommendations and helping to
build business cases for technology solutions to business problems.
Plan, test and implement new technologies and upgrades to existing systems.
Help develop of the firms IT policies and processes.
Maintain and improve the security of the firms applications and
systems in line with the firm's policies.
Supplier relationship management including contract management and
liaising with third party service and support providers to resolve
issues and escalate problems.
Technical Skills & Experience
A minimum of two year experience managing the following technologies.
iManage document management including configuring and managing
cloud instances and application integrations with Work 10
DocsCorp suite - pdfDocs, CompareDocs & CleanDocs; Adobe
Acrobat DC Pro
Microsoft Office including add-ins and templates
BigHand workflows and security
Any experience with the following would be desirable.
Microsoft 365 Power Platform; Power Apps, Power BI & Power Automate
Automation - scripting, API integrations and automation tools
DocuSign, LaserForms / CloudForms
Azure DevOps - creating and managing packages
Aderant Expert 8.x
Practical experience working with SQL and database administration.
Any experience of document automation tools
Essential Soft Skills
Excellent communication and relationship management skills with
the ability to communicate effectively at all levels, including
across departments, with clients and external suppliers.
Strong analytical skills with experience of interpreting business
objectives and helping create clear IT requirements.
Structured organisation and project management skills with the
ability to manage complex workloads and projects while understanding
the businesses priorities and managing your own time.
Experience of gathering, analysing and documenting business processes
Flexible working approach being open and responsible to changing circumstances
Actively contributes to the team and strives to improve teams'
effectiveness through personal commitment.
Excellent attention to detail and accuracy.
A creative thinker with an aptitude towards delivering the best
outcome for the user and the business