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Job Title Digital Services Assistant
Job Location London
Description

We are currently recruiting for a Digital Services Assistant, to work Monday to Friday 12pm to 9pm, in our London office.

POSITION OVERVIEW

The Digital Services Assistant will work in a fast paced, dynamic and professional department, and would be responsible for providing photocopying, digital printing and general support to the Partners, Attorneys and Support Staff throughout the office.

JOB RESPONSIBILITIES (This list is not exhaustive and may be supplemented and changed as necessary.)

  • Digital Printing, Photocopying, Scanning and eBible Creation.
  • Volume printing (Adobe Batch Print function)
  • Downloading from Data Rooms
  • Binding/Finishing
  • Interact effectively and courteously with attorneys and staff regarding requests, ensuring that instructions are understood, confirming that deadlines are achievable and charge codes are provided. Proactively provide request status updates.
  • Undertake basic multi-functional device (MFD) maintenance. Replacing toners, waste toners and clearing jams for the entire MFD fleet (all floors).
  • Record all disbursements on to a cost recovery system.
  • Deliver/stock paper to various points around the office. Maintain a tidy and presentable work environment.
  • Coordinate with the mailroom and/or book couriers.
  • Undertake any other tasks or responsibilities that reasonably fall within the remit of this position.

QUALIFICATIONS

Education, Work Experience, Skills

  • Prior reprographics/digital print and customer service experience is necessary.
  • Law firm experience preferred.
  • Good communicator with high levels of interpersonal skills.
  • Must be flexible and prepared on occasion to offer services beyond contracted hours where necessary .
  • Attention to detail and good organisational and analytical skills.
  • Ability to multi-task, with a flexible attitude and the ability to deal well with changing assignments and priorities.

Technologies/Software

  • Mircosoft Applications, Outlook, Adobe Acrobat (including batch printing).
  • Cost recovery software (CopiTrak / nQ Zebraworks).

Tools and Equipment

  • Canon Multi-functional Devices (MFDs)
  • Renz wire and comb bind, punches and closers
  • Morgana electric drill
  • Ideal electric guillotine

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