Not currently receiving applications. For agency users and internal applicant, please login, or register.
Job Title
Practice and Tech Administrator, Corporate
Location
London
Description
The Department
We work with innovative companies, challengers and disrupters,
particularly in the technology, life sciences and high-growth
industries, to navigate the problems and opportunities they encounter
throughout their business lifecycle.
As a full-service corporate group, we represent companies, founders,
management teams, wealth owners, venture capital funds, investors, and
universities, each pioneers in their own field. We guide them through
the start-up process, venture capital financings, mergers and
acquisitions, private equity transactions, exits and listings on the
public markets, giving insightful board-level and corporate governance
advice borne of deep experience, each step of the way.
We help our clients navigate not just the present, but the future;
anticipating regulatory change, the impact of evolving technologies
and the pressures of a dynamic landscape of culture, governance and
innovation. Working with clients who simultaneously drive and
experience this ecosystem enables us to provide informed strategic
advice and market leading solutions, including in such areas as cyber
risk, ESG and shareholder activism.
From emerging companies to market-leading business, our clients
compete in fast moving and innovative industries including software,
biotech, digital communications, life sciences, healthtech and
financial services. We also advise some of the leading innovators and
operators in more traditional sectors such as real estate,
hospitality, retail and sport, all industries themselves in the
process of dynamic change.
The Role
The Practice & Tech Administrator is a team focused role, based
within a practice area in one of the Firm's fee-earning departments,
where the role holder will also be a key point of contact for Tech
matters within the team.
The Practice & Tech Administrator will work as part of the Legal
Operations team to provide timely and high quality
administrative/co-ordination support to a group of lawyers. This is a
varied role, involving client contact, working as part of a friendly
and high-performing team providing great service to our lawyers, and
ultimately, the Firm's clients. In addition the Practice & Tech
Administrator will be highly skilled in the Technology systems used in
their teams, and will have a particular interest in new technology,
and will work with the Technology and Strategy teams to test and
design new systems, as well as working closely with the Academy Tech
learning team to identify training needs within the team.
Duties and Responsibilities
To build a good understanding of the practice's clients and work,
how these align with the Department's business strategy and that of
the Firm.
Acting as a first point of contact on behalf of the fee-earners,
fielding calls, emails, correspondence and meeting requests (both
internally and from clients), responding on behalf of the
fee-earner, if appropriate.
Full calendar management for assigned lawyers, including
scheduling calls/meetings (ensuring all supporting
papers/information are available for each meeting), looking ahead
and following-up as needed to ensure best use is made of fee-earners time).
To support fee-earners in the smooth running of the client/matter
lifecycle, following documented procedures, ensuring all required
information/documentation is obtained, issued and correctly stored
on the Firm's systems. This will involve pro-actively chasing
fee-earners and their clients for any missing information as well as
full management of client files etc.
To develop a strong working knowledge of the Firm's billing
systems, including processes, IT systems and specialist support
available internally, to support the fee-earners in being able to
prepare and issue timely and accurate bills to clients.
Supporting fee-earners with monitoring and addressing unpaid
bills, liaising with Credit Control as required.
Full management of travel and expenses for assigned fee-earners,
ensuring business travel is booked via the Firm's in-house provider.
This will include both routine and more complex travel arrangements,
ensuring that fee-earners are provided with full itineraries,
supporting materials and that business expenses are captured,
approved and processed for payment in line with policy.
Ensuring all documents are maintained and filed in line with the
Firm's electronic and hard copy filing protocols.
Prepare, amend and proofread documents (e.g. letters, reports,
attendance notes, memos, emails, pitch, presentations, articles etc.
ensuring these are produced in the Firm's house style, and that they
are retained and filed accurately.
Assisting fee-earners keeping their LinkedIn and Mishcon profiles
up to date.
Organising business breakfasts, dinners or smaller events and
ensuring that business expenses are captured, approved and processed
for payment in line with policy. Researching company/client
information and biographies.
Assisting fee-earners logging referrals and contacts to Interaction.
Supporting the fee-earning teams in using existing tools and
technology (including giving access, providing admin support etc.)
Contributing to requirements gathering for new technology and
solutions, including testing and providing active feedback.
Facilitating testing and engaging other members of the team in any
pilots for new technology.
Contributing to training and engagement planning for new
technology and solutions, in collaboration with the Tech, Strategy
and Academy Tech Learning teams.
Supporting the rollout of new technology and solutions.
Being actively involved in the MDR LAB programme as and when required.
Ongoing involvement in technology product development, including
identifying new use cases for existing technology. Working closely
with the Academy tech learning team to identify training needs for
Legal Operations training on Tech subject matter, and to act as a
key point of contact between both teams as well seeking and
providing feedback.
If hired within the team, collaborating with Administrative
Assistants to ensure that they provide support with filing and
archiving, scanning, photocopying, updating contacts on Interaction
and arranging couriers etc.
Liaising with other internal departments (to obtain specialist
input as needed, taking ownership of issues and following up where appropriate.
When required stepping up to cover Practice Assistants or working
flexibly across other Legal Operations teams as needed.
Skills/Experience
Previous experience gained in an administrative role supporting a
team in a similar professional services environment (ideally legal).
Excellent IT skills across a broad range of MS Office and other
business management applications, with a natural affinity for Tech
and the ability to share knowledge with others in its use.
Previous experience in a role that has involved some
responsibility for testing or supporting the rollout of new
technology and solutions would be highly desirable.
Strong time management skills; will need to juggle a number of
tasks at any given time, plan ahead, and have the ability to
re-prioritise and adapt to changes in requirements.
Previous experience managing calendars for multiple individuals,
with the ability to apply judgement and common sense to ensure the
best use of people's time is made, and that any potential diary
clashes are pro-actively identified and addressed.
Excellent attention to detail, with the ability to deliver work to
a consistently high standard of precision (even under pressure) in
an environment where accuracy is prized.
A flexible approach to work: able to respond positively and
willingly to changes to requirements, schedules, work required etc.
Organised and methodical, and able to operate effectively within
structured work processes, in particular, with compliance/quality
control frameworks.
Well-developed interpersonal skills, with the ability to work
effectively with a range of people and working styles.
A strong team player, willing to take on work for additional
fee-earners and/or help with other tasks as needed in order to meet
the needs of the business.
Able to communicate effectively, with warmth and professionalism,
to clients and colleagues both orally and in writing, including
drafting business emails/correspondence.
High levels of discretion, with the ability to deal effectively
with sensitive or confidential information.
Previous experience using bespoke in-house systems (e.g. client
contact databases, matter management systems, billing systems etc.)
with the willingness and potential.
Please note that this job profile is not an exhaustive list of
duties but merely an outline of the key components of the role. You
may be required by your line manager to take on additional
responsibilities when requested.
About The Mishcon de Reya Group
The Mishcon
de Reya Group is an independent international professional
service business with law at its heart, employing over 1450 people
with close to 670 lawyers. It includes the law firm Mishcon de Reya
LLP and a collection of leading consultancy businesses that complement
the firm's legal services. We have grown rapidly in recent years,
showing more than 40% revenue growth in the past five years alone.
Based in London, Cambridge, Oxford, and
Singapore, with an association with Karas So LLP in Hong
Kong, the firm services an international community of clients and
provides advice in situations where the constraints of geography
often do not apply. The work we undertake is cross-border,
multi-jurisdictional and complex, spanning six core practice areas:
Corporate;
Dispute
Resolution; Employment;
Innovation;
Private;
and Real Estate.
As of 1 January 2023, Mishcon de
Reya and Taylor
Vinters merged. The merger delivers on both firms' strategies
to support the innovation economy and accelerate our growing share
of the technology, media and life-sciences legal and consultancy
services market in the UK and in key international innovation hubs globally.
In times of such far-reaching and
profound change we want to be the law firm that enables our clients
- and our own people - to shape the world's possibilities. We are
here to help our clients benefit from new economies, new geographic
centres of wealth, the new global movement of people and capital,
and the impact of new technologies and new knowledge.
Our purpose remains rooted in our
founding values. We take pride in the diverse range of people who
make up the firm and are proactive in driving change and continuous
improvement across the spectrum of equality, diversity and
inclusion.
Mishcon Academy, our in-house place of learning, development
and new thinking for our people, clients and contacts and our
innovative impact strategy, including a commitment
to be a net zero carbon business, also play a central
strategic role in the direction of the firm. In 2020 we launched Mishcon
Purpose, a first-of-its-kind sustainability practice providing
Environmental, Social and Governance (ESG) advice and purpose-driven
insight to clients.
We strive to create a fully diverse and inclusive workplace where all
our people are empowered to fulfil their potential. We are proud of
our agile working culture and are always happy to talk flexible working.