The Revenue Coordinator is responsible for the completion of all
facets of the billing and collection function. The position requires
the preparation of client invoices, as well as monitoring and
follow-up after they are sent. Responsibilities include working with
the Senior Revenue Manager, Revenue Supervisor, Senior Revenue
Coordinators and/or partners to proactively administer their billing
responsibilities, preparation and processing of timely and high
quality invoices, and monitoring and follow-up on outstanding
receivables. The Revenue Coordinator is expected to perform all job
duties with a commitment to providing superior service to clients and
attorneys while producing a high quality work product. The ability to
multi-task and prioritise is essential.
Opportunities to expand responsibilities and progress within the
Revenue Services function are available for individuals based on
strong performance and the desire to grow.
JOB RESPONSIBILITIES (This list is not exhaustive
and may be supplemented and changed as necessary).
Administration of attorney billing responsibilities
Perform client billing and collection activities for assigned clients.
Monitor aging of unbilled fees for assigned partners and/or clients.
Monitor and manage outstanding accounts receivable, unapplied
funds and collection efforts.
Meet with Senior Revenue Manager, Revenue Supervisor, Senior
Revenue Coordinators, and/or partners to discuss monthly billing,
outstanding invoices and strategy for collections.
Remain current on all billing-related responsibilities.
As requested, handle billing and client driven requests.
Prepare billing packages for each assigned partner.
Review Proformas for misallocated time and ensure time entries are
in accordance with client policy.
Communicate new/changes in client policies to timekeepers.
Edit draft invoices based on partners' mark-up. This can include:
Write-offs (in accordance with firm policies/procedures)
Time/cost transfers; investigate appropriateness of where entry
should be billed.
Time entry narrative changes with respect to additions,
corrections, deletions.
Verify client specific rate accommodations and if necessary, apply
approved discounts to the face of the invoices; keep track of volume
discounts based on thresholds reached.
Generate billing variance reports and write-off reports; acquire
appropriate write-off approvals based on write-off amount thresholds.
E-Billing
Prepare electronic invoices; submit electronics invoices to
clients via their designated electronic billing system and very
successful submissions.
Track status of bills submitted; identify issues, and work to
address rejections and reductions as they arise.
Monitor payment of assigned clients' accounts receivable and
coordinate collection efforts
Proactive follow-up with the Senior Revenue Manager, Revenue
Supervisor, Senior Revenue Coordinators, partners and clients.
Collaborate with Billing and Collection Committee members and/or
Financial Managers to coordinate billing and collection efforts.
Provide assistance to partners and clients regarding outstanding
and/or short paid invoices.
Maintain/enter status updates in Firm's collection databse.
Communicate situations as they arise that may require follow up,
such as rate issues, delays inbilling, difficult requests, etc.
QUALIFICATIONS
Education, Work Experience, Skills
Proven previous billing experience is essential. Training will be
provided to the extent required. The Revenue Coordinator must possess
outstanding interpersonal skills in order to work effectively within a
team environment, as well as independently. The ability to adapt to
new assignments and deadlines in a fast- paced, highly demanding
environment is required. Additional requirements include a working
knowledge of Word, intermediate Excel skills, outstanding customer
service demeanour and flexibility for possible overtime hours.
