This job description will be reviewed
periodically and is subject to change by management and/or Human Resources.
POSITION OVERVIEW
The Benefits Analyst will work in
conjunction with the Associate Director of International Benefits
and Wellbeing to support the efficient administration of the Firm's
benefit plans and programs; create, generate, and review specialised
reporting requests; develop, implement, and audit departmental
processes and procedures related to the administration of the Firm's
benefit plans.
This position requires a background
in systems, financial analysis, or similar. Responsibilities will
include analysing benefit plan utilisation, projecting and analysing
benefit spend, developing functional specifications for benefits
systems, developing test plans and performing systems testing,
creating specialised reports and analyses, implementing and auditing
benefit administration processes and procedures, and utilising data
to identify opportunities and/or areas for enhancement.
The Benefits Analyst will have an
active role in various department projects and initiatives across
all of the International offices.
ESSENTIAL FUNCTIONS
This list is not exhaustive and may
be supplemented and changed as necessary.
Benefits Administration
Demonstrate knowledge of the
International offices benefit plans and programs in order to
ensure seamless service to participants and support effective plan
and program administration
Prepare reports based on analysis
pertaining to benefit participation, eligibility, and cost.
Evaluate and analyse benefit spend
and support budget tracking and forecasting.
Review and maintain internal
process documents, making updates and recommendations for change
where appropriate.
Demonstrate ability to evaluate
benefits and implement new benefit offerings, from vendor
selection to contracting to benefit roll out and administration.
Compliance
Analyse and audit benefits data,
review and generate specialised reporting requests.
Coordinate with internal HR and IT
resources in the development, implementation, and evaluation of
benefits data interfaces.
Monitor regulatory developments in
the International benefits field and makes recommendations
regarding necessary policy or administration changes.
Customer Service
Manage select vendor relationships
to assure superior delivery of vendor services to the Firm and
plan participants.
Collaborate with vendors to resolve
complex participant issues.
Collaborate and develop strong
interpersonal relationships both within and outside of the
department. Provide exceptional, prompt service to attorneys and
staff on all benefits related issues.
Project Management, Leadership, Mentoring
Support Benefits Department
initiatives by leading projects in collaboration with internal and
external resources.
Manage and collaborate with
internal and external stakeholders to resolve complex problems and
assure superior delivery of service to the Firm and plan participants.
Ability to present information
clearly and in a manner that is understandable to leadership and
plan participants.
Confidently embrace new challenges
and take initiative in identifying and implementing process
improvements. Provide accurate information and propose and execute
effective solutions to problems.
OTHER FUNCTIONS (This list is not exhaustive and
may be supplemented and changed as necessary.)
Assist with any other
functions/duties/special projects as assigned by management.
QUALIFICATIONS
Education, Work Experience, Skills
A Bachelor's degree or equivalent
is strongly preferred.
Advanced analytical skills and
experience dealing with complex data sets.
Experience of working with benefits
within different jurisdictions.
Previous experience of working with
HR systems, ideally PeopleSoft is desirable.
Highly effective writing and
communications skills, and the ability to communicate credibly and
diplomatically with all levels.
Excellent time management and
organisational skills, and the ability to simultaneously manage
multiple highly detailed projects.
Interpersonal skills necessary in
order to communicate with a diverse group of Attorneys, staff and
clients and provide information with ordinary courtesy and tact
while safeguarding confidentiality.
Excellent attention to detail and
follow-through skills.
High comfort level with stressful
job requirements. Ability to maintain professionalism under pressure.
Ability to keep confidential any
information, observations or viewpoints regarding Firm personnel
or matters.
Ability to solve problems on an
immediate basis and work using initiative.
Ability to perform technical
numeric calculations and demonstrate a good understanding of figures.
Ability to demonstrate a flexible
and hands-on attitude.
Ability to multi-task, remain
focused in a demanding environment and work well under pressure.
Ability to remain customer focused.
Ability to work well within a team.
This job description is intended to
describe the general nature and level of the work being performed
by employees in this job. It is not intended to be a complete list
of all responsibilities duties and skills required for this job classification.
Technologies/Software
Experience of MS Office with
advanced Excel skills.
